“I am not a big fan of Chick-fil-A, but for some crazy reason I was craving one of their sandwiches and lemonade. I hate their drive-thru process - some polite, clean-cut young person standing before you get to the menu asking you what you want and looking confused when I said I wanted to look at the menu. However, once I ordered, the process moved quickly. I find it weird they have a drive-thru, but have some guy (again, very polite and clean-cut) standing outside the building, getting the food from the window and passing it to me. It was very awkward when I asked for salt and ketchup and he had to turn around and ask the young woman at the window to pass him salt and ketchup and then him in turn passing it to me. It really doesn't feel like good service, just very awkward. However, my sand and lemonade was very good, but I think I will fight the craving for one of their sandwiches if I ever have it again.“
“If there's one there's one thing I have to praise East Tennessee State University about, it's that they know how to take care of their students. This Chick-fil-A is conveniently located in a place where a lot of students pass by or socialize in. Not to mention it's open until 10PM making it ideal if you need a late night snack.“
“Remarkably friendly service. Everyone was very tentative and courteous. It’s my first time trying the grilled chicken and I have to say I’m pretty impressed. Lots of condiments too. Probably more than I need but I’ll take them home and use them I’m sure.?“
“So not only is this Chick fil A amazing, but we went through the drive-thru during lunch hour. They were superbly organized and very quick. Much more so than I've seen from any other Chick fil A in the area. I'm going to plan my trips to this location from now on.Dietary restrictions: Gluten-free options.“