I guess kids on Saturday night is to be expected. Food was cold fries were cold and they told me the fries would be right up. I guess cold. They were throwing stuff at each other. Day shift was about the same at the window in the manor of just being short and rude. 3/9
Brandon Gentry
Ordered 3 burgers from drive thru ,checked my bags and discovered there were only 2 burgers, had to turn around and go back and in the process spilled my ? all over the car floor. It was a very depressing moment. And then the cashier gave me a hard time about getting my other burger ?. Thanks Wendy's
Thomas troupe
Everytime I go food is good sodas never flat good fast
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chili
THE destroyer
I was just their and the guy who took my order was very nice and a good
Atmosphere: 5
Food: 5
Service: 5
Taygan Reed
Everytime I eat here I regret it. Food is always cold this is my 3rd time throwing away all my food and wasting my money. I dont know why I kept trying it. 100% worst wendys
Atmosphere: 1
Food: 1
Service: 1
Kayla Ferrell
Out of all the Wendy’s this is the best one! I rarely go to Shelbyville but when I do I always stop here
Katherine Basinger
Went through drive through. Great hamburgers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
hayley Lauer
Meat was burnt there was barely any mayo/ketchup and a fat piece of
Atmosphere: 3
Food: 2
Service: 3
Matthew Layne
I'm so glad that cute girl Brooke was at the drive thru tonight taken my order,very sweet kind and made sure I had everything in my order.shes awesome,very respectful❤️. 10/26/2023. 7:50
Atmosphere: 5
Food: 5
Service: 5
Chris Phillips
Their was only 1 other customer, the serve didn't see us waiting, the menu was on lunch while in breakfast and the ice machine was out. The ketchup was bubbly so they handed pit packets instead of throwing them out. Tables were disarayed and some leaning over in corners.
Frequently busy, unfortunately the staff has not been properly trained or properly motivated to run a rush. For several months now, a trip to wendys takes NO LESS than 20 minutes from the time you hit the drive thru line til leaving the window with your order. One night, after 10pm, The staff took and filled orders one by one. As in, car #1 gets to speaker, orders, pulls up to window, pays, gets food. Only after they left the drive thru would staff serve the next person at the speaker. Management needs to step up training of both mid level mgmt and front line workers. These kids would be able to do a better job if they were given the proper tools. Also every 3rd visit they are out of something we've ordered. Learn to manage stock.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Baked Potatoes, Jr Bacon Cheeseburger, Salad, Parmesan Caesar Salad, Wendy's Fresh-Made Salads
Sara Cobello
Well I ask to warm up my coffee the young girl told me. U have to buy another
Atmosphere: 5
Food: 4
Service: 3
Maria Moncaleano
Sad they remove the Strawberry shake from the Menu
Burgundy Zellmer
Unfortunately, this Wendy's made my food in old grease. I work in food service so do understand it can be rough at times, but please make sure you are changing out what is needed properly and in a timely manner.
I guess kids on Saturday night is to be expected. Food was cold fries were cold and they told me the fries would be right up. I guess cold. They were throwing stuff at each other. Day shift was about the same at the window in the manor of just being short and rude. 3/9
Ordered 3 burgers from drive thru ,checked my bags and discovered there were only 2 burgers, had to turn around and go back and in the process spilled my ? all over the car floor. It was a very depressing moment. And then the cashier gave me a hard time about getting my other burger ?. Thanks Wendy's
Everytime I go food is good sodas never flat good fast
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chili
I was just their and the guy who took my order was very nice and a good
Atmosphere: 5
Food: 5
Service: 5
Everytime I eat here I regret it. Food is always cold this is my 3rd time throwing away all my food and wasting my money. I dont know why I kept trying it. 100% worst wendys
Atmosphere: 1
Food: 1
Service: 1
Out of all the Wendy’s this is the best one! I rarely go to Shelbyville but when I do I always stop here
Went through drive through. Great hamburgers.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cheeseburger
Meat was burnt there was barely any mayo/ketchup and a fat piece of
Atmosphere: 3
Food: 2
Service: 3
I'm so glad that cute girl Brooke was at the drive thru tonight taken my order,very sweet kind and made sure I had everything in my order.shes awesome,very respectful❤️. 10/26/2023. 7:50
Atmosphere: 5
Food: 5
Service: 5
Their was only 1 other customer, the serve didn't see us waiting, the menu was on lunch while in breakfast and the ice machine was out. The ketchup was bubbly so they handed pit packets instead of throwing them out. Tables were disarayed and some leaning over in corners.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Frequently busy, unfortunately the staff has not been properly trained or properly motivated to run a rush. For several months now, a trip to wendys takes NO LESS than 20 minutes from the time you hit the drive thru line til leaving the window with your order. One night, after 10pm, The staff took and filled orders one by one. As in, car #1 gets to speaker, orders, pulls up to window, pays, gets food. Only after they left the drive thru would staff serve the next person at the speaker. Management needs to step up training of both mid level mgmt and front line workers. These kids would be able to do a better job if they were given the proper tools. Also every 3rd visit they are out of something we've ordered. Learn to manage stock.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Wendy’S French Fries, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S Baked Potatoes, Jr Bacon Cheeseburger, Salad, Parmesan Caesar Salad, Wendy's Fresh-Made Salads
Well I ask to warm up my coffee the young girl told me. U have to buy another
Atmosphere: 5
Food: 4
Service: 3
Sad they remove the Strawberry shake from the Menu
Unfortunately, this Wendy's made my food in old grease. I work in food service so do understand it can be rough at times, but please make sure you are changing out what is needed properly and in a timely manner.
Great food and service with a
Atmosphere: 4
Food: 5
Service: 4