Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
2901 Heritage Trace Pkwy, Fort Worth
(817) 741-6480
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
BUYER BEWARE!!! We have ordered 3 times in the past month and ALL 3 times were beyond horrific. First time we accidentally ordered pickup instead of delivery on the app. Caught it right away after ordering, but since they have their phones set to just automated, you CANNOT get ahold of anyone in the store. Ended up having to reorder for delivery... a $55+ order. So they got over $100 from us that day and our original order sat there all-nighter with us not being able to get...read full review
I have NEVER been to a Chipotle this bad. They NEVER have any order ready after ordering in advance. NOT ONE TIME!!!!! They have a tiny prep area for to go orders which is obviously the majority right note. They actually allow themselves to run out of an ingredient regularly without making more which is a management issue. Do not order from this location if you can help it.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 3PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill offers a mixed experience based on recent reviews. Some customers found the Chicken Al Pastor Burrito to be oversalted and overseasoned, leading to disappointment. However, many enjoy the amazing food and the huge burritos, along with the customizable options. The service has seen improvement since a new manager took over, with one customer noting that even when busy, staff like Taylor provide good service and acknowledge customers. While cleanliness may vary, with some tables appearing messy, there are always clean restrooms, and food is usually served quickly. Despite some complaints about stale chips, the overall dining experience depends on the service quality received and the atmosphere, which is great for people watching.