“I had Subway when it first came out years ago and it used to feel the sandwiches I've gotten so used to Subway not feeling the sandwich if it's Philly steak or roasted chicken I really am vegan but every so often I break down but I'm only going to Harris hospital to be admitted we stopped off at the subway in Harris hospital. I was truly amazed I order a Philly steak the staff just piled it all on including olives and a few other little things onions and bell peppers and I would no matter where I'm at in this country I will come back to this Subway anytime that I crave a Subway and bypass on the ones that are skipping on everything but this Subway is the greatest in the world in Harris hospital otherwise known as Texas Health they are just fantastic and if they want to know anymore they can leave me a message here or give me they can ask me for my phone number I recommend this restaurant over any restaurant in the hospital District or in Fort Worth Texas I don't care what it is that Philly steak was the best sandwich to have eaten in over 40 years. By the way I had purchased some cookies too chocolate chip dark chocolate and the cheesecake cookie well worth the price. Happy Christmas and have a fabulous New Year's everybody!!?????Vegetarian options: Even though I didn't go vegetarian this time at the subway when I got that Philly steak but I'll tell you right now if I go anywhere in the world and I want a Subway I'm probably going to wait till I come back to Texas and come back to Texas Health Building and get me the most delicious subway now ever tasted!!Parking: Great!!!Kid-friendliness: Yes !!!Wheelchair accessibility: Yes !!!“
“There are 2 in the area. The one by Walmart is a waste of time. This one has a wonderful lady that made a great salad for me. She was very nice and had a huge smile on her face. Don't let the gas station fool you. The people make the place with chain food service. I wish I had gotten her name but wonderful lady. Thanks for the salad!“
“I am beyond grateful to have worked at the Trail Lake subway for a little while. I had a wonderful manager who I won't name publicly, but I want her to know she is appreciated. I usually worked alone but when I got to work with my coworkers I had a great time. The people were almost always friendly and everyone else on the team really does care about the quality of the food and customer service so make sure to stop in and say hi! Also fill out the survey on your receipt for free cookies! Leave a good tip! Cheers!“
“I've been a customer of this subway location for 5 yrs. It's a sandwich shop so you would think it is a simple transaction; which it is, but for me customer service, regardless of what type of shop it is, is an important attribute for me. The establishment itself is small. The food is your typical subway options; too much mayo in the tuna most times though. I am not sure of the ownership, but my impression is the bottom line is more important than most anything else as their staff don't often seem happy to be there, maybe it is a second chance for them or maybe just not a good environment. Organization and cleanliness could use some improvement. Prices are standard. Food tastes good. For me it is convenient to where I work so ordering on the app for pick up (which by the way is done right and always on time) allows me to grab and go and not be bothered by the other personal concerns of service. If you are craving a subway sandwich it works.Vegetarian options: Any sub can be made into a salad. A veggie patty is available and tastes pretty good. You can also choose a veggie sub.“
“Around 8:25pm on 03/27. This crew of workers put love into my sandwich!! They were all kind, fast & welcoming. The service was exceptional and for this to be Airport food, it was great. I really appreciated this crew tonight. I didn't get names, but hopefully these employees are recognized by future customers and management from this review. Thank you.“
“Recent visit- Everything fresh and good customer service. Previous Visit-Corporate needs to look into this location. I'm unsure to why their vegetables are going bad so fast. I enjoy going to this location, but I will now go to a subway with fresh vegetables. I really don't want to get sick.“
“I was the only one in the store at that moment... And I sat outside the store for about 10 minutes waiting for the rain to subdue and i saw no customers come or go. The one thing that I didn't like, was how the cashier/ sandwich maker came from the back, with gloves already on, and threw away some type of trash. She preceeded to make my sandwich, using the same gloves. She grabbed my bread, added and adjusted the meat using the same gloves. She reached and grabbed the mini cooler, opened it, grabbed a container of vegetables restocked what was on the counter and placed it back. She then continued to make my sandwich. Didn't change the gloves at all.. She touched the register to give me a price and went back to my sandwich and finished it. I think GLOVES should be grabbed new, only when your getting ready to make a sandwich... and removed if there are no more customers and thrown away! Much more sanitary.“
“Today is June 4,2023. This location is a hit or miss most times but today my experience was very pleasant. The three young ladies that assisted us were all so sweet and pleasant. They deserve a raise! Such a pleasant experience when customer service has gone downhill at most places due to the Pandemic. Awesome work ladies, keep up the good work.“
“Subway has always been my healthy, fast, go-to meal place. Every time I go there I get an amazing experience and the employees always Welcome me and tell me to have a great day. The restaurant is clean and smells delicious when I go inside. The employees at the counter are always smiling, friendly, quick, and accurate. Like to see my sandwiches made while I watch. Good choice of condiments. Very fast service and some seating if you wish, but many do take out. Overall subway has healthy selections even for weight management & keto goals.“
“Kiante was AMAZING, super clean! He made sure he changed gloves. He made my sandwich just how I wanted it, when my partner and I walked in we noticed how clean he had the area and how he changed his gloves before touching anything outside of the sandwich. This will definitely be the subway we go to moving forward!“
“I came to this location because my sister likes to get popcorn from here. As we arrived I had seen only this young man working with so much urgency to try to eliminate the long line. All on his own I saw him working proactively and politely which I must saw we don't too often now and days. I was very moved by his efforts and thought to give credit where credit is due. Great Job Adam this world would be a lot more effective if there were as hard working as you. I feel he should have some kind of recognition from his upper management. Thank you Adam Anderson!“
“I had not been to this location in over a year but…I will return soon. The two gentlemen behind the counter about 1 pm were awesome! Friendly, happy, helpful, knowledgeable! Thanks guys for such a pleasant visit!! And the sandwich was great.“
“My Daughter, and I decided to eat healthy today we stopped Subway in Montgomery Plaza to grab a bite to eat. We mate some wonderful Woman that will put you in the mind of your Mom are your Grandmother. They we're very polite, patient, and took their time making our order's correctly. Their names are Ms. Linda, and Ms. Marie I'm glad we stopped by. Everything was FRESH , the atmosphere was clean, and well stocked. Also, they got us in, and out in a timely manner.“
“Been here before and it was so-so.Last visit here there were different, younger employees, which is sometimes worrisome! ? But the sandwiches we ordered on the app were made perfectly and the employee I got my order from was very friendly & professional!“
“Always love this subway. The woman that was working with us was so kind to my daughter, made awesome sandwiches and was just a delightful experience. Only reason I didn't give them a full 5 is because the bag that had our food ripped. BUT THAT IS NOT HER FAULT. That's just subway. Seriously the plastic bags could hold 3 sandwiches and a bus haha. Otherwise I give it a 4.75. Always a joy to go here.“
“I went here for lunch and had the best experience the employee Bailey was just a pure delight to have make my sandwich. I do believe it was the cleanest subway I have ever been in someone should be proud of her. Thank you darlin for the kindness shown to me I felt like we had always known one another. NamasteParking: Easy to pull up nd pull out. Small area but not crowdedKid-friendliness: It's by a highway and motel I wouldn't suggest kid friendly but subway is clean spacious and safe for children with no problem in my opinion“
“This is one of the most disgusting experiences I've encountered in a restaurant. My husband, daughter and I walked into this Subway at 3869 Maurice Ave., Ft. Worth, TX on Saturday 2/25/23 around 3:30 p.m., and I immediately smelled what I thought was puke. I told my family as well. But, hoping to play it off as a strong cheese or yeast smell from the food. Started ordering our food (the smell seemed to get worse), and one of the 2 young guys working there who was starting the process looked terrible (like hungover or sick, major bloodshot eyes and kept holding his forehead). He kept leaving the food area for a few minutes, and then would return to making the sandwiches. A couple of other people came in behind us, and after a few minutes, one of the other customers said to the other guy working there "I just saw your coworker cover his mouth and start puking in the floor ". She left before they finished her sandwich. I saw the sick guy start mopping up the puke from the floor and then teturn to making sandwiches! I told my family and the guy working there who wasn't puking that I do not want my sandwich, and that I was totally disgusted, and wanted a return. But, of course he knew nothing about how to make a return, and we just wanted to get out of there, so we left, and I did not want to touch my sandwich, so I threw it away. My husband contacted Subway via email (as there was no option to call and complain), and told them our experience at that Subway establishment, and to this day (3/17/23), we've never received any response from Subway. Very disappointed in Subway, and never want to eat Subway again!“
“There's one girl that works there she is the owner's niece and she always fixes my sandwiches when I order online and she's the sweetest kindest person I've ever met I hate it that I don't know her name but she's the only reason I don't go anywhere elseVegetarian options: I mean they have all the vegetables produce wise and they also have veggie pattiesParking: It's in a strip plazaKid-friendliness: Of course kidsWheelchair accessibility: Easy“
“After all the bad reviews took a chance anyway. Hit the store right at the end of a rush. Junior was working all alone. Had a pleasant attitude and was very understanding when my 3 kids kept changing orders (yes we are that customer). Everything was perfect and his attitude and service was commendable. Wonderful experience!!“
“I've never seen a nicer and calm person working at Subway around the country than Natalie. I could feel she cares about customers and talks in a pleasant way with no rush. I would return anytime to order more food only because of her polite and classy attitude. A really pleasant person.“
“This is a great subway. It may happen, but I have never had a bad order. The bread is always fresh, and my order is exactly like requested. (I mostly order via app). Also, everyone is so friendly. This location is not a gamble. If you enjoy subway, this is a great location.“
“I really love this location it's inside of the Loves Truck Stop. The food is always hot and vegetables fresh. Staff is always friendly and accommodating. And very helpful in suggesting extra items ( cookies or salads)The young lady that waited on me was so pleasant I definitely would stop by here again for a bite to eat.Thank you Crystal Dominguez ✨( Sandwich Artist)Vegetarian options: Several options availableKid-friendliness: Definitely kid friendlyWheelchair accessibility: Yes it's wheelchair accessible“
“I don't think I've ever had a bad experience here the only reason I didn't give them a five stars because there was a Subway at Lowe's and all their vegetables are so crisp and fresh looking it looks like they literally just cut all that stuff every time I come in there and it doesn't matter if it's 2:00 in the morning or the afternoon“
“I believe in giving good reviews too! Thank you Christian (sorry if I didn't spell it correctly). He gave the BEST customer service. It was raining hard outside and late but he took his time, was very personable made me feel valued as a customer.“
“I placed my order online, and knew it wouldn't be ready by the time I got there, when I went in no one was there and the ladies were already working on my order and that made me happy. They were friendly and quick. The sandwiches were amazing and they got everything right. Will be back for lunch more often.“
“I started going to this location after my other "regular" Subway location closed. The staff here is friendly and quick. The dining room is always clean. The parking can be a challenge at times being in a busy strip mall. Overall, I feel it is a good location and staff.Parking: Parking can be challenging at certain times of the day b/c of the number of businesses in this strip mall.“
“I would like to share a positive experience for this location and I really hope the owner does something for this respectful, polite, and efficient gentleman. He was a very tall African American young man that worked on 2/01/2024 around 6:30pm at the Fort Worth Bridge Wood location. He held the entire store down while keeping a smile on his face. It was very busy and the stress never got to him . His colleague was struggling, but he picked up the slack. I hope who ever sees this will address the helpful young man and give him a bonus. My daughter and I will be back solely because of that gentleman's customer service.“
“Came here after being disappointed at another location last night. Hungry and frustrated, we really didn't expect much out of this visit. However, we were met with such great service it really turned our mood around. If the manager reads this please give the two girls working on the night of 1/17/20 a raise, they seriously deserve it. This is the only subway I'll go to from now on.“
“Tucked away in a small strip mall right next to a police station I was surprised to see how big and roomy it was. The staff was friendly and helpful and it was clean. Food was great and I was able to get in and out quickly. But I would definitely come back and eat inside because of how much room there was.“
“Went in yesterday to pick up some sandwiches for me and my kids. We don't frequent subway that much. As soon as we walked in Lacy greeted me and welcomed me into the store. She was a little busy but was still acknowledging every person that walked in. She was working by herself but she did a great job at making sure each person was taken care of and was so sweet. She also had a bubbly personality which I loved. Will definitely return to this location in the future.“
“Surprisingly well. At first I thought it was closed because they have one inside the Wal-Mart. Glad they're not closed because I really didn't want to go inside the Wal-Mart. Food was good. They just need to watch the vegetables for presentation to the customers.“
“I like going to Subway every now and then. After their menu was completely changed, I started wondering if my old favorite, the cold cut sub, was still on the menu. I'm glad to report that it's still there. What I didn't like and what has been happening for a long time is that the cheese that's put on this sub is pre-shredded. I guess putting a whole slice of cheese is just too expensive. That's really stingy of them.“
“Good food at a ok price.??️??Update:4-26-2022Ordered on line (first mistake an last)!Add Avocados ? ....all I got was a few smears of Avocados. Sandwich making is a art form an someone sucked at it here on this day...4-20-22.....An later“
“Very rarely frequent a Subway restaurant; however, a friend gave me a gift card that I wanted to use up. The employee behind the counter was fairly new but had a great attitude about the learning process. Honestly, the food was mediocre. The restaurant seemed clean and well-maintained.“
“Honestly the best sandwich I have ever had! I am not sure who the names are but they are wonderful. I came into the restraint around 7:00pm on Friday the first and not only was I impressed by how clean this location was but I was also very much pleased with how I was greeted by all the staff right as I walked in the door. Jessie was so kind and had a big smile as soon as we walked in honestly everyone here deserves a raise or a pizza party.If anyone is passing by this area you really should stop here if you are craving a sandwich by the rail road tracks.“
“I appreciate Jeb for restoring my faith in Subway. I’m sure it’s a group effort to keep location as clean and tidy as it is, but the customer service alone impressed me. He sold me a new meat being promoted, made all my sandwiches with the care and took the time to label them. It’s employees like Jeb that deserve the most recognition!!SN: They have teriyaki chicken at this location that’s still marinated in the sauce and not mixed upon request. Hallelujah!!“
“Not going to lie. I was pretty much ready to write off all subways in general. The 3 locations I pass on the way home are the worse at building a decent sandwich at best. Just so many let downs. This location though, I drive past my house a few miles because they are freaking beast at making subway sandwiches. They show you the sandwich after cutting it in half to make sure you’re happy with it. That’s awesome!!! Definitely coming to this location from now on. Thanks Subway sandwich artist for restoring my hope in Subway.“
“The young gentleman that was working there was very kind. I was upset when I noticed he was the only one working but he held his own. I give you props, Larry! You are a true soldier for persevering and running this entire store by yourself. Keep up the good work! You deserve a raise, for sure.“
“The place looks nice, plus the servers are really kind and helpful. They make mistakes sometimes, but who doesn't? I hope they are paid more in the future... only complaint is that they put up a sign with words, blurring the meats and cheeses so it is hard to tell what stuff looks like... please remove. The food was delicious though!“
“Nice location. Spirited staff. Usual Subway experience which is typically very good. Same applies here. Minus, bread that seemed to fall apart. My wife and I are not fans of that.Inventory your cheese breads.I might not otherwise had made note but just the night before we were on Elm Street in Dallas. Same sandwich. Different outcome. #20.Otherwise, still get to this location if on the Amtrak or Greyhound. Atmosphere is fab!“
“I always visit different locations because I travel and I was looking for the person that is running this locationAnd finally found her yesterday because she was running a while back the location on 377. I am so glad she is here because I feel she is such a great worker. I saw her yesterday while she had a line of kids in her lobby doing it by herself. I will no longer visit any other location since I know she's back in the company at this one. I know I am only one person but, it's people and managers such as her that makes us customers keep coming back to the business and not going to jason deli or jersey mikes. This location is clean smells clean the food looks freshly done and prepared for the day. The smell of cookies when I first walked in is always a delight.Great job young lady and I'll be back soon.“
“This subway was very interesting. I came here for to get some dinner to go and I was pretty happy with what I got.So I think they get more online orders than in-store orders, because when I arrived the employees were busy making the online orders. It took about 8 minutes before I could get served. Once I was served, the employee was pretty nice. So when you come here, expect a little wait.The food I got was delicious. I ordered a flatbread and salad. The flatbread tasted good. The salad was good, but very overpriced. In my opinion: Subway is not the place to go for salads.Tldr: Good subway with good food and employees. It’s also very clean. 10/10 would recommend“
“Did a mobile order this evening (1/19/23) for 3 sandwiches. I didn’t catch the young man’s name who made our sandwiches (younger, Hispanic maybe?) but I just wanted to say that these are the nicest, neatest Subway sandwiches we have ever had in our whole lives. No exaggeration! Meat and veggies were neatly placed, good amount of everything. Normally it’s all kind of just slapped together sloppily and lettuce is just a sprinkle. First time at this location and will definitely return. The inside was also clean and nicely updated.“
“This is by far the best Subway in all of DFW and honestly the best I’ve ever been to and it’s not even close. Owner is amazing very responsive you can tell they take pride in their work. Subs are fresh, well made, ingredients are kept perfectly. Will only be going here for my Subway cravings!“