“Come thru fr, the man to talk is Gustavo, service, impeccable, the food, amazing !!! Overall, it is an extremely chill place. I'm very pleased that there is still great customer service. Any chance you get to come here, always ask for Gustavo!!!“
“Amanda gets 5 stars for her exceptional service.. she was the only employee that cared enough to give me the bathroom code. When the foreigner worker said my food was ready they didn't give us the drinks, but Amanda was quick to correct the issue while simultaneously working the front cashier and drive thru. Please hire more employees like Amanda. I used to be against Ai/automation taking jobs from humans, but if we can't get more Amandas, then I'm all for it.“
“I'm giving a good review coz one of the employees that worked there tonight named, Jackie, was really2x nice and very helpful. I tried to order on the app but it wasn't letting me finish the to make a payment for some reason. Jackie was helpful to walk me through to be able to make the payment. Employees like her should be valued and appreciated. There should be more employees like her that takes their time helping and assisting customers. And an employee that goes above and beyond.“
“The last few times I have been here, the customer service is top-notch. I don’t know what the supervisor or manager is doing that other locations aren’t but keep it up. I will definitely drive out of my way for this location versus another location just simply for the customer service, the friendly smile, and the friendly tone. Keep it up guys, we are noticing!“
“Best Taco Bell Ever Latoya and Joana has great costumer service!!! Very clean the employees makes you feel welcome and the Manager Rhonda thanks so much I’ll be coming A LOT MORE often. Y’all rock
Parking: Awesome atmosphere
Kid-friendliness: Kid free“
“Went there today and was not able to get service the employee was not willing to help me I heard one employee tell someone I need help no one came to help me I guess they felt like I was use a lonestar card not I had cash and I left out it was about 4:30 had a lubys shirt “
“I tried multiple items. Every item tastes great. The fries are unique compared to others. It became one of my top lists which I prefer on a regular basis.
Parking: The parking lot is free and has plenty of parking. So I didn't face an issue regarding parking....“
“We tried the dragon fruit freeze, it was very good. It seemed like the whole staff was in training, they forgot half our order then we got potato tacos that had hard little over cooked potato bits. They weren't edible. Normally this site gets it right“
“Mr Seven took my call. As a concerned Carmel Empanada connoisseur I had question as to why Taco Bell doesn’t have them on the menu. Seven was the best person to field my call. He explained why and provided a little humor. It was not even his store and he provided top tier service. Taco Bell please bring back the Carmel Empanadas and give Seven a promotion.“
“Ok, it's Taco Bell, so we stopped here because my toddler needed a bio break, not because we were dining from the Michelin Guide. When evaluated in the context of a budget friendly fast food chain, I was very pleased with this location. The bathrooms and dining area were clean, the 3 staff members that I interacted with were very friendly and courteous, and my order with several customizations was prepared correctly. Overall, a win!“
“I ordered 2 hard shell tacos. They were very good and fresh. The meat was also warm and had a great flavor.
Also pleasing to the eye.
Good job, Taco Bell cooks.
Wheelchair accessibility: Wheel chair ramps are available.“
“Dude manning the radio was nice, the cook must have gotten a raise if not he needs one. Never had the cheesy double beef packed this well, cheese coming out the edges just a little. The fiesta melt is really good they brought it back for a limited time as part of their decades menu, the tortilla sticks to the wrapper when you open it so eat it asap.“
“It's Taco Bell. It's cheap, it's tasty, it's not necessarily all that good for you, and it fills you up. I always get my favorite order from the app. The box with a crunchwrap supreme, a beefy five layer burrito and cheezy fiesta potatoes. They have free wifi so I can watch dumb videos on my phone while I eat inside the restaurant. It's clean, well stocked and pretty much what you expect from Taco Bell. Tex Mex on a budget.
Vegetarian options: All menu items can have meat substituted for a vegetarian alternative.
Parking: Plenty of available parking around the building.
Wheelchair accessibility: Clearly marked handicapped parking at the front door and wheelchair ramps.“
“After a very long day, and everyone cranky from needing food, we decided on Taco Bell. The food was fresh and hot and tasted good, even though we didn’t get what we ordered. But even with all of that, JJ and his smile in the drive through really went above and beyond with making us feel important.“
“I love to eat Taco Bell food, but its not the same anymore where the food is fresh. Everything is processed. You have to eat your tacos and tostadas as soon as you get them because the Taco and tostafa shells get soggy. I think they should go back and frying them again.“
“The food is delicious at this location. Great customer service. And the absolute, best thing of all is... this location has chili cheese burritos ! I haven't been able to find a Taco Bell for years with Chili Cheese Burritos! ? This location made my Taco Bell dreams come true! ??“
“This location @Beechnut & Beltway 8 is very modernized outside & inside, clean atmosphere ,friendly welcoming staff, orders r quick & correct w delicious foods served hot.
Wheelchair accessibility: Ramp accessible & tables marked“
“Staff members were courteous. Store appeared to be clean. 5 Layer Burrito and Nachos Bell Grande were good. Haven't been to Taco Bell in several years, but same as it always has been. Good Tex Mex when in a hurry. In and out in under 10 mins.“
“The food was served nice and hot the employees there too young ladies with a smile very very polite I suggest anybody that's on the freeway get off on Edgebrook and if you're looking for something quick to eat and get back on the freeway or just sit I recommend it“
“I didn't catch any of their names it's 2357 on Monday night and the crew in the Drive-Thru pretty much made my day. They were very welcoming. And they were quite a different atmosphere then sometimes you get late at night. I'm very appreciative and I will come back“
“This was my first time having Taco Bell in over 8 years. I completely forgot anything on the menu, and how a taco at Taco Bell tastes. But once I tried it, it was amazing! The were not really healthy I would say, but they were REALLY good! I got the Doritos one, and a hard taco, and soft taco. Thanks, Taco Bell! 5 stars!!! By the way, I could not rate service or atmosphere because I got it delivered ?.“
“Drive thru, but never had a problem with my order with them.
Vegetarian options: You would have to ask for the vegetarian options, ask for no dairy products Or meat.
Dietary restrictions: Only if you ask
Parking: None
Kid-friendliness: Yes
Wheelchair accessibility: Yes“
“Very good & consistent customer service. Robert & Aricela are the reason this Tacobell location gets 5 stars. When Robert is working the orders are made right. Manager Aricela is outstanding at her job & serves quality food. I'll definitely be back when these employees are working.“
“This was after the hurricane so I'm not going to judge him too harshly however they did accommodate me they were very respectful I was able to order food attempt to charge one of my devices and they were very friendly. Unlike another place on the same property right in front of them... That starts with a w... They didn't get everything correct but they were very personable and I won't shade anybody for that.“
“The best customers service after working late night tonight. I was tired but some reason the lady who took the order was so polite and well manner plus patience with my family. Glad to know there's still amazing people who walk this earth. Thanks!
Nov.8.2028 approx midnight hours☺️“
“Dropped in for a way over due Taco Supreme
no sour cream
extra cheese and tomatoes lemonade no ice combo
mild and hot sauce mixed Fierce
Stop in ASAP
Happy Safe Hoildays
👌🏾👍🏾🌹“
“Employees were working hard and staying busy, store was organized pretty well in the kitchen and looked clean. the employee with the long pink braids went above and beyond and was very pleasant. The food was spot on, hot and fresh. It was as good of an experience as you could ever ask for in a Taco Bell. I have never once written a fast food review but I was so pleased with this store I decided it was earned so here I am taking the time to give credit where it is due.“
“My favorite Taco Bell location! Probably eat tacos here every couple weeks for lunch. Not as crazy busy as some locations. Always a pleasant experience. Clean appearance. Good tacos. The people are helpful, professional and always friendly!“
“Had a pretty decently sized customized order they got everything correct got my food fairly quickly brought me my drinks pretty quick great atmosphere seem like a pretty clean place the food tasted like they made it with a little bit of love
Vegetarian options: They have vegan options not bad either considering I'm not vegan
Dietary restrictions: You can customize your own food
Kid-friendliness: Has a menu to accommodate children
Wheelchair accessibility: No stairs“
“5 stars bc well..y'all were nice. Sorry for the belated review..do them once a month and well u passed the "This isn't a test, test!" Thanks y'all I mean mucho gracias. IDC what y'all say but Taco Bell still the shiznit 🤧“
“We don't like the new Taco Bells where you have to place the order by your self and not over the counter anymore. But on this one the girl came to help us and make the order, that's why i gave a 5 stars, she was very nice. The one by our house on egret Bay, they just point to the self order and they are to busy talking with themselves. They don't even offer to help. And i don't like that they can't print a receipt anymore.“
“The customer service was excellent. The food quality was very good. The facility is well maintained and very clean. The young lady at the counter greeted as I entered and was very pleasant throughout the entire experience. Everyone was very pleasant. ??️✌️???“
“This is one of the Taco Bell locations I frequent for a known good taco assembly and decent portion sizes. Their tacos come out hot and they are friendly. My usual order is a flatbread chicken melt (for flavor and protein/ and a cheesy bean and rice burrito (to fill up)“
“This one deserves 5 stars. My dad was in the hospital. My parents are vegetarian. So I get a few bean burritos 3 days in a row. Consistently delicious. None of the overcooked beans and no cheese stuff I get at my local one. This one is go back to in a heartbeat. This is what Taco Bell should taste like.“
“Ordered a starry for my beverage and got served pure carbonation, didn’t realize until I arrived home to properly enjoy my meal. The person on the register didn’t properly count the money I gave to him… Total was $10.81, I handed him $21 the dollar bill was on top of the $20 so I’m sure he assumed I handed over $11 dollars, he handed over the .19 cents. He owed me $10 ?♀️ Lastly, I asked for cash and he handed it over…. It’s frustrating because the money situation could’ve been avoided had the person on register counted the bills properly! It’s very important especially when dealing with cash!“
“Got spicy soft potato tacos along with potato bowl with cheese and sour cream, my kids fav and easy on pocket.A must try option, quick, tasty, hot and filling :)
Vegetarian options: Limited options but clearly marked with a green “V”. Good quick bite options.“
“I want to give a quick shoutout to Cameron and Kiki! I pulled up to Taco Bell, got stuck in the drive-thru line, and figured I’d be waiting a while. When I reached the speaker, Cameron introduced himself and explained that there might be a long wait before I ordered. I let him know I was hungry and willing to wait. He took my order, confirmed it, and when I got to the window, I was greeted with a warm welcome. Cameron explained they had some large orders and were short-staffed.
When I saw the manager, I made sure to let her know about Cameron’s excellent customer service. She thanked me for being patient, especially since they’d been dealing with some rude customers. Great job, team—keep up the awesome work! And, oh yeah, I didn’t even end up waiting too long for my order!“
“I really hate the way it is they don't have a catcher in the front and you know if you don't have a credit card on those things you order especially for the older people it's really I don't know but I think they need to have people are front cashier“
“BEST TACO BELL IN TOWN! The cashier Michael, and the manager on shift this evening, 7/22/24(didn’t get his name, so sorry!) were absolutely phenomenal! They were both so friendly and positive, and my order came out perfectly! Crunchy Cantina Tacos, Steak Quesadilla, Cheesy Gordita Crunch, Cheesy Rolls and Regular Tacos were ALL on point! I wish every Taco Bell had employees with attitudes and smiles like theirs! I have one closer to home, but this is my location now! Thank you so much!!“
“As soon as I walked in i was greeted with such a friendly welcoming and smiles from the entire staff , felt as if I was at home fantastic environment. Food was amazing it was as if it weren’t a fast food restaurant 10/10 LOVE coming here.“
“Great staff at this location. The tacos could be more bountiful like other local locations. It's ok that homeless people are there. They have no where else to goThey allow them inside for 30 minutes without ordering and these homeless souls need that relief from the elements. Thank you for doing this ,?“
“Taco Bell is a very popular fast-food chain specializing in Mexican-inspired cuisine. Here's a breakdown of some key information:
* Origins:
* Founded by Glen Bell.
* The first Taco Bell opened in Downey, California, in 1962.
* Glen Bell's culinary journey began earlier with hot dog and hamburger stands. He observed the popularity of Mexican food in his area and adapted his business.
* Key Features:
* Known for its accessible and innovative menu items.
* Has a strong emphasis on branding.
* Operates through a franchise model, contributing to its widespread presence.
* It has a large and ever changing menu, that keeps it popular.
* Global Presence:
* Has grown from a single restaurant to a global franchise with thousands of locations.
* Menu:
* Offers a variety of Mexican-inspired foods, including tacos, burritos, quesadillas, and more.
* Frequently introduces new and limited-time menu items.
Taco Bell has become a significant player in the fast-food industry, recognized for its unique approach to Mexican-inspired cuisine and its effective marketing.“
“I like Taco Bell is my favorite restaurant free stuff I get new Taco Bell gift card 8 gift cards please
Kid-friendliness: I’m so glad get order delivery for Taco Bell restaurant get new Taco Bell gift card for very good food“
“Service way above and beyond today at 9601 Westheimer Rd. Shaun may be new at this location, but I give him 5 stars for customer "kid glove" treatment. I see corporate executive in your future. Great job Shaun! Then Brenda took front and center, as she attentively looked out for our needs. Very polished, Brenda! You made my fast food lunch feel like I was dining at a high end restaurant. Thanks everyone! Pam Rost 8/29/24“
“One fastest fast food experiences I’ve had in Houston so far. I didn’t feel pressured or rushed whiled ordering, and for the transaction to be finalized by a very sweet and kind essential worker by the name of Nina, the experience was enough to leave my casual day off into a great one. Thank you Nina!“
“You now have to order through a kiosk and wait for your name to be called. Changing the default order options does not always happen (e.g no fiesta stripes, light cheese ect). Having been inside the old building this place has shrunk in size with much less indoor seating“
“To be honest y'all the food was so fresh I ate quickly swearing someone else was helping me eat it. ? I had the Mexican pizza combo any other time one or the other is always cold & I have to warm it up at home. On this day everything was hot, fresh and good. Surprisingly my pizza didn't look like a crash course.“
“This is a Kentucky Fried Chicken and Taco Bell together but as you can see I had Taco Bell I must get a 5 Stars first time I ever went to a Taco Bell in my order was exactly the way I wanted to get everything I paid for everything I paid for including my extra topping was right on point will be back again“
“Had a question about a specific order and Sarah was able to fully answer what was in that order, she took her time with me and asked if I needed help with anything else. This was a first time I had someone like her be this nice. Thank you Sarah, continue being you“