Burger King
$ • Burgers, Fast Food
Hours:
6003 19th St, Lubbock
(806) 797-2919
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I just left the drive thru. the woman came on the speaker and said there would be a 10-15 min wait I said that's fine. so we waited 5 min.
she came back on again and said, ma'am I'm not taking orders for 10-15 min. I said again. OK that's fine.
then she yelled through the microphone, I said I'm not taking any orders. and I raised my voice incase she couldn't hear me. and said.... I said I'll wait.
omg, by this point I'm pissed. don't raise your voice...read full review
We waited at the order sign for over 15 minutes with nobody helping. We would've left but were blocked in by a car waiting even longer than us. a car from behind us jumped the curb to leave and the car directly in front of us drove straight through too. They did not look understaffed and had only one customer inside. This Burger King has gotten slower and slower over the years, but this drew the line.
We waited at the order sign for over 15 minutes with nobody helping. We would've left but were blocked in by a car waiting even longer than us. a car from behind us jumped the curb to leave and the car directly in front of us drove straight through too. They did not look understaffed and had only one customer inside. This Burger King has gotten slower and slower over the years, but this drew the line.
Ratings
Menu
Hours
| Monday | 6AM - 12AM |
| Tuesday | 6AM - 12AM |
| Wednesday | 6AM - 12AM |
| Thursday | 6AM - 2AM |
| Friday | 6AM - 2AM |
| Saturday | 6AM - 2AM |
| Sunday | 7AM - 12AM |
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Burger King features a friendly morning crew that can turn a bad morning around with their smiles and excellent service. Customers often praise the staff, especially Curtis, who took an order with patience and professionalism despite app issues. The food at this location is consistently hot and fresh, and staff members remain polite even near closing time. Customers appreciate the dedicated service, and some have driven from other areas to enjoy the quality experience. Even on difficult days, such as when equipment breaks or stock runs low, the staff handles every situation with grace and calmness, earning high praise for their sincerity and patience. The restaurant continues to be a place where customers feel valued and well taken care of.