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“I went through the drive thru and had the best customer service experience I have ever had in a drive thru. I interacted with the cashier who was very bubbly and happy you could tell she loves her job. I had another gentlemen give me the two coffees and donut I ordered he was amazing, really happy, and personable. This experience was so great I had to leave a review and wanted to let someone know how great these two employees are! I got my items quickly and everything was amazing!“
“This is about my 3rd time visiting this location and everyone is so nice! I wanted to call out someone that is nice every time…she’s so sweet & patient! If you’re like me and never know which ice coffee to try, ask WENDY! She is amazing and gets my drinks right every single time! Wendy is literally the reason I come to Dunkin Donuts! Somebody give Wendy a raise expeditiously! You’re appreciated!“
“I come in often to get iced coffee, breakfast sandwiches or donuts on my way to class and am consistently satisfied with my experience. I've heard people say that dunkin can be real "hit or miss" but I've never had any bad experiences at this location. The drinks and food always taste good, I walk in to pick up my order and it's always ready in a timely manner, the staff is friendly and the manager always says good morning to me.“
“Another wonderful experience at this location. Isabella (purple hair) is an incredibly hard worker. Attentive, polite with a great attitude. She boxed up my decent size order quickly. Thank you so much for a great experience. It's hard to come by nowadays.“
“"I have a question: If the store closes at 10:00 pm and I arrive at 8:30 pm to order coffee, will it be an issue? Yesterday, during my visit to this branch, I encountered a rude cashier who seemed unwilling to serve me. This experience was quite upsetting, especially considering my initial excitement about the branch opening, given its proximity to my home. I hope my feedback reaches the branch manager."
*I've visited the branch multiple times in the morning, and each time, the service was great, but not this time“
“I came in earlier today around 6:30 and the young lady I believe her name is Patricia was very welcoming,loving and she's always amazing even under pressure. I used to hate coming to Dunkin but now I love coming up there. When I see her working I know my order is going to be don't correctly,that I'm going to be greeted and acknowledged and that she'll always give an amazing vibe. I truly love that you guys hired her she's doing an amazing job.“
Coffee Shops • $
“Honestly the employees were great but are obviously over worked. This location is way understaffed. 2 people to handle drive through and counter sales for both Baskin Robins and Dunkin?! That’s crazy, especially on a Saturday morning. Big shout out to Abby and Charlize for holding it together and doing so with a smile. I hope ownership and management truly value you as real assets. Wow, as I sit in store writing this review, someone older who I assume is management comes in (obviously late) after a rush and immediately started complaining and grilling these two hard working young ladies. Do better! Value your employees! Stay humble and kind! Abby and Charlize keep up the incredible work, I’m sure you will do incredible things in your future!“
“I needed a coffee fix pre-flight, and the Dunkin' kiosk set up in the "food court" area right by the main security checkpoint hit the spot. I only needed coffee, and it was served hot, and was exactly as I expected from Dunkin' (good coffee). There is general seating for the food court here, so I was able to do some work while enjoying my coffee. All in all, this did what it needed to do to feed my caffeine addiction!“
“The restroom here are ideal for a quick moment with your girl and there’s paper towels for her to clean off with afterward. However there’s a gloryhole in the men’s restroom and it connects to where the dudes make the pastries apparently because I stuck it in there every night for weeks and the same dude ‘s mouth was the SAME each night LOL“
“Great New DD on Culebra!
Kid-friendliness: What can I say it's just a nice environment for kids to eat their treats. They have fun ice cream treats for them and it's just a nice place for your family to bring kids to enjoy ice cream and a snack.“
“I LOVE this dunkin, it's my favorite. The staff is soo sweet and attentive, and even though sometimes the new workers mess up on a drink, they always fix it for me with no hassle. It's always so clean in there, and their donuts are always feeling fresh :))“
“I don't know what happened with Dunkin coffee but it doesn't taste the same it did a few years ago. It tastes water down all the time. Not sure if calibration is off or that's how is suppose to taste now. Otherwise the staff is friendly. Drive thru is fast.“
“Cindy was amazing. She single handedly ensured I had my 42 boxes of donuts ready for me to take to my job (hospital) for nurses week. I was very impressed with her efficiency and I was grateful and thankful. This young lady needs to be recognized. You washed my concerns because this was my first time using this store! Because of her, I will recommend your establishment to my military coworkers. You have a gem here in your store. God bless.“
“Best customer service ever I love that they call by my name! Even though they are always extremely busy I still get the Best service from Manager and employees! Their professionalism is always on point. Love my Dunkin Donuts at the Dominion location ❤️❤️😍“
“Went to go pick up something quick to eat and drink last time we were there was during covert they did not have coffee and they did not have Donuts we were very disappointed but this last time we went on the 3rd of February they have plenty of coffee and plenty of donuts my son ordered the cold brew with mocha croissant sausage egg and cheese sandwich and I had the most delicious avocado toast sandwich it was big it was filling and very delicious the ladies were friendly and fast girl noticed that we were in quite of a hurry and did the best she could to get us on our way we will definitely be back awesome job“
Coffee Shops • $
“I really like Dunkin coffee. I appreciate that many of the specialty coffee drinks can be made with decaf unlike most other fast food restaurants like McDonald's as an example. I go to this location frequently and I have never had my order messed up. I am deducting two stars for the food because a certain percentage of the food items are way overpriced for what you get and some are literally a scam like the hash browns with melted cheese and bacon bits. It cost $3.99 vs. plain hash browns at $1.25....so that is a $2.74 difference. You don't get anymore hash browns and only the smallest sprinkle of cheese and bacon imaginable. A total scam. Although I didn't take a pic until after eating the couple hash browns on top, you can at least see that the hash browns on the bottom had no cheese on them. Unacceptable at that price. I also think the bagel sandwiches at almost $5 are also not worth the price since they're dry and there isn't a way to modify and add butter to improve them. Also, the hash browns are frequently in my bag broken into pieces making them hard to eat. I also think the add-on charge for whipped cream or caramel or cold foam at over $.55 for the miniscule amount you get is too high especially for an already overpriced drink as it is. Also, there should be a gluten free food offering in this day and age.“
“I’m really grateful for the workers at this location. Sometimes I am greeted at the speaker by a guy who always has some quirky phrase to say hi or there’s a girl at the window who is just plain nice. It’s a nice change from the location on Nacogdoches and I really appreciate it. It shows it the people working here don’t hate their job- at least the ones I’ve met.“
“Oct 30 Linda and Emanuel were slammed with customers. They were the only ones working , dealing with angry customers because of wait time, They kept their composure and provided exemplary customer service. They both deserve some type of recognition!“
“Our cashier was great! She was so personable and knowledgeable about her menu. She made great suggestions regarding current menu items. I’m incredibly disappointed that I could only tip in a plastic cup that I assume is shared. I wish I could have added a tip to her service.“
“I love these donuts. I’m a fan of Dunkin and this huebner location has my dough ? even if they’re out of something, they come through in one way or another. I love the French vanilla ice coffee with regular cream and sugar is a must try for any newbie Dunkin ice coffee drinkers ?“
“Super friendly staff. They pay attention to detail. I love the promos on the app, & that they don't nickel & dime you for some extras, like flavored syrups in your coffee. I've never been a fan of their donuts, I believe they're frozen. However, their muffins are moist & tasty (likely frozen, too, but not as noticeable).“
“I came for a coffee n a donut before work, Kevin made my day. He is upbeat so helpful n his sence of humor really makes people want to come back...
Can i borrow him for my business this is the attitue that all business need to keep customers coming back“