El Gran Tapatio Mexican Grill
$ • Mexican, Vegetarian
Hours:
319 S WW White Rd, San Antonio
(210) 359-1313
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Hours
Monday | 5:30AM - 11PM |
Tuesday | 5:30AM - 11PM |
Wednesday | 5:30AM - 11PM |
Thursday | 5:30AM - 11PM |
Friday | 5:30AM - 11PM |
Saturday | 5:30AM - 11PM |
Sunday | 6AM - 11PM |
Called to see if they sold burritos since some other restaurants nearby did not. The lady who answered verified so and soon ask me to hold.... I was on hold for a total of 16 minutes after I waited the initial first 3 minutes, so I decided to stay and waited on. As soon as I got to the restaurant they hung up never checking to see if anyone was on the line. After asking for the manager to voice my concern, I was asked what number I dialed. Upon showing, EVERYONE looked confused, and you have 2 wearing headsets. After placing my order, I cut my finger on the back of a chair that has metal backing and told them of it. One lady checked but was unconcerned. All in all, the service was very mediocre and the speaking of Spanish didn't bother me, although I understood everything that was said. The burrito wasn't what we expected but the enchiladas were ok. Otherwise, meh. Especially since it wasn't busy. I've read other reviews of the service from the women, very verified.