“If I could give more stars for service I would. From when I came through the doors to when I left I was welcomed, seated promptly, waited on immediately, menu explained and food started coming. Now let's talk the food, do not skip the shabu, it is a 5 dollar additional fee, but we'll worth it, and the mushroom choices are soo tasty. I had shrimp, steak, kalbi, salmon and they were all very good. Definitely coming back Herr, bring your appetite.“
“My partner and I came on 02/19/24, the female waiter that helped us was very kind, answered questions we had and was prompt to refill our sides and drinks. We decided to do the AYCE and it was a very fun experience. We went for the higher tier with more options, as I had wanted to try the spicy baby octopus. The flavors were great, but I think that I may have needed to cook them longer. The gyoza and beef bulgogi were my favorite. The garlic pork belly was very nice too and the portions were perfect for two people. I would definitely be coming again!“
“Food was great, just as expected from a highly rated BBQ/Hotpot restaurant. Wait time was totally unreasonable, had waitlisted ourselves 2 hours in advance and arrived around 6:30pm (5pm I waitlisted us on yelp for a spot and as per the app our table should have been ready between 7-7:30) but we had to wait an additional 50 minutes until we were able to sit at 8:20 because they over booked. We were a group of 6 who drove all the way from Brownsville to celebrate my BDay only to be delayed a great amount of time without any proper update as to how much longer the wait could be. There were a few more people who also complained so we weren't the only ones. So my 2 cents is that weekend dinner service is crazy busy and KPot needs to step up there game and really need to make some adjustments. Also update your menus tip surcharge bc we were charged 18% for a group of 6 even though your menu clearly writes 18% is for a group of 8 and above. When I questioned the tip was told it's automatically entered because we were a group of 6. Didn't want to complain bc we were there to celebrate and already were frustrated from the nearly 1 hour delay to be seated.We did enjoy the food and drinks that's why I didn't lower the rating. We chose the BBQ&hot pot option which was lovely and even got a happy birthday song, mini cupcake and the mascot visit...unfortunately no teddy ( which I didn't even know was provided until our server informed us that was provided) because my bday was on the 20th and we came on the 23rd missed out on the teddy. But what to do when as mentioned we live 5 hours away so no way would we have made it on Friday after work.“