Chipotle Mexican Grill
$ • Mexican, Fast Food, Gluten-FreeAbout Chipotle Mexican Grill
Customers' Favorites
Plant Powered Bowl
Wholesome Bowl
Chicken Bowl
Burrito Bowl
Tlayuda
Chips
Chipotle Mexican Grill Reviews
405 ratings
Share your opinion about Chipotle Mexican Grill
Customer service was disappointing 😞
Could be a bit cleaner….
Can someone please explain to the staff how to double wrap a burrito? Two stacked tortillas doesn’t keep the goods inside. Wrap the burrito, then wrap it again with another tortilla. It’s my go to order and I would rather not stop coming to chipotle. Thanks!!!!
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
Chipotle Mexican Grill is generally a well-regarded restaurant, but opinions about a specific location vary. The food is praised for its quality and freshness, and customers enjoy the option to customize their orders. The food was also found to be tasty with good portion sizes. However, there are concerns about cleanliness and hygiene, as the dining area is often reported as very messy and unappealing. Floors are sticky, and tables and chairs are frequently covered in food debris. The bathrooms are sometimes described as horrid. Customers have noted that the restaurant can be chaotic, with overflowing trash bins and counter areas that are not well-maintained. Service can be timely, but staff sometimes appear unprofessional, and the environment can seem hostile, with employees looking angry. Some customers have experienced slow service and feel that the restaurant needs a major hygiene overhaul and more staff to show pride in its appearance. Overall, while the food remains enjoyable, issues with cleanliness and staff attitude affect the dining experience.