Kroger Bakery

I just have to go on a little rant here... Firstly, please know that the shopping experience itself was fine. The cashier was quick and pleasant, the bagger was nice, the store was reasonably stocked, the lines such as they were moving along at a good pace. Everything was fine as far as the store shopping experience. I noticed while at the cashier, that there are little stickers for items that aren't bagged, like jugs of milk, what have you. It's just a little "You saved a bag!...read full review

I love shopping in Kroger's, however in this particular location they seem to want to follow you around in the store to assume you are stealing. After I finished checking out my items, a male worker stops me to see if I paid for my water and proceeds to reach for my receipt in my hands. It has been other instances where they "profile" particular customers while walking in the store. They feel the need to sound of on the intercom for people to huddle around the produce section...read full review

I'm writing an update to my review after speaking with the store manager. I appreciate his willingness to consider the situation even though there was nothing he could do. This IS customer service, even though the situation was not positive for us. The problem was more on the Lowes side not accepting their gift cards. This also was remedied by Lowes after the fact. My purpose for writing these reviews was to make people aware of the NO REFUND policy for gift cards. In addition,...read full review