“The food was good. The service was great , but they forgot to put my other item in the bag I ordered, so I called and talked to the manager and he said come back, and get it, he was polite about it and also gave me hot French fries for Free...“
“I have never had a bad experience with them. The staff is always sweet to me and they actually get to know who you are if you’re a regular. Sometimes my burgers taste funny, but that only happened once or twice. But for the most part, the food is really amazing and the staff are too. Y’all should go there and experience this for yourself.“
“I ordered a Bacon Jr. Whopper. It is usually my favorite, but the burger wasn't even warm. I tried calling the phone to rate my experience to complain,but they want you to go online. I tried to call the location where I got the burger, but their phone was out of order. I like Burger King, and I usually have no problems, but not that day. Technically, they do not even deserve a one-star rating.I returned to this location and ordered a Jr. Whopper with bacon/ no cheese combo. It was a 100%+ improvement. They deserved five star or better!!! (Under new management) The burger and french fries were fresh, hot, and delicious. Yum-yum. I will be back!“
“The Burger King on J Clyde Morris Blvd. in Newport News is great. The food preparers actually take time to read your customizations on the app order and pride themselves on getting your order right. I bypass all of the other Burger King locations and travel from Hampton to this location because of their attention to detail and their courtesy.“
“Enjoy male/female restroom signs with silhouettes designed to look desperate. Illuminated Whopper design on dining room ceiling! Apparently the circular BK logo has been retired with return to the classic logo with level lettering and bun. Nice bus stop with shelter right in front.“
“Seriously, one of the best BKs I've ever been too. Usually go in the mornings, but occasionally I'll swing by after work. Either way, they have been making a determined effort to be extremely polite, upbeat, and professional. The employees always seem to genuinely care, and I really can say nothing but good things about it.Food is always hot and fresh ?“