Moe's Southwest Grill
$ • Mexican, Tex-Mex
Hours:
12551 Jefferson Ave, Newport News
(757) 989-6637
Customers' Favorites
Moe's Reviews
I would give zero stars if I could.Terrible atmosphere. The employees working the line barely bothered to greet patrons coming in. This was my first time at Moes. I was getting a salad bowl. The lettuce the guy was about to serve me was a nasty brown pink. I felt so rushed in ordering. I was waiting to be prompted but was just told to “hurry up” . Mind you I had never been so some of the toppings I was unsure of what they were and nothing was marked . After my husband and...read full review
I went there for dinner last night and was highly disappointed. This was before 9:00 PM on a Saturday night, they had chairs stacked on top of tables as if the place was about to close. Who manages this location?? And who does the hiring?? Not one of the employees greets the patrons that are coming in to grab a bite to eat. I attempted to place an order but none of the employees communicate with you, they just stare at you like you're bothering them. The service at this location...read full review
Ratings
Hours
| Monday | 10:30AM - 9PM |
| Tuesday | 10:30AM - 9PM |
| Wednesday | 10:30AM - 9PM |
| Thursday | 10:30AM - 9PM |
| Friday | 10:30AM - 9PM |
| Saturday | 10:30AM - 9PM |
| Sunday | 10:30AM - 9PM |
The staff didn't seem to care to be there and were impatient to my elderly mother who had trouble hearing their questions. The food was bland, steak was chewy, and guacamole tasted weird. The staff was loud and yelling at each other while we dined. And they charged me twice! I tried calling to get my money back for the double charge and I was told they'd call me back. That was eight hours ago.