Red Lobster

CLOSED
$$ •

4415 S Laburnum Ave, Richmond

About Red Lobster

Red Lobster offers a pleasant dining experience with polite and professional staff, including attentive managers who listen to customer concerns. The restaurant strives to resolve problems and ensure customer satisfaction, though some guests have noted issues with curbside service and wait times for certain menu items, such as the all-you-can-eat options. The Southwest Shrimp lunch, priced the same as dinner, is a popular choice, and the salad is well-received, though some customers find it overpriced. The service can be inconsistent, with some reports of uncaring staff, but the restaurant's commitment to customer care is evident in the actions of staff like Kia, who promptly addressed a customer's distress caused by the loud TV volume in the bar area.

Red Lobster Reviews

3.4
292 ratings
Restaurantji Rating
5
39%
4
19%
3
8%
2
6%
1
28%
Food
3.6
Atmosphere
3.7
Service
3.8

We waited for a table for 15 minutes which was fine that’s normal. We sat at our table for about 15 minutes before a server showed up. Took our order brought the drinks back. We never saw anyone again. We were at the table for an hour and nothing! Meanwhile others around us came in after us and had already eaten their dinner and left. An hour!!!! And nothing!!! We will never go back to this red lobster! What a joke!

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