“Not rating atmosphere as I wasn't there. My roommate and I were worried that our craving for Pizza Hut was colored by nostalgia rather than the reality of what the food would taste like, due to some disappointing experiences at Pizza Huts in the past, but we ordered it anyway. The food was excellent, the service was speedy, and we had no complaints.“
“***EDIT***I received a call from the manager and found out that their phone lines roll over to a call center. DEFINITELY VERIFY WHERE the person is located. It's a complete game changer! Manager was amazing, provided EXCELLENT customer service and made things right and then some. Definitely appreciated the completely different experience.Thank you again!Error with online order, called store, explained the issue and without saying anything put me back on hold for almost 8 minutes then disconnected the call. In store the person picking up the order told them of the in issue and they refused to change it unless I went into the store in person even though I had called.“
“Our grandson’s football game ran late so we stopped for pizza about 11:15pm at the Pizza Hut 12501 N. División location. Our pizza was amazing, prepared and in less than 15 minutes by one friendly staff guy. could not have been more perfect. Perfect crust, amount of sauce and he did not skimp on the topping, so good.“
“Honestly ordered over the app but it was my boyfriend‘s birthday so I gave a ring in and I just wanted a heart on the box but they went above and beyond they gave us Cinnabon and it made his whole night forever grateful. The workers that are, there are beyond amazing and the sweetest people you could talk to. I got my order and I didn’t find my soda less than five minutes later this man was back at my house with my soda. Such a gentleman such amazing staff into the woman on the phone, you deserve the world“
“What stuck out to me the most in this positive experience with the delivery were the two individuals :#1: The front end that answered the phone (I believe his name was Tyler?) He has shown high concern dedication to customer service. #2: The Friendly Delivery Driver whom calls himself "Hollywood" ( that was easy to remember) in spite of he had forgotten the iceing, he makes a second trip to make sure we get it even so much as gives us two of them. Speaking of the icing, THEY ARE DELICIOUS!! ....and with the pies as well“