Charleys Cheesesteaks

$$ • Fast Food, American, Cheesesteaks

205 Bay Park Square, Green Bay
(920) 498-3069


Take-Out/Delivery Options


Reviews for Charleys Philly Steaks

Great place. Always good food. Despite being understaffed the employees are always trying their best to get through everyone. Today I was there when they made the decision to close early since two of the employees had been there since early that morning and would have no one to replace them. The girl I assume to be the manager told the customers behind me that they were now closed. She sounded very professional when explaining why. The woman finishing the sandwiches was full review

I will not be eating here anymore. The kids working here do not care about what you tell them with what you want/don't want on the sandwich. Waited about 15 mins for a new sandwich and new cheese fries.... Again it wasn't made the way we specified. Such HORRIBLE customer service. Also the older lady, who i'm guessing is the manager was rude as well.

Quantity is obviously over quality, which looks to be the case with their unhelpful, unprofessional staff. As a manager, I would have absolutely ZERO tolerance for the poor, lack of customer service this group of staff displayed. There were a handful of unfriendly staff at the counter acting more concerned with pretending not to see us, and too "busy" to acknowledge customers who were trying to order. We waited for quite some time while staff after staff walked past without full review

More Reviews(64)


Monday 11AM - 7PM
Tuesday 11AM - 7PM
Wednesday 11AM - 7PM
Thursday 11AM - 7PM
Friday 11AM - 8PM
Saturday 10AM - 8PM
Sunday 12 - 6PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.