“I cannot recall the last time I was actually served a blizzard upside-down as advertised, but this place did!! Service was prompt AND friendly, my chicken was tender and not dry from over-cooking. Definitely a satisfying stop, and I wish there was one nearer to where I live!“
“The greeter and server was the sweetest, Joselyn (sorry if spelling wrong) it was our first time here and she gave us her favorites. Described the food to a T. We really appreciated the help and recommendations! The food was amazing, we will for sure be back! Even if it is a 2 hr trip!! And the bathroom was totally cool with the craftsman cabinet!“
“We placed a drive-thru order because the diningroom was closed at 9:00 pm. A manager came to the window after we were given our card back and asked for our receipt. We had not been given a receipt. The girl who originally took our order and took our payment looked confused. We asked if there was anything we could do to help. The manager said he would take care of it on their end and gave us our order, which was great food as expected from Steak n' Shake. We were a little sad they did not have the little crock of baked beans that some locations used to have.“
“It was Black Friday but we were able to get a table. They had a special where u get an appetizer and two entrees for $25. A really good deal! The spinach artichoke dip was excellent and the chips warm and fresh. My entree was a Hickory Bourbon sauce on a chicken breast and mashed potatoes. My friend got the burger and fries. It was all very good and service was great even though they got incredibly busy very fast.Wheelchair accessibility: I use a wheelchair and sometimes get placed where I'm in the way. I was seated at a nice table, comfortably and out of the way. Thank u!“
“Our waiter Cass was very friendly and extremely attentive to our needs. He never let our drinks get less than half full before he was offering refills. He made sure we had everything that we needed and was very patient. He told us about O'Charleys bringing back their brunch services in the near future. I'm not really a brunch person but since he did tell me about it, I may return and check it out. 10/10 would come back to O'Charleys, I had a great experience today with the waiter Cass and the food was very good.“
“I was so upset today, I entered your restaurant, an older gentleman came to seat my wife and I. He never acknowledged us as guests, no hello, no how are you today, no nothing. He looked at the seating chart and stated, this way. For what it’s worth, we never felt welcomed.“
“We bought my family here from out of state everything was excellent. Georgia was our server and she was fantastic as well. Everything came out together and hot and fresh. This will be one of our regular spots. The beer was also a major plus“