Customers` Favorites
“As someone who used to work at a subway years ago, I'm always looking for a subway that has fresh ingredients. Many times I feel like the veggies at different subway locations are nasty. This location was great. It had fast, friendly employees. They were very generous with my toppings (which is awesome). It was very clean and my sandwich was great!“
“Long wait but it wasn’t to bad staff were friendly and smiling my only gripe was it was so cold in there!! I’mAssuming no heat or it wasn’t working food was hot and delicious!!! I’m so happy they opened one up in my neighborhood I was so tired of driving to Beachwood Place welcome ??Kid-friendliness: Nice kid menuParking: Had no trouble finding a parking spot“
Customers` Favorites
“Stopped in for some usuals,.. (and anything on special or new is a hit so today I tried the sammies!!) Ingredients, so refreshing. Always. Cran salad/ sandwiches were amazing as usual. Mike, Sam, and their staff really put their hearts into it EVERY TIME 100%?“
Customers` Favorites
“Had the Italian sub and a slice of sausage pizza both were FANTASTIC!! Can’t beat the price either worth every penny!!! ⭐️⭐️⭐️⭐️⭐️“
Customers` Favorites
“As the proud owner of grums for over 20 years I would like to respond to a recent review left by Luis A. Luis had been coming into our store quite often for the previous month and had consistently been rude to my employees to the point when they DREADED every time he can in. On the day he speaks of he ordered what he usually did. Me, the owner made his sandwich, put it in his bag and I handed it to him and said "have a good one buddy". He takes the bag and kinda lifts it up and down like he's a human scale and says "what is this?". I politely responded "that's your sandwich, that's what you ordered". He proceeds to say "this is too light". I said "I don't know what to tell you, I put everything in there like i have for the last 20 years". He responded by saying "I'm not paying for this". By this point he had already paid so I told the employee to give him his money back, then he walked out the door. He got the EXACT sandwich he ordered, he just didn't think it was heavy enough. After he left I told the other employees the next time he came in to tell him he wouldn't be served. He showed up a week later and my brother, the co owner told him we wouldn't serve him. Luis then tried to "big time" my brother and say who do I need to talk to and my brother politely informed him that he was one of the owners and there wasn't anyone who was going to change it. Combine having to throw the sandwich away along with his continuous awful attitude and being rude to our employees it was an extremely easy decision. I have never responded before to a negative review but this one was so delusional and absurd I felt the need to defend our store. As a quick side note, he is right about one thing. We do have a sign that says "we will not help you if you are on your phone, please hang up, then order". He says this is distasteful. I say distasteful is being rude and talking on your phone while someone is trying to help you and take your order.“
Customers` Favorites
“Excellent breakfast food that is SIMPLE. Word to the wise… this place is cash only. We had to go across the street to the atm at family dollar. The place itself is dated with very limited seating. There was only one table out of the entire restaurant that could accommodate 4 people so we got lucky today. We will definitely return to Irvs!“
Customers` Favorites
“Love the subs would highly recommend them!“
Customers` Favorites
“This is an excellent Mr. Hero. Very clean, good service, and friendly staff. Be sure to try their Jalapeño Poppers and online ordering.“
Customers` Favorites
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
Customers` Favorites
“My Sister and I stopped here last week and I ordered the hot butter cheesesteak combo and it was delicious. Well we back here again and was welcomed by Mikki very warm welcome. So I ordered the same meal well done and it was just that and delicious and my sister ordered the Roman meal and she also enjoyed her meal. Hats off to you guys and keep up the good work.“
Customers` Favorites
“Personally think this is the best ran franchise in the area. The food is excellent and looks like the photo and tastes great! The only thing that really grinded my gears is a soda for $4 which is almost half the cost of a reg sandwich. Extremely over priced and wont buy again.“
Customers` Favorites
“What can I say. I've always liked there Roman burger and fries. I always say no cheese on anything and they would repeat what I say but I some how I end up with cheese on my sandwich. I am lactose intolerant which makes it hard on my stomach.“
Customers` Favorites
“So this sandwich shop was recommended by a co-worker so I placed an online order for 4 sandwiches with sides. First, the order was ready on time and was accurate. I picked up the order and the five minute drive back had my mouth watering. Smelled so good! I love the side options, waffle fries, tots, fried pickles, fried mushrooms, etc., etc. I ordered the chicken pita. It came loaded with chicken and the softest Greek style pita. I'd like a little more sauce, but overall pretty delicious. I also really enjoyed the fried pickles. They were breaded pickle spears, warm and crispy with that snap when you bite into it. Also, not greasy at all. The ranch was so-so. I was pretty hungry and forgot to snap pics, except for the pita! I'd definitely like to return & try more of their items!“
Customers` Favorites
“very friendly and fast. the dining room was very clean. definitely recommend this location.“
Customers` Favorites
“The guy working was extremely nice as can be everything is always good the stores always clean and fresh ? best subway still for years and years“
Customers` Favorites
“Recently came out to grab a sandwich. They didn't have a Google Pay POS and I didn't have cash on me so I had to leave without getting food. Great place, definitely won't be my last time visiting and the service was friendly and understanding. They explained that they'd be getting updated POS machines soon. I caught the manager before she was leaving for the day and she understood the issue right away and took the time to explain the situation to me.“
Customers` Favorites
“I stopped here as it was close to my hotel. The cheesesteak was good for the region. I was a bit disappointed as the advertised bread selection was not available. The cheesesteak itself was a good meal. I would have liked a little more cheese though. Overall I will probably go back for a meatball sub on my next trip.The service was polite, helpful with answers, and was actively keeping the food prep area clean while I was there.Parking: Parking available within 10' of the front door.“
Customers` Favorites
“The sandwich artists at Toasty Subs make the most epic sandwiches. The food is fresh, the prep looks clean. I'm always happy to visit this area. Atmosphere is only three stars because, well, it's a gas station, not a dine-in experience.“
Customers` Favorites
“Very clean and uniquely furnished/decorated.UPDATE 05/17/2022 they refuse to honor ANY coupons here. I think that really sucks. They are a subway chain and won't take subway coupons, not right. Also quality and service has really gone down hill lately“
Customers` Favorites
“Just left Subway and I had to leave a review. I've been going to this location for several years. There's a young man and lady who I like to see when I walk in because I know when they're working the sandwiches are going to be nice, neatly made and taste great. I personally like that they pride themselves on making the sandwiches nice & neat. Actually, most of the people who I've seen working are like that, but these two stick out specifically for me. If you want a great sandwich, great service, clean restaurant, go to this location. Leave a nice tip, too. I haven't been in a few months, that said, customer service was on 10, sandwiches nice, neat, abd tasty, and the place was clean. I hope the Owner/Management appreciates their hardworking and diligence and shows it! 1/3/24 a little before noon.“
Customers` Favorites
“I was skeptical because of course it's in a gas station and you know what they say about gas station food. But I can assure you this food is made to order right in front of your eyes and tastes amazing!!! So far I've had their gyro and their clevelander Burger with fries oh my God I will keep trying more items on the menu. Do yourself a favor and try it and it is worth every penny! So good“
Customers` Favorites
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptableVegetarian options: More would be better. Would visit more often if more unique options.“
Customers` Favorites
“The food is good. The customer service is the greatest. Enjoy being there this morning. Give me some lunch at more than I planned on buying. Everyone should stop. And miss the heroes and get the good customer services and the food. Thank you Mr. Heroes. My stomach feels good.“
Customers` Favorites
“We enjoyed our visit.The prices are just tad high.The food was really good though,and I liked the cheese sauce withmy waffle fries.The man who took our order wasnice and helpful.The lobby REALLY could have usedsome attention as all of the tables weredirty and trash was scattered around.It sure is a busy place as well.Oh, by the way, they've got lemonade and fruit punch. If you mix 2 parts lemonade and 1 part fruit punch... you get Sweetarts.?“
Customers` Favorites
“Store is clean, neat and well organized. Staff is friendly, courteous and efficient. Products are fresh and abundant, kept in clean containers. And they accept coupons!!! I will travel out of my way to this Subway.Vegetarian options: Veggies are fresh and crisp and delicious“
Customers` Favorites
“Cannot say enough positive things about this location. Post COVID every fast food location is awful, between the food quality going down, customer service bottoming out and prices sky rocketing. I'm glad to say I found a place where this does not apply. Jersey mikes in solon is the exception, the employees have awesome customer service skills, the foods fresh, you're in and out quickly. 10/10.“
Customers` Favorites
“They are advertising a new and improved buttery cheesesteak sandwich. I didn't find it to be a significant difference from the old original. Look for their promotions, which may not be on their website menu. Two smaller sandwiches are currently priced at less than the larger single one and together have more food.“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.Vegetarian options: PESCATARIANDietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
Customers` Favorites
“Lots of school kids came in to many it wasn't good girl bump into my daughter she was very upset because she was getting a drink out cooler did not say excrise me wad very in polite they let to many school kids in a once why adults or other people r odering food or waiting for food mess up trouble is soon to happen.“
Customers` Favorites
“Their new sub, the chicken Parmesan meatball, is great. Please know that it is chicken meatballs.Wheelchair accessibility: Getting in with a wheelchair is not a problem. Just know that if you're handicapped on your right side, it's a little more difficult going to the bathroom... if you're a woman.“
Customers` Favorites
“Visiting Cleveland for the rock n roll hall of fame stopped here for lunch, so glad I did. Great food great service, and seeing the staff work together as a full team was very refreshing. They got a little bump of business while we were there and they handled it quickly and accurately“
Customers` Favorites
“Idk what everyone else experienced here at this store. But this subway is by far the best subway I've been to in the United States. Everytime I pickup in that area I go out of my way to go there. My subs have been perfect everytime. The sandwich isn't falling apart, the staff is friendly, and I usually don't have to wait long. If your in the area and hungry I would definitely stop here for a meal. You will not be disappointed.“
Customers` Favorites
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“The young man working the counter on 8-10-2023 at 5:30 PM deserves a raise. He was a young, black gentleman. He was very attentive to what I asked for, very, very polite and the type of employee anyone should beg for. That was so refreshing. I really hope he is blessed.“