“Not the usual food stop but when you're on the road it's what's available. First of all, the perimeter around was well maintained and clean. I used the drive thru service and the young kid that took my order was kind and patient with me as I struggled to place my order. He even repeated my order (plus it's listed on the screen, yay). After I paid for my order, I decided to eat there in the parking lot. I felt safe and again, it was very clean. Fries and tacos were hot and fresh. I enjoyed my quick trip.“
“What can be said about Jack that hasn’t been saidFood is okayOptions are plentyNow for me the ice coffee is to die forAnd breakfast all day is a great option for all the late bloomers who like breakfast at noon like myselfPrices are okay and the value menu is bit lackingPlenty of lunch or dinner optionsThe curly fries are by far the stand out itemBut who else serves egg rolls and white rice plate?The new Redbull drinks are a great add on“
“I can't complain with this one as the service is full of life and not folks who hate this place. (To my eyes anyways) gave me what I want quickly and very courteous about it. Not like that black Lil bish who hates her job and wish she could be at her boyfriends house.“
“They had pretty good service even though the lady gave me a hash brown instead of fries . When I came back They corrected the issue without any attitude or problem. The food was fresh and hot. The woman in the drive thru mic and window was very nice also. I didn't mind the confusion because they let me keep the hash brown. I like places that own their mistake and fix it with no issue. We need more restaurants like this one. I don't mind coming back to this location because they fixed the issue with smile. The inside of the store was clean and there wasn't a long line inside either.“
“They always have good food available but sometimes dine in is closed so I recommend checking then going to drive thu I do recommend going in the morning though as it is most fresh and download their app you can scan the barcode on your receipt for free food“
“Friendly and reliable service food was served fresh and straight off the grill and out of the fryerVegetarian options: Salads are freshKid-friendliness: Drive thru service is kind and patientParking: Two handicapped parking over 15 parking spacesWheelchair accessibility: Wheel chair exceesable no push to open door though“
“A BIT LONG, BUT A MUST READ!!!!I have been coming to this Jack in the Box for years. Their customer service has been more or less for a long time, I don't know if it's because the majority are just Spanish Speakers or they genuinely don't understand everything we order but for the most part it's been ok.Recently I got off work around 3:45pm and went straight to the restaurant before going home. I noticed a HUGE improvement starting at the drive thru. A clear English and friendly voice came on the speaker. He made me feel special and welcoming.Arriving at the window a young man greeted me and repeated my order to make sure it was all correct. The brief moment while paying I asked about his working at the restaurant and he said he's been there for only 2-3 weeks. He's always in a presentable state, very caring, and even asked how my day was. In all my years going to that Jack in the Box I have never experienced that before.EVERYONE if you want to be taken care of and treated with respect always ask for Felipe in the drive thru, I can guarantee he will take care of you.I can honestly say that if he stays at that restaurant he has a bright future ahead of him. I also found out he only works from 2-10pm I think, so if you want excellent treatment go while he is working there. And if you happen to dine in at those hours just ask for him by name and you'll see a positive vibe coming from him always.Jack in the Box, good job!“
“Our server was excellent, the dining area, very clean, salads, fresh and crisp, lettuce. It was a wonderful experience for the evening, having been far from major restaurants.. It saddens me when all people do is complain, instead of even point out one positive thing“
“I think she say her name is Angela I believe she a manager but if it’s up to me she should own that jack in the crack she run it the right way and have a great attitude unlike the other women in the store great customer service and very polite she did that them other ladies “
“Those ladies in there are on point….no slacking around in there. My chicken sandwich was fresh out da grease. And the manager was on her game as well, I see a promotion coming this year for her.Parking: The parking lot is tight but I managed too get my black semi in there without a trailer.“
“This was one of my overnight stops so it wasn't busy at all. What actually made me decide to stop & eat at JNTB was because the app gave me a reward/offer for an amount of food for half the price I was originally going to pay. So I couldn't pass up 2 Jack Burgers for $5.00.Everything else was good. Was in and out less then 10 minutes. I'm sure eating at 3am had something to do with that. Food tasted great, & staff was more polite than what I normally deal with when I decide to eat fast food late at night.~Jlrandall~Parking: It has its own parking lot with enough spots to cover the number of seats in the restaurant. Also it's free to park!Kid-friendliness: Guess the fact they have a kids menu makes it friendly!Wheelchair accessibility: If you were in a wheelchair you could roll yourself from the parking lot to a table or counter inside the store!“
“Jack n the box is my go to fast food restaurant. I love that they sale breakfast and dinner anytime, as I am up at all different times of day and night. Ultimate breakfast sandwich, tacos, sourdough burgers, and of course their shakes are my favorite.“
“The food was great! Didn't take too long for the order to come out! They had alot of great meal bundles besides the value menu items which was fun to try. It was super clean but also kind of depressing on the inside. It's kind of dark, outdated decorations and the fountain machine didn't work. The employees however were very friendly and in which to no fault of their own did make the place feel more lively.“
“Every time I've gone to this particular Jack in the box have always been nice and friendly I've never had any complaints about my food is everything is always well done thank you you guys and I'm talking about the morning and the afternoon crew even the crew...“
“The crew working late at 12:30 AM on Sunday, 4/14 were amazing. It had been so long since I have had a fast food experience like that. Prepared our food correctly, quickly, and all workers were so polite and friendly. Very rare these days; so grateful for them. They made our night!“
“I just went to the drive-through at this location and ordered the jumbo jack. It was good and fresh. I really appreciated the fact that they gave me napkins in the drive-through without me having to ask for it definitely one of the few places that still does this for fast food.“
“We went for a late night snack and we stumbled upon this Jack. I've been here a bunch on times but tonight I got some of the best services that this Jack ever gave me. The one that took are our order was very funny and kind. Definitely worth drive and the food was good of course.“
“This Jack in the Box as of July is currently well-staffed with Pleasant people Who deliver the product fresh and fast. They got my custom requests correct.Parking: There is plenty of parking but no Lobby.Wheelchair accessibility: This location is drive-thru only. There is no Lobby.“
“One of the best customer service locations I've ever visited. With 9 franchise & corporate locations needing either a new roof & or a repair. The easiest way to fix those nine producing jack in the boxes. Is to give the entire franchise & a locations a bunch of roofing bids. Have the company contracted with 25 percentage upfront of the total jobs at hand. To start the fixing. Then when jobs are complete & or moving forward ⏩ pay the contractor weekly from profits, & or monthly from profits from each location. And entirely while business is open. And with a week full of sunlight & no rain ?️☔ in the forecast. The future is very bright ?. As long as the companies invest into those who make their businesses operate. Especially fixing the walk-in refrigeration temperature ?️. Which has to be monitored per the health department ?. And food safety so no customer gets food poisoning.“
“Jack in the Box off of Howard Street & Hwy 45 in South Houston is the best I've been to in years.Food was hot and juicy and they made everything exactly how we ordered it...Service was great, good friendly employees there.They even let us take in my Emotional support doggie.Thanks y'all , y'all are the best Jack in the Box that's left.“
“Well, there's not much to say about the joint itself. I mean it's a Jack in the Box like all the rest. However, the staff there is certainly worth mentioning. They're super friendly, courteous, polite and sociable. Those ladies being the way they are, makes going there worth it. Both thumbs up ??“
“I ordered online drive thru pickup , and on the app it said my order would be done anywhere between 7-10 min for asap pickup and i pulled up before 7min , i was around 4 min in the drive thru lane , food was hot , it was correctly portioned ( to my satisfaction ) , the beef burger patties could use more time on the grill since the meat itself tastes and feels rubbery at the time of eating , the service was fast , but customer service was not good . The drive thru window employee isn't polite , i said thank you to her about 3 times as she handed me my food to which she just doesn't respond anything LOL just handed me my food and i was on my way . now , I didn't take it personally , but i know other customers do seem to expect that from food chains with one on one interactions ( and in this sense it's important to include so you know what to expect ) . So , just to lay it all out ; food 9/10 ( fix the patties , more time on the grill ) , service 10/10 fast , customer service 3/10 . By the way , i frequently visit this jack in the box and i've had great customer service inside ordering dine in with other ladies both in the morning and in the afternoon rather than on the drive thru .“
“Was not here long enough to experience much. Mobile order, was ready when I got there, walked in, took a min to be greeted but thats fine, they looked busy. Staff was very friendly and food was hot, and ready for pick up. Older location so the inside's a little dingy feeling, but I'll probably eat here again.“
“Mostly visit JIB for beverage or shake when driving. Today, after visiting HNC, Stopped and dined in, had the breakfast platter, coffee and soft drink. I'm glad I was with limited funds, It would have been easy to over eat. ? Meal was delicious. Coffee fresh, service, dining areas clean. No clutter. Employees seem happy, are polite, patient and friendly. Glad to return, soon“
“Had late night munchies and decided Jack In The Box was my to go spot tonight, this location is very quiet late at night and glad to have a very bright lit menu to read off ofThe lady thru the speaker was bilingual which is convenient for those who speak Spanish, food was hot and fresh compared to other Jack In The Boxes that I've been tooNot much more to say about this place, it's Jack In The Box after all“
“I like the cleanliness of the dining area. The people get your order done they're not too slow. Usually the fresco machine is also quite maintained on occasion. The floors could use more maintenance around that area that is sticky most of the time. I come over here every so often it is nice. There is also another couple that does line dancing or some sort of event involving dancing. They're nice to see when they are there. Great people decent food and usually decent prices.Wheelchair accessibility: No stairs“
“Had ordered two sausage croissants and a tea and sat in for a while since there was no one dining in during the time I was there only drive-thru. It was actually the first time I had ordered sausage croissants ?. It was for a deal I received via mobile order. I enjoyed the croissants and will order again sometime. Came in Nov. 6.“
“I think the employee named was Aurora she was the best cashier I had come across very had working very respectfully I believe she deserves more than what she gets paid ... Again she made my day just because of that I'll be going here all the time now !! GIVE HER A STORE I BELIEVE SHE'LL BE A GREAT MANAGER, GENERAL MANAGER. Love this jack <3“
“I ordered my food online, and when I got there, the food wasn't ready (it was a pretty big order). When I got there, the guy at the window was apologetic and very friendly. He asked me to pull to the front, and he would take my order to me. 5 minutes later, I had my food. Everything was hot and you could tell that it was freshly made. Definitely worth the wait.“
“I rarely say this, but this store's Chicken sandwich and burgers were good quality. I could tell the lettuce was fresh. It almost felt worth the inflation price of fast food. My only complaint is there should be more curly fries in a large fry.“
“I go here quite a bit, not only because it's close to home but because the staff here are nice and the service is typically quick. The food is always delicious no matter what time of the day I come by here and the wait isn't ever unbearably long. Quick and convenient for sure.“
“This Jack In The Box was the best fast food experience me and my family have ever had. The women taking our orders made sure we had everything we needed, was funny and made sure we had everything from our food to condiments for our large party. Super clean, fast and as an added bonus the food was great!“
“I wanted to take a moment to express my sincere appreciation for the exceptional service and conduct demonstrated by your team during my recent visit to your establishment. From the moment I walked in, I was greeted with warm smiles and genuine hospitality, setting a positive tone for the entire experience.Not only was the service prompt and efficient, but each staff member I encountered went above and beyond to ensure that my order was prepared exactly to my liking. Their attention to detail and willingness to accommodate special requests did not go unnoticed and truly enhanced my dining experience.Moreover, I was impressed by the professionalism and courtesy exhibited by every member of your team. Despite being busy, they remained attentive, polite, and respectful, creating a welcoming atmosphere that made me feel valued as a customer.In an industry where exemplary service can make all the difference, I commend Jack in the Box for consistently delivering excellence. Please extend my gratitude to your entire team for their dedication to providing outstanding service and upholding the highest standards of conduct.Thank you for setting the bar high and exceeding expectations. I look forward to my next visit and continuing to support such a commendable establishment.“
“Shady little part of town, but this location has very friendly staff!It took a while to get my food, and the taste was a little bit off but all in all not too bad.The place smells like backed up drain pipes, but this seems pretty common with Jack in the box. Locations that are not well kept.“
“The people are sooooooo nice and polite. My food was hot and delicious.I made my last trip on 3/30. I ordered a burger combo for $9.79. I was told my total was over $12. I told them there is not that much tax on $9.79! They told me the price went up. My question was why it was not displayed on the drive-thru board. They said they didn't have a chance to change it. WHAT??!!! The inflated price was not displayed and I should be charged what is displayed. What's going on Jack in the Box?“
“Thanks to Amanda, my experience at Jack in the box was super great! Very professional, attentive, and all smiles... Which to me is very important. Great job Amanda!Parking: Waited up front for the food to come from drive thru which was only 5 minutes being busy... Got my food in a clear area waiting brought to me, was awesome.“
“This is the best jack in the box I've been to hands down! Many locations have gone down hill but this one is ON IT. Front counter had about 7 orders done in 10 mins, super friendly staff, all my food was correct and super hot and fresh. Inside is the cleanest I've seen. Will definitely visit again when I'm in the area! ⭐️⭐️⭐️⭐️⭐️Kid-friendliness: Staff was all super polite to my daughter, dine in area is clean and uncluttered, clean tables so eating in.“
“Double Wow, been a long time have taco .Use to be 4 for $1.00 that good old days now 2 for almost $2.00I understand everything going up prices.But, tastes delicious nice unsweetened tea.Drive thru only.Have Newspaper with coupons save money.Go App phone save use coupon take out order.Love onion rings.Love fish.Love unsweetened ice tea.Tam G.2023Thankyou“
“If it weren't for the service, I would rate it higher. The restroom was closed when I went to wash my hands before sitting down to eat. And I substituted the water from the fountain. They said that the floor was moist. They were informing other patrons that it was closed. I finally asked to be let in after eating. The food was excellent other from that. Had placed an order for two tacos and a Cluck Sandwich Combo ?. delighted in.“
“I get the Jumbo Jack w/ cheese combo, sub out the bun for sourdough, and upgrade the fries to Bacon/Cheddar Potato Wedges, it's way better than a Sourdough Jack!The upgrades are about 2.50 more, but when your paying 9.00 for a 4.99 two years ago burger, what's 2.50?Makes it way better!“
“Didn't spend much time in this restaurant but his staff was pretty awesome and very helpful I needed directions and so they were able to help as well offer some good food.Vegetarian options: I think they have a vegan burger right now I can't remember what the promotion was.“
“***Update, I’ve been going here for over a year and I’ve never had a problem before until now. My order was $20.73 gave the guy at the drive through $25 and only got $2 back in change and he didn’t give me my change at the cash register when I asked for it. he waited till he brought the food out to me in my car bc he had me pull up to the other side ? I’ve never seen him before he must be new, but I won’t be going back now. ?♀️“
“I’m at jack in the box at 3am being served by Andrea, and this has been the most pleasant experience I’ve ever had at any jack in the box anywhere. Those wanting to know what great customer service looks like, look to Andrea. 5 stars for Andrea.“
“Whoever the girl you guys have working this morning is exceptional I have never received such great service from jack in the box especially at 3am and the food is piping hot, phenomenal I usually don’t like you guys like that but she definitely changed my perspective of going through the jack in the box line at night and will be back“
“The new manager Erica was awesome today . I really hope some of the bad apples don’t run her off. Usually when I come to this location overnight. The employees are either under the influence or tell me the store is closed. Thank you for the exceptional experience tonight I’m grateful.“
“We came in today around lunch time the crew is amazing the service is beyond kind and friendly and clean. They made everything fresh and was so happy to see us. Welcome us and made us feel so welcome most definitely we will come back they the whole crew was amazing one employee named Carlos was super friendly served us with open arms and went out of his way to get us sauce and bring us food because I was in a car accident and trouble walking he brought us our food and was amazing. Thank you to the whole crew for going above and beyond for us. Thank you doesn’t even describe how we felt treated for everyone reading this the post is not made by a worker this is an honest customer review. AMAZING !!!!!“
“My recent stop at Jack in the Box was satisfying, especially with their cheeseburger on the menu. The cheeseburger was juicy and flavorful, with melted cheese oozing out from every bite. Despite its fast-food setting, the burger tasted surprisingly fresh and satisfying. The service was quick and efficient, making it a convenient spot for a tasty burger on the go. If you're craving a delicious cheeseburger, Jack in the Box is worth a visit.“
“They probably don't deserve 5 stars on merit, but when I ordered late via UberEats, they gave me free burgers and tons of condiments. Which, at 2 am, is perfect. So maybe the food isn't the best, what did I expect? The churros are always on point, though. 5 stars for the free extra burgers!!!Definitely will take the odds and order here again.“
“Food was very very good I know it sounds like im overreacting but it really was good I got the chicken strips with fries you already know. The chicken strips were probally the best I have had so far I dont think anything could compare to the crispy juicy tenders. I devoured them in an instant. Fries, decent needed more salt. I also got myself a dr.pepper that was very good. SERVICE: I understand, It was 12:30am but, taking over 30 minutes to serve us may be too long or not but the food was worth the wait. Not mad about the service or anything I understand it was late and they were tired. But overall Jack in the box is very good probally one of my favorites. I will be a regular customer.Vegetarian options: Fries, hashbrowns, potato wedges, and seasoned curly fries are vegan options.Kid-friendliness: Nice to everyone I guess.Parking: We didn't dine in or go inside we went throught the Drive thru and ordered there but there was plenty of parking there. So the parking was good at this time.Wheelchair accessibility: I don't know if they have wheelchair accessibility. They probally do.Dietary restrictions: The only item I know of is diet Dr.Pepper that is on Dietary Restrictions.“
“What is there to say that isn't already public knowledge regarding Jack and his food stuffs. Just about everything offered can hit the spot at one moment in the day or another. The breakfast sandwiches are indeed so delicious that they transcend the simplemor ing consumption and can be delectable at all hours. Same with the cold treats such as a Milkshake, these cold treats can really offset the hot taste of a hamburger on an afternoon snack run. And for those late night drive through aficionados out there, swinging through and grabbing you and your girl a burger and some tacos before you get home is always a good idea, wait, some Mini Churros too. Make sure to get her some of those with the food, too. Yeah.“