Philly's Best

$ • Cheesesteaks

1419 W Olive Ave, Burbank
(818) 840-8700


Take-Out/Delivery Options


Reviews for Philly's Best

Authentic sandwiches with THE WORSE customer service I’ve experienced in a long time. Asking EVERY customer if they would like to leave a tip. That’s for us as the consumer to decide. Rude service, almost unAmerican. You can tell the staff doesn’t want to be there. Quite a shame. Just happen to meet the owner, nice older gentleman said he was 85 years old. The staff treated him rudely also and then realized who he was and snapped-to. I’ll drive all the way to Boo’ full review

If I could give 0 stars I would. They are very unprofessional and rude. They were very quick to ask for a tip but messed up the entire order. When I corrected them and purchased the correct items they didn't want to refund me because they said they already had. When it was two orders total not one order and one return. Turns out my order was sitting on the counter for 30min. She then wanted to say "Oh no your order is here it's been ready" WILL NOT RETURN.

I've gotten food here 3 times now. It tastes great but this time I opened cause looked small. I mean I think they forgot the meat. I'll give 2 stars for the prior times and good taste but if I'm paying money for a steak sandwich I think there should be steak in there.

More Reviews(167)


Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 9PM
Saturday 11AM - 9PM
Sunday 11AM - 8PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.