“Forgot my facial covering here, staff member provided me one at no cost. My debit card chip was not making the right connection to their terminal so they copted me a bag of coffee. Staff is akwaysxwell versed in excellent cudtomer care. My favorite location.“
“Would give Ralph's 5 stars if someone in corporate would realize this was 2018 and not 1996 and there is such a thing as WiFi. Every major store has working Wi Fi for their customers except this Ralph's. They have it , except it doesn't work. Really hard to get coupons on line when there is no on line.“
“Staff was a lifesaver. My wife left her wedding ring in the bathroom on Monday. Someone found the ring and turned into the staff. We called the store and informed us they had it. We told them that we were out of town and would be back on Wednesday night. We arrived just in time and gave us the ring. We were so happy!!! Amazing thanks to the staff.“
“I bought a pound of a new, whole bean, single origin coffee but didn't like the flavor. They were nice enough to let me exchange it for a different roast bean. They didn't have to do that, being that it was simply a personal preference. I am impressed with the managers at this location.“
“My drink was made incorrectly, but they fix it right away! I forgot to mention that I wanted Oatmilk, but when I received my order, I looked at the order on the side of my cup, and I didn’t mention anything to do without milk, so I asked the barista is there any oat milk in here and they said, no, I replied, with I want an oat milk. I forgot to mention it. So the barista said no problem. We will fix it for you right now, and he made me a brand new one with oat milk! I appreciate them being so kind and forgiving to me.“
“This store is exceptional however, this store is over due for a renovation or remodel. These folks are super hard working and deserve more space on their side. Other than that I love this store ! I love the hardworking individuals who always provide exceptional high end service. It’s amazing to see how slammed and busy they get but still maintain composure. This store is very consistent I see they have many regulars who continue to stay loyal to this store. Thank you for your time and amazing service in which you provide.“
“Indio had a high of 115F the day I stopped by and this Starbucks location relieved me of my thirst and heat.+2 stars: I got my usual matcha green tea latte with soy and no ice. The friendly staff double checked (at the register) and triple checked (by the barista) to make sure that I wanted a cold matcha green tea latte without ice. The drink came out perfect and fast. The staff worked well with each other behind the counter. Many patrons came in to pick up their to go orders and leave.+1 star: The large seating area for this Starbucks location was well-lit. Many patrons came in to chat and have their coffee. There is outdoor seating, but it is just too hot, even at around 8am. The day I went, the outside temperature at 8am was easily in the 90s.+1 star: Two restrooms were clean, no pin codes needed. This was helpful especially after my two hours nonstop driving.+1 star: Fast wifi log in when I needed to work for just a short while. The air conditioning was on blast and that felt good when thw outside temperature was 90s and 100s. There were enough parking spots in the lot for indoor dining or online order pick up. There is also a drive through for those who don't wish to step out into the heat.Overall, I'd return to this Starbucks when I'm in the area again.“