Cold Stone Creamery

$ • Ice Cream, Frozen Yogurt, Custom Cakes

Hours:
43440 10th St W, Lancaster
(661) 726-4661

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Take-Out/Delivery Options

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Reviews for Cold Stone Creamery

I'm very disappointed in this location, LOOK ATMY PICTURES ,it's so dirty from the moment you walk up the front glass the floors but most important VERY DIRTY WERE THE ICE CREAM IS KEPT TO THE BAR WERE THE TOPPINGS ARE just look at the pictures the GLASS SO DIRTY . I WILL NOT BE EVER COMING BACK TO THIS LOCATION NOR WILL MY FAMILY OR FRIENDS. I usually don't ever write bad reviews, but this is unacceptable when your paying for a premium ice cream.

Used to love going here, everyone used to be extremely welcoming and friendly as they made our ice cream. Unfortunately this time it was not the case. Tyler, a shorter brown haired kid with a dog tag chain was extremely rude to customers. I understand things can get hectic but there is no reason at all to give attitude to anyone. Tattianna on the other hand was very sweet and kind. Don't think I'll be coming back here though.

Service was great, it was packed so i understand that three people running the front can only do so much, nonetheless the team there were efficient and very friendly and welcoming. The gentleman with the black LA fitted and gold cross chain was so friendly and gave off a great vibe that inclined me to make this account and leave a positive review. Please acknowledge him because he understands what customer service is while also being very friendly and efficient.

More Reviews(116)

Hours

Monday 11AM - 10PM
Tuesday 11AM - 10PM
Wednesday 11AM - 10PM
Thursday 11AM - 10PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 11AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.