El Pollo Loco

$ • Mexican, Fast Food, Chicken Shop

Hours:
3070 N San Fernando Rd, Los Angeles
(323) 256-1938

Take-Out/Delivery Options

Customers' Favorites

El Pollo Loco Reviews

1.9 (125)

This location has been the worse experience. They not even smile to the customer I was like 10 minutes standing in front of the cashier she not even notice me, what a poor customer service. Cashier names Irma R.

Black male was disrespectful to me after placing my order made me swipe my card twice was rude said you didn't pay for anything gave a black female free chicken and another black male free jalapenos he also yelled at me I don't know why a Latino business hires black people who have nothing to do with the Latino culture I need to speak to management and also address I'm an advocate for the community and this is my first time dining here I cancelled my order

The food was excellent as always. The entire staff looks genuinely happy, even dealing with rain. This restaurant is always clean and inviting. The restrooms outside is not very safe but overall the restaurant looks clean.

More Reviews(341)

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Hours

Monday 9:30AM - 11PM
Tuesday 9:30AM - 11PM
Wednesday 9:30AM - 11PM
Thursday 9:30AM - 11PM
Friday 9:30AM - 11PM
Saturday 9:30AM - 11PM
Sunday 10AM - 11PM
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