El Pollo Loco

$ • Mexican, Take Out, Chicken

Hours:
1695 Kendall Dr, San Bernardino
(909) 880-6337

Ratings

Take-Out/Delivery Options

Tips

Reviews for El Pollo Loco

The line for the drive-thru was 10 cars long so we decided to go in side. I was the sixth person in line. For 10 minutes the line never moved. It looked like they were understaffed but the cashier was very young and inexperienced. He never apologized to the customers for having to wait and didn't even acknowledge them. We finally gave up and walked out in disgust.

Our dinner last night was good, just not quiet up to the excellent standards to which I've become accustomed. The lettuce in my salad was wetter than I would like but still tasty and not wilted. All our special requests were made correctly (no cheese on my salad and no avocado on my son's burrito), and those are very important to us, so kudos to the kitchen staff.

If I added the pictures, the food would look good. However, the salsas were were bad and the chicken was not as good as other times I have been here. The dinner was closed, the note on the door said "due to some staffing issues". I had to order in drive through. When I was enjoying my guacamole with chips, I want it to make it even better by putting the red salsa with onions in it that almost looked as Pico de Gallo... The salsa was bad and messed up my guacamole... The chicken...read full review

More Reviews(130)

Hours

Monday 10AM - 11PM
Tuesday 10AM - 11PM
Wednesday 10AM - 11PM
Thursday 10AM - 11PM
Friday 10AM - 11PM
Saturday 10AM - 11PM
Sunday 10AM - 11PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.