Jimmy John's

$ • Fast Food, Sandwich Shops, Deli

2416 University Ave, Des Moines
(515) 271-5566


Take-Out/Delivery Options


Reviews for Jimmy John's

I went there this morning (08/22/2021). The personal on site where beyond rude. I felt belittled, extremely embarrassed; at the way I was handled. The staff rushed my order and threw my food at me like a football. They had just opened. Apparently They experienced a bad day before. This happened after I was called the N WORD. OBVIOUSLY this behavior WAS Racially Motivated. No I will never return to this poorly managed establishment. I'm surprised their still open. Please don't...read full review
My husband and I ordered a couple sandwiches with avocado on them. We are now both experiencing food poisoning symptoms. I called the store to let them know I think the avocado is bad. I wasn’t asking for anything free, just letting them know they might need to change the ingredients. The manager was rude immediately. He told me he had served many people that day with the avocado and he also ate it too and was fine. He told me that I should be looking somewhere else with our...read full review

I normally order on the app and it automatically does the transaction to my nearest jimmy johns. I called this location and the guy told me I needed to call the Merle Hay location. I was confused and said well I already ordered so am I getting money back? He repeatedly raised his tone of voice “ma’m you need to call Merle hay!” Instead of explaining like a professional he was rude and condescending.

More Reviews(61)


Monday 10:30AM - 7PM
Tuesday 10:30AM - 7PM
Wednesday 10:30AM - 7PM
Thursday 10:30AM - 7PM
Friday 10:30AM - 7PM
Saturday 10:30AM - 7PM
Sunday 10:30AM - 7PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.