Taco Bell in Chicago

“The food is always a top tier Taco Bell, but they sometimes mess up my order. However, the guy that works the night shift often with glasses (his voice might also be the drive thru automated message) is maybe the nicest and best customer service guy you could have. You should promote him to manager or give him a raise because he’s the only reason I like this one.“

“It's Taco Bell!! This location is pretty efficient and most times, not crowded. U can walk right in, order @ the kiosk, and get ur order in a minute or two. The staff is friendly enough. Food is typical Taco Bell food but it's bout as fresh as it can get. I'm not a fan of the dining area. It's so much space and it feels blah. Wood grains, purples... it's chill but it doesn't give fun.“

“Had a mixed experience at Taco Bell in the evening. My order took longer than expected, but the cashier handled it brilliantly by offering a coupon for free tacos and upgrading my drink size. This gesture turned my frustrating wait into a positive experience. Great customer service!”“

“So, I went to Long John silver which is also partners with Taco Bell over by the brickyard home Depot. I did a cabinet refacing at my cousin's house and I always stop in at long johns when I am in the area because I love there fish and hush puppies and we don't have them in Humboldt Park area where I live so I grab a 6 pack of fish and some hush puppies for a quick take home dinner for my son and myself. Can't go wrong, delicious food and reasonably priced. Next time you're out that way or by another one of their locations, stop in and try them out, you won't be disappointed.

Vegetarian options: Just let them know your liking.

Dietary restrictions: Just let the attendant know.

Parking: Lots .

Kid-friendliness: Kid menu, or plenty for the little ones on the regular menu .

Wheelchair accessibility: Yes, and handicap parking.“

“The Hispanic ladies here are so nice. They always get the order right too. Had a bit of a wait but seeing the rude customers they deal with, I felt bad for them. Good location overall.

Also no a/c? Corporate needs to address this asap for their workers.“

““My brother and I recently rediscovered Taco Bell after years away, and our big backs have already been there three times! We're thoroughly enjoying it, and honestly, everything about this place is great. However, we've encountered one issue when customizing our orders online. We always opt for the "Build Your Own Cravings Box," but somehow, our personalized choices get mixed up. We've received each other's food, despite clear labeling on the box. It's confusing and frustrating. Hopefully, Taco Bell will address this issue. Otherwise, we're thrilled to be back and enjoying Taco Bell again!"“

“I’ve only used the drive-thru, and I mostly order through the app.
I have never had an incorrect order.
I get my food quickly, and it’s as good as any Taco Bell location.
The staff has always been courteous to me.“

“I like Taco Bell but they don’t give enough meat but it’s soy bean meat so I don’t eat it that much you paying for lettuce and 4 strings of cheese but when I ask my family about Taco Bell no one wants it only me I rock with they sales no sales no me now over priced for nothing you can’t see the meat😂just an honest opinion…

Parking: Enough parking just not enough meat…“

“When I walked in there was no one at the register to take my order. I waited maybe 5-10 min. For some one to pop up from the back, and say if your placing an order you have to use the kiosk 🙄 when I went through the kiosk I proceeded to place my order when I got to the checkout it was asking for my card. 😩 I turned to the lady and said what if I'm paying cash?🤔 She said you got to use the kiosk they were taking these registers anyway and walked off. So I proceeded to jump in my car went through the drive thru and placed my order. She was shocked to see it was me, Now you done took my order made my order and took the cash.🤷 My food was good tho.“

“They USUALLY get our order right & they're a lot better than other nearby locations.It's not their fault when they run out of mt dew baja blast zero sugar, cause of current supply chain issues, so won't knock them for that.Knocked one star for forgetting items a few times, recently.“

“I bought the $7 lux box. It came with a burrito, beef chalupa,chips and cheese, a double stacked taco and a large drink. I was being a tad greedy but I had to order a supreme doritos locos taco. I got to have it! Everything was delicious, the chips were a little salty but still good. Great value for how much food you get plus a large drink. Will definitely satisfy your hunger.“

“I really enjoy coming to this Taco Bell because the customer service is on point. I normally go between the hours of 10p& 12:30a. The guy that normally takes my order is Pierre. (Sorry if I spelt it wrong) but he’s very nice, very enthusiastic, and normally when I order, I always mess up someone’s order or say it wrong and he’ll correct me in a good manner and it just feels welcoming. I appreciate people who go above and beyond to make a customer happy, even if it’s at night it’s appreciated that he can still make someone’s day. Bravò“

“I wanted to make a quick order. I was the only one there. I was told to go to the kiosk. Which was very inconvenient as I was hungry and as you know the brain doesn't function as well when you're hungry. And my brain was in fast mode since I was in a fast food establishment. So I was forced to slow down and use my mobile app to order instead. It was difficult but I'm still grateful I was able to humble myself and make it through“

“Homeless people hanging out front... Good affordable food though. But when I asked one of the cashiers for help instead of her saying let her ask someone who can possibly help me she flat out said I have no idea and I thought that was not a good idea.“

“Visited this Taco Bell on 7/12/24 at approx 8:47pm. Writing the time and date because I don’t remember the name of the employee at the drive thru window.

The service was impeccable and I’d like her to know that she’s appreciated!

I’ve never reviewed a Taco Bell before, but I was beyond impressed. Very good food, served correctly without mistakes, and very friendly cashier. 5 stars, thank you Miss!“

“Taco Bell’s Chalupa Supreme with Fire Sauce is unbeatable! The crispy, pillowy chalupa shell filled with seasoned beef, fresh lettuce, tomatoes, and creamy sour cream hits all the right spots. Adding the Fire Sauce takes it to a whole new level—it’s spicy, bold, and absolutely delicious. The sauce brings just the right amount of heat without overpowering the flavors, making every bite an exciting mix of crunch, spice, and savory goodness. Definitely “fire” in the best way possible! ???“

“please pay your workers more. its really telling of poor management and bad conditions when service workers hate their jobs, working in an area they probably can’t even afford to live in. give them benefits too because they deserve quality of life thanks“

“As a Lakeview resident, this location can deliver within 20 min. Also, breakfast taco bell is low-key underrated.Again, its taco bell so temper expectations. But, hooray for warm, reliable, fast, predictable food to your doorstep. Thanks for always adding the salsa.“

“I was here late night on 10/26/24. The order took a long time, but I have to give a ton of credit to the team working. Despite a gaggle of delivery drivers standing over them pointing at their phones, the team had their heads down putting out orders. They stayed patient while the customers did not and continued to make and serve orders placed prior to closing long after closing. And the food tasted like Taco Bell, just like I hoped.“

“Awesome workers!! They are always busy but they always have a positive attitude. A few times I had to wait a few minutes for my order, I don’t mind because they are only humans and they work with a sense of urgency, I know I couldn’t work any faster myself. Looks easy but it’s not!!!! Thank you for making my food and being so kind.

Vegetarian options: Any items can be modified and substituted any protein for black beans, refried beans or potatoes.

Dietary restrictions: They offer vegetarian options.

Kid-friendliness: High chairs available.

Wheelchair accessibility: Wheel cheers access right in front of the main entrance.“

“I eat a lot of Taco Bell. . . Let’s start with that. Today I decided to grab lunch here, first time at this location. Although admittedly the drive through line took a little longer than normal, the quality of the food I got from here, in Taco Bell standards, the best I’ve ever had. All the food had great portions. The temp was perfect. Specifically the Cinnabon delights I got. Normally, Taco Bell has old nasty ones. These were fresh and phenomenal. Just a great experience all around.“

“No one gives these people the credit they deserve here. Open late night, serving everyone the nectar of the gods, the essence of ljfe; thine Baja Blast. These people are heroes. Not everyone can stomach this daunting responsibility. The crispier the chalupa the better, and they get that here. They understand. That attention to detail. Gerald, my newest addition to my avian entourage, requires the signature fire sauce to live, and then we come in, they give him bottomless fire sauce on the house. Who does this? Heroes do this.“

“I don’t understand the harsh ratings in this place. From my experience these workers are the most nicest and efficient Taco Bell in the Chicago area. The pricing is cheaper than most Taco Bell’s around here. The food is always amazing when I order it. I have never had one bad experience with this place. It’s clean, fast, and respectful. Overall, a good place to order from.“

“I was at Taco Bell very early in the morning of Saturday, January 4, 2025 and there was a group of gentlemen working. I am writing this review because they were the kindest most hard-working young men that I’ve ever encountered at a fast food restaurant. I asked them how New Year’s Eve was and I know that they were so busy and they still had such remarkable And poignant things to say about their experience working so late on New Year’s Eve. They expressed it was hard, but they worked through it. I would be remiss to not express their kindness, maturity, and dedication to being such wonderful employees of Taco Bell. Working in fast food is not easy and patient people are hard to find. Tonight is something I will never forget“

“Was having a rough night and went to jewel to get food. Went back to my apartment and their chicken sandwich was literally rock solid. Then I went back to get a refund and then got taco bell. I got back to my apartment and my order was messed up. I go back to taco bell a bit upset but the manager on shift(didn’t catch his name) and one of the nice ladies working remade my food for me. He could tell I was upset and offered if I would like anything else. Super nice and understanding workers. He really seemed to care 😊“

“No issues with food or seating. A small fight broke out between two people (not sure you could call them customers) at this Taco Bell and none of the staff batted an eye. Must be normal for this Taco Bell? Made the dining process slightly uncomfortable.“

“Ok so I've never set foot in this store lol BUT I order delivery from here all the time bc no matter how annoying & extra my food mods are they always do it exactly how I want it and give us lots of napkins! No matter how late it is they are always always always on point. For delivery anyway ?“

“Their night staff the night of May 25th were awesome and professional! All the food tasted great and was well put together, and they handled an extremely large crowd very well! Everyone was nice and I enjoyed my food, I don't go to Taco Bell often, but that was definitely my best experience there!“

“I haven’t been to a Taco Bell in ages. I had a little sticker shock when I was told it was $14 for 3 soft tacos and a drink. These are Chipotle prices for lower quality of food. That said, I am giving this location 5 stars because of the cashier Valencia. Such a sweet, nice girl both in the drive thru and at the window. Give her a raise!“

“They've always gotten my admittedly complicated orders correct and are always pleasant. However, I tried to redeem a gift card at this location and found they do not have a scanner. Also, they do not pick up the phone.

Vegetarian options: Can get beans in place of any meat“

“PROS: Two Hispanic ladies in the kitchen doing a knock out job, best Taco Bell I've had in awhile.
CONS: They seemed to have ripped most of the seating out, a homeless lady was yelling about being drunk and needing a Mexican Pizza a
Regardless I would definitely go again.“

“Look, in a busy night it did in fact take 40 minutes to get my order, but that meal was literally the best taco bell I've had in my life. Every employee was busting their butt to craft the perfect meal. My nacho fries were hot and crispy, my chalupas meat to veggie ratio was perfect. I could not ask for more. Please give everyone a raise.“

“This Taco ? Bell is good. Wish that the environment is better. People who go there don't eat in. They will carry out often. The customer service is good, but l use the kiosk often. It seems to speed things up. I usually order the tacos and burritos. Their fries are good. Get 'em hot!!! I like this location - you will too.“

“Listen. I've never been to this taco bell as a sober person. But they have the patience and tolerance of a saint. Is it a long wait sometimes? Yeah. Do the doordashers get their order before you? Absolutely. But their staff works hardThey're going to listen and try to get your order to the right person. Working with drunk people and doordashers is literally the worst and they do it as well as possible. Their staff is the backbone of the franchise and I respect their work.“

“Let me tell you something every Taco Bell I go to never puts enough meat in the tacos the tacos are cold or they're soggy and it's always disappointing I went to this Taco Bell at maybe 12:00 at night and it was the best Taco Bell I ever had it was hot it was fresh there is meat in the tacos me and my girlfriend were satisfied to the top we will come back to this place even though we live in Joliet I will always come here when I'm in Chicago“

“Listen, I’ve been going here for a while. This location very consistently very good. Better than other locations. Don’t look at the rating.And yes, it is slow. But it’s slow late on weekend nights when there’s like 30 orders in a queue. If you go outside of those times, it’s not gonna be that long. Completely worth it“