“I recommend Starbucks hire people who can read or they need to properly train their employees. My order is wrong more than it’s right and I order the same drink every time! The label clearly shows my order. I got ONLY tea and filled with ice. Yesterday my husband ordered a coffee with 1 cream and OVER HALF THE DRINK WAS CREAM. Do better!“
“I love the people who own and manage this store. The woman who owns this Dunkin is hilarious she makes me laugh and smile every time I go to this store. She has younger employees that work there and even they have the greatest attitude and are just as much fun as the owner. I always order lattes and they make them perfect every time. I go to at least four different dunkins a day because i travel throughout illinois every day for work and this Dunkin is the best. A lot of dunkins like to be lazy and mix reg coffee into the latta because they are in a hurry or don't care but this dunkin. What you order is what you're going to get at great quality“
“The customer service here is stellar! Today, while running late to work, I stopped at a different Dunkin but realized after I had pulled away that they had messed up my order. I desperately called the next closest location, which happened to be this one. An absolute angel named Abbrielle (I’m guessing on the spelling) heard my story, and promptly encouraged me to swing by their drive thru, saying she would fix the other Dunkin’s mistake free of charge. I was blown away by her kindness and lack of hesitation. upon fixing my drink she sent me off with sweet encouragements and love. She single handedly turned my day around. we need more people like her in the world. GET THAT GIRL A RAISE ❤️“
“While I've had this place plenty of times before, this was unfortunately not my greatest experience this time around. I ordered ahead, got there on time, and still was waiting for my food, and while I'm not sure if they had a ton of orders, the restaurant only had a couple customers waiting for orders. So I was already a little upset about the wait time, but once I got home, only 6 mins away, I noticed my sandwiches were not fresh off the griddle hot. They were just warm, which was weird seeing I was waiting for what seemed to be fresh sandwiches. While it's damn near impossible to park, I think I'll just take my chances and order in the store from now on.Parking: There's very limited parking, as there's a bus stop in front of the building that takes up a lot of space. And there's a limited fee space across the street from it.Kid-friendliness: They have an extensive menu where you could choose something for kids.Wheelchair accessibility: No automatic doors, and there's stairs, and I don't recall an elevator.“
“My family accidentally spent 5 hours here! Played a few board games, bought some yummy toast a few drinks, & had a blast!Vegetarian options: No problem finding vegetarian options.Kid-friendliness: A great place to take your kids on a cold day“
“I have been grabbing my morning coffee here for a few weeks now as I am trying to support my local small businesses! These girls are so kind and super quick, and have my order memorized now lol. High quality coffee and a variety of pastries! I’m always in and out - super quick! I’m hooked! No more Starbucks for the pup and I ?“
“I came for an event hosted with Plainfield Library. Cute layout of pictures of Chicagoland concert venues. One side is the bar/Cafe while the other is the records and merchandise. Plenty of parking as it's located in a strip mall. One bathroom inside. They carry local craft beers. Fun coffee drinks too, but since I came in the evening, I didn't try any of those. Cute spot!“
“Did the 3 day cleanse. I was a little nervous before I started. Most cleanse tend to put you in the bathroom all day or are really harsh and taste terrible. This cleanse was the complete opposite. Easy on my stomach, everything tasted great (detox shot was strong but it was a small dose so it wasn't a problem) and I had the best sleep during those 3 days. I did the cleanse to reset my body. I had gotten into some bad eating habits that I needed to detox. I loved some of the juices so much that I'm ordering them for myself and my family to incorporate into our day. Definitely try these juices!“
“Customer service was great! I went into the store and placed a mobile order at a different location and they made the coffee for me to replace the coffee so I didn’t have to drive to the other location. Made my day and it was greatly appreciated! Will return to this location.“
“One of the best customer experiences that I have had a Starbucks! The barista, I wish I knew her name, was very friendly and engaging. She had a great recommendation for me, since I was using my free stars. They were super busy, but none of the staff let that affect their mood or the experiences of the customers.“