Einstein Bros. Bagels

$ • Bagels, Breakfast, Brunch, Lunch

Hours:
8600 College Blvd, Overland Park
(913) 338-2084

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Take-Out/Delivery Options

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Reviews for Einstein Bros Bagels

I haven't been here in a while but working close by so thought I would go for lunch. When I walked in I was surprised they had removed all seats for dining due to Covid. So I thought, "no problem" I'll just get it to go." There was one guy and a woman behind the counter and no one else there at 11:45am on a Friday. No greeting, no looking up from the person behind the counter. I honestly wasn't sure if I could order in there or was supposed to call it in. So I asked him if am...read full review

Food is good but I think the customer service needs a little improvement. Lately they get upset if you go thru the drivethru for online orders but there are times when they have told us not to go inside of the store for online orders. It gets me mad because you never know what they want you to do. It gets to the point that I don’t want to go to this store because of this.

Had a mix-up on a drive-through pickup order. When I called about it, they:- had identified the mix-up- knew who I was before I finished describing the issue- had my name and correct order on hand- offered to make it right ASAP- followed through and got me exactly what I orderedHiccups happen. What stands out is how someone deals with them. These folks have solid customer service focus and seemed genuinely happy to have had the opportunity to fix the error.

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Hours

Monday 6AM - 2PM
Tuesday 6AM - 2PM
Wednesday 6AM - 2PM
Thursday 6AM - 2PM
Friday 6AM - 2PM
Saturday 6AM - 2PM
Sunday 6AM - 2PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.