Dunkin'
$ • Coffee Shops, Donuts
Hours:
16 Tremont St, Boston
(617) 523-1279
Dunkin' Donuts Reviews
DO NOT GO HERE. worst customer service ever!!! there one was guy working up front while on the phone and another lady in the back cleaning. I repeated my order a few times, and he STILL messed it up. I waited for 30 minutes for my 2 coffee, 2 food order. I was waiting and waiting and he asked why I was waiting and I told him that he only gave me 2 out of the 4 items I ordered. He then proceeded to call me a liar and looked through all of his receipts to find out that I was right...read full review
Went here to get a drink. The cashier was having trouble punching in the order. Served me the wrong drink and when I informed them, the same individual said that’s what I ordered when clearly she made a mistake. Her and the owner or manager both wanted to charge me for the correct drink. Not only that but they were extremely rude about it. I’ve always like dunkin until now. Starbucks would NEVER EVER EVER do that. Horrible customer service never again.
Ratings
Hours
| Monday | 6AM - 5PM |
| Tuesday | 6AM - 5PM |
| Wednesday | 6AM - 5PM |
| Thursday | 6AM - 5PM |
| Friday | 6AM - 5PM |
| Saturday | 7AM - 2PM |
| Sunday | Closed |
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I came to this coffee store simply to get a coffee waiting on a jury verdict for my son's murder trial. I asked the address to a black male claiming to be the manager and he yelled at me ... he literally yelled at me saying I already gave you the address the other people who worked there appeared to be frightened to say anything. that is so odd to me(. I politely asked him to please repeat the address, because there's government station and Tremont.. )I didn't send my order to...read full review