Customers` Favorites
Customers` Favorites
“Today on our way to run an errand at Walgreens next McDonald's. I called Charlotte's to place a carryout order. A man answered the phone and I placed my order and left my name. I was told food would be ready in 15 to 20 minutes. I arrived at Charlotte's right on time to get food. I dropped my mother off to run in as I doubled parked. She came out of the restaurant quickly and said that Charlotte's had no record of our order. The woman in charge behind the counter went further to tell us we had never placed an order and had lied about it. Mistakes happen, but people should not be treated this way. You have lost me as a future customer and I will be telling everyone I know this story.“
“Dear Mr. Anonymous, who "escorted" me out the door last night after demanding that I move my truck. I am 77, have two bad legs and knees (5 operations with metal inserts), had never been there before, and saw a car parked next to the building. I parked there, too. There were NO signs indicating the space as a no parking area. Put up a sign so old guys like me will know. I had to drive out to 522 to access Mercer Street, which you have now cut off as "private property". How can that be, when it was an open, two-way street I used for years before you fenced it off? I don't have a cell phone or facebook or any of that other crap that "everyone else" has that magically puts someone in the know: "You're the only one". You may have the best burgers in town - as I have been told - but I'll never know. I'll NEVER return, and hope we never cross paths again. Have a nice day.“
“This is a gem in little ole Berkeley Springs WV. I truly enjoyed our food (although $6 was a little much for a hot dog). I loved that most of their ingredients were locally sourced and their ice cream was astounding!!! Will definitely be back!!!“
Customers` Favorites
“This is for the beer only. In another life I used to go through Berkeley Springs once a week for several years and I was always enamored with the town and those Roman baths there. I was going through there for work and the guy rode with would never stop. I bet if this had been there back then he would have stopped. So I was at a store and they had this beer and because of the name of it and the location of it and what was on the can I bought it. I don't think I've ever paid this much for a six pack of beer but it was at the top of a mountain and the beer was very very very very good. I usually drink the dark beers and I really like this one.“
Customers` Favorites
“Visiting the area. My daughter and I ate and shopped here 3 out of the 10 days we were there. Food, service, people and atmosphere were top notch. 5 out of 5 stars. Can't wait to visit again next spring.Parking: Several nearby lots. If you use meters the limit is 2 hours or 4 quarters. Most shops will give you quarters for a dollar.“
“All of the above! Wonderful place!“
Customers` Favorites
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“Great food Best burgers around and love the outdoor deck“