Dunkin'

Name: Dunkin'
Address: 411 Merrimon Ave, Asheville, North Carolina, 28804, US
Telephone: (828) 251-8224
Price range: $
Rating: 2.9

$ • Coffee Shops, Donuts

Hours:
411 Merrimon Ave, Asheville
(828) 251-8224

Menu Order Online

About Dunkin' Donuts

Dunkin' is a beloved establishment that offers a warm and welcoming atmosphere for its customers. The employees at this location are praised for their exceptional customer service, with many reviewers highlighting the friendly and kind demeanor of the staff. However, the reviews also mention some inconsistencies, with one customer expressing frustration over the prioritization of online orders over in-person customers.

The afternoon shift staff, particularly Jayden and others, are singled out for their amazing service and the positive experience they provide. Conversely, a rude and unpleasant morning shift employee, described as an "awful rude old red head lady," has been a source of frustration for some customers, with one reviewer mentioning her forgetfulness and snappish attitude.

Despite this, the overall sentiment towards Dunkin' is overwhelmingly positive, with one reviewer describing the location as "PERFECTION!" and praising the manager, Louie, for his exceptional problem-solving skills and genuine hospitality. The reviewer, who was in need of a specific energy drink, was deeply impressed by Louie's ability to find a solution and provide excellent service with a smile.

In summary, Dunkin' offers a mixed experience, with the majority of the staff providing outstanding customer service, but with a few notable exceptions. The reviews highlight the importance of consistency and the impact that individual employees can have on a customer's overall experience.