Five Guys
$ • Burgers, Fast Food
Hours:
2304 Matthews Township Pkwy, Matthews
(980) 208-1576
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The portion size of fries is a fraction of what I used to receive. Three out of the last four visits my order was filled incorrectly. The employees don’t seem to care if the orders are filled properly or not, and get it wrong even when you remind them of the special instructions. Tables are dirty, and staff unprofessional. Three strikes and you’re out. I will not return.
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Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
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Five Guys is a restaurant known for its fresh and hot burgers and fries. The prices can be on the higher side, with a meal for three costing around $41.50. The service quality can vary; some visits experience long wait times, as one customer noted waiting almost 30 minutes while orders were called out of turn. This has led to comments about the need for the staff to have a better sense of urgency. However, there are also reports of friendly and attentive employees who seem to enjoy their work. Many customers find the food acceptable, with a couple of burgers and a fry often being the usual order. Despite this, some have faced issues, such as receiving cold fries after waiting for their orders. Overall, Five Guys remains a popular burger option, even with some service and food temperature complaints.