Panera Bread

$$ •

15 Bloomfield Ave, Montclair
(973) 233-1703


Take-Out/Delivery Options


Reviews for Panera Bread

I am highly disappointed with the customer service our office has received. We are a local podiatry office that frequently orders from Panera for lunch. On multiple occasions they have forgotten part of our order and we always have an extremely hard time trying to reach them. Today, they forgot one of our doctors meals and luckily, I was able to get through via phone. I spoke to "Manager" Brianna who was completely unsympathetic and rude. Offering no solution except to pick full review

Unfortunately I live close to this location. So there is no choice but to order from here when I'm working from home and have very little time to eat. Delivery is always late. Wrong order. When I pick up I show up at least 20 minutes after the indicated time, last week 2 times STILL not ready. Today I'm in meetings all day and order a Greek salad and there is no cheese after paying for extra. A waste.

Things have changed with this company .Emailed customer service to address problems within store . Very generic message I got back like ok here it is type of response. Never addressed the second issue I had and I received no apology. Used this place as a WiFi spot and nice lunch but I will be going back to the library from now on

More Reviews(188)


Monday 6AM - 10PM
Tuesday 6AM - 10PM
Wednesday 6AM - 10PM
Thursday 6AM - 10PM
Friday 7AM - 10PM
Saturday 7AM - 10PM
Sunday 7AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.