Menchie's Frozen Yogurt
$ • Ice Cream, Gluten-Free
Hours:
6001 Winter Haven Rd NW, Albuquerque
(505) 899-2299
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We used to love coming as a family to get Yogurt here- The last few years the service has gone extremely down hill!! 2 years ago brought my whole family (About 25) for dessert after my sons birthday lunch and after spending some serious money was treated so rudely & disrespectful - We said we would never be back! Fast-forward 2 years & last night we took my daughter & 4 friends because they were “open late” & Just to sum up our experience - AWFUL service AGAIN, I will leave...read full review
Great for children and adult
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Love menchies! Just wish you would switch out the original tart once in a while. Not my favorite
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
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Menchie's Frozen Yogurt offers a variety of flavors, including traditional tart and cake batter, which are usually very good. The shop has plenty of inside and outside seating, making it convenient for families and groups. Customers can enjoy a wide selection of fresh toppings, fruits, and nuts, in addition to candies. The food is generally good, with some enjoying the smooth texture of the frozen yogurt, which is similar to ice cream. There are often good deals on pints, and the yogurt is considered tasty by many.
Some staff members, like Jasmine, provide exceptional customer service, engaging with customers and going above and beyond to make their experience special. For example, Jasmine helped a young customer with toppings, gave a balloon, and provided a fun kiwi mask from the kids area, making the visit memorable. Many visitors appreciate this friendly attitude, which enhances their experience.
However, the prices can be steep, making it hard for large families to visit frequently. The topping selection has decreased over time, and some customers have noticed a decline in cleanliness and friendliness at times. Additionally, the self-serve model sometimes feels unusual, especially with requests for tips, which some see as relying on gratuity to pay employees, similar to self checkout situations. Despite these issues, Menchie's remains a popular spot for frozen yogurt lovers, and many plan to return for the variety, quality, and friendly service when available.