“There are definitely some issues with this place. The coffee is made wrong, or is such poor quality it should not be given to a customer, quite often. At this particular location, however, the problem is NOT the workers. Just look at the parking lot, it looks like a stagecoach trail!! It's littered with potholes in the summer and if it gets plowed in the winter it's a quick run through at best. If there is any lack in customer appreciation I highly doubt they appreciate their workers!!“
“Incredibly kind staff! Ryan went out of his way to help us and make sure my first Dunkin experience was the kind that assures repeat business. The food and coffee speak for itself but staff like Ryan is what turns a good experience in to one worth going out of your way to return for“
“Honestly, I love the service here. Unfortunately the reviews I see on here doesn't do justice because the employees work really hard to keep their customers happy. I love how friendly and nice the workers are. Thank you for your service guys. I have seen many customers take advantage of their kindness and being nasty to the employees. Please remember that we are all human and we all make mistakes. These are Dunkin employees not your servant. Periodt“
“Quick service even when there's a line. My favorite donuts are the Bavarian Toasted Coconut cream filled, peanut cream filled, chocolate with cream cheese and cookies on top and the Angel Cream filled powdered donut. Not only are they HUGE, they taste amazing!“
“For what they are, they are one of the best! Fresh made, not your typical Tim Hortons. GIANT. Quality ingredients for sure. Fat Tuesday favorite. A tad more expensive than the franchises but in this case yiu definitely get what you pay for.“
“The place is actually fantastic, they have some really creative food that's mostly all sourced locally and fresh.. the employees are really friendly and down to earth and certainly don't rush you or act like you're bothering them.. everything I ordered was delicious. I'll definitely be returning.. if you've gone by this place and weren't sure if you'd like it you should give it a try I'm pretty sure that you'll find it's worth it.. just be aware that on the weekends it gets really busy.... I guess I was the last to know about this place ?“
“I just wanna thank the owner/Manager.. (i’m sorry I forgot your name?) Especially the baker, who baked my daughters frog Birthday cake!!!! Loved it!!!!?? She turned 23, but she was like a kid in a candy store????? Veryyy moist and not to sweet!!! absolutely !!! highly recommend this place for any occasion… absolutely?♥️?♥️ delicious.. definitely will be coming back next year♥️? thank you so much again girls??????“
“I think this may be my favorite dinner I've ever visited in Buffalo. We arrived around 2:15 pm, and they close at 3 pm, so clearly they aim more for the breakfast to lunch crowd, because the place was empty except us. They offer little donut bits as appetizers, which was a new one on me. Good stuff, too. Apparently all their food is made on premises, including the donuts. The staff (owners I think?) were super friendly & accommodating. The space is comfortable without being run-down, nice without being stuffy. There's also a covered outdoor area, but it was too muggy out today so we stayed inside where it was cooler. The music was just classic rock, and was very background, to the extent that it doesn't impede a conversation, so basically perfect. Mum got the tuna melt, was very satisfied, and I had the veggie skillet with pepper jack, which was tremendous. When asked what kind of cheese, there were 6 options (cheddar, provolone, and so on), so I said "surprise me" because they all sounded good. She narrowed it down: "white, orange, or weird," so I said, naturally, "weird." Which is how I got the excellent pepper jack (which she picked instead of feta, the other weird option). It was also noted that they're very open to mixing up menu items, and that they try to make the specials relevant to area events, like the Italian sausage being available during the recent Italian festival. Also great, the prices were *so* reasonable: the bill only came to $25 & some change, which means $30 for the two of us, which is a really good price for how good everything was, & the charming atmosphere. The location is a little out of my usual range, but I'll definitely have to make special effort to hit them up again in the future. Love it!“
“This is a better late than never review, Dingens St. Location We served Donut Kraze donuts to around 180 wedding guests for dessert- this was instead of wedding cake (that nobody ever eats.) They were absolutely delicious and super inexpensive; we bought small boxes so guests could take them home, and some people took several boxes to-go! Everyone who tried one was very impressed. In fact, this business was all around really impressive; the selection was fantastic, the donuts were fresh the day of the wedding, and even boxed up they looked absolutely wonderful. Most of all, the customer service from this business was just fantastic. They returned every call, there was always someone available by phone or in person to answer questions, and they even introduced us to the employee who was working on our order. I'd recommend them to anyone looking for donuts for a special event.“
“I have been to a few different locations of Dunkin' in Buffalo NY and this one is by far one of the nicest. It's very clean, well kept by staff and up to date. The service was great we got our breakfast fast.The restrooms were very clean and the staff was very friendly.Located across the street from the university. Very nice area in terms of parks and scenery.“