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“I had a great experience at Dunkin’ Donuts! The service was quick and friendly, and my order was made exactly how I like it. The coffee was fresh, smooth, and perfectly balanced—not too strong, just right for an everyday pick-me-up. The donuts were soft, fresh, and full of flavor, especially the classic glazed.
I also love how convenient and affordable everything is, making it an easy go-to spot for busy mornings. The staff kept things moving efficiently while still being polite and welcoming. Overall, a reliable place for good coffee, tasty treats, and fast service. Definitely recommend! ☕🍩“
“The people are great and hard working. It’s a very busy area and they do their best to manage everyone, to provide the best service. I always go there to get my iced caramel latte and I’m always greeted. Everyone’s friendly, and I would say people who have negative views really have to understand the perspectives of those providing the service to the community. Other than that, I’ll continue to come here!“
“This is the best Dunkin’ Donuts ever ever ever. They always hook it up. They even told me to download the Dunkin app which I never had before. Apparently not all Dunkin’ Donuts use the reward system, but this one definitely does. Thank you! You are appreciated!“
“absolutely best dunkin i’ve been to. i love dunkin because of their impeccable customer service. the employees here are soo kind and so sociable and make the atmosphere really nice and inviting. they really put a lot of effort in and make everyone feel better! i love this place sm! please support because they are the best! drinks and food are amazing.“
“I’ve been going to this Dunkin seems like forever, staff are great, especially 2 that know how I like my coffee, and I do not have to repeat myself,.
The 2 outstanding staff are Tohura and Tuly, excellent workers I see them everyday, always pleasant.
Lastly, they have my favorite radio station on which is K-Love FM 95.5
I would recommend this location to anyone.“
“Obviously just judging them on the quality as a Dunkin, they’re doing ok but still finding their footing. Maybe it’s just me, but the coffee tastes fresher at the other UWS Dunkin locations — and the employees here seem perpetually lost. But they’re improving over time so I think they’ll be a great location in the end.“
“I’ve been coming here for 2 years multiple times a week and every single time I come it’s always very clean, they always have what I want in stock, and everything always comes out very quickly. The service is always great and when I do mobile order my order is always ready by the time I get to the store.
Dietary restrictions: Option for different milks and if you want caffeinated or decaffeinated coffee“
“Walked in to get a donut and was pleased to get a very friendly vibe by Mr. Sadman. Super chill service. Will definitely stop by more often. I honestly don't know what the other reviews are talking about when they say "rude staff". They must have gone away or something. 1000/10“
“Yesenia also known as Yessi is amazing! She’s always so friendly and welcoming, and she makes the best coffee every time. She really brightens my mornings with her kindness and great service. The rest of the staff are also fantastic fast, helpful, and always polite. This Dunkin’ has one of the best teams around!”“
“This Dunkin has always been my favorite spot on the Lower East Side. They are like family, they are very respectful, kind and wonderful hard workers. They always address me with good Morning, call me by my first name when my order is ready and most of all they have wonderful customer service. This is the best spot it's always clean, but best of all their coffee is awesome!“
“E 57 2nd Ave Thank you Mr Ramos for being a gentleman and kind service well prepare coffee for me and my daughter and I’ll recommend other to come to this restaurant and not to mention having a funny cussin off yours but really appreciate your help and time“
“The workers are so friendly and provide excellent service especially Adil and Anamul. They’re so nice and really care about what customers want. Atmosphere is clean and spacious. They have a big selection of icecream, donuts, and drinks. They’re quick with your order and provide great quality.“
“When I moved to America, I felt excited but also nervous. Everything was new and different. One evening, I saw a Dunkin’ Donuts shop. The bright sign and warm lights invited me in.
Inside, the smell of fresh coffee and sweet donuts made me feel at home. I ordered a classic glazed donut and a hot coffee. The first bite was soft and sweet, and the coffee was rich and warm. In that moment, I felt happy and comforted.
Dunkin’ Donuts became a special place for me. It was where I found comfort during my early days in a new country.“
“☕ My Visit to Dunkin’ near Times Square, New York City
During my visit to Times Square, I stopped by a nearby Dunkin’ for a quick coffee break — and it was the perfect pick-me-up amid all the city’s excitement! The location is convenient, just steps away from the main square, making it easy to grab a coffee or snack while exploring.
The staff were friendly and quick, even with the constant rush of customers. My iced coffee was perfectly brewed, and the Boston cream donut was fresh and delicious. The store was clean, bright, and had limited but cozy seating — great for a short rest before heading back into the crowd.
📍 Tips for Visitors:
• Ideal spot for a quick breakfast or coffee on the go.
• Expect it to be busy, especially in the mornings.
• Try their seasonal flavors — they always have something new!
Overall, this Dunkin’ near Times Square is a reliable, affordable, and satisfying stop for coffee lovers visiting New York. ☕🍩“
“Love the atmosphere at the Dunkin on 172 Water st. The workers are kind and very attentive with customers orders. You smile at them and they smile at you and I appreciate that. A smile goes a long way. I love this Dunkin and I'm happy to have them by my office space.“
“This is my favorite location to go to. Its literally down the block from me and Uddin(the guy) and the other short lady that works there are always so nice and ALWAYS make my coffee on point. Whether hot or cold coffee it's always right“
“This is my go-to Dunkin near work, and I always have a great experience. Medhat always remembers me and my name, which is really nice. My order is always exactly how I want it, which if you know Dunkin, is not always the case at every single location. Thank you guys for the consistency!!! Big fan :)“
“Basic, small Dunkin shop. What made this a good visit was the staff member sweeping, the staff member who asked whether I needed to order or had a mobile order. Two minutes later, I had a piping hot chai latte. I was greeted by both staff members and my beverage was tasty.“
“Dunkin's outpost at 231st Street, just west of Broadway in The Bronx has an outstanding staff of South Asian servers - very much customer service oriented and caring of people who enter their store - even if they're coming in just to get out of the cold.“
“Shakil, Nazifa, Nargis are the nicest people i have seen. Always smiles and greets with genuine enthusiasm to serve. They are super friendly and Always try to go the extra mile for each client to make it a great experience for them. They really deserve a shoutout not only how i felt but also how they treat everyone who walks in that location.
This is the best dunkin donut team in the Area. Hands down“
“Really great experience at this Dunkin. The staff was friendly and worked fast even when it was busy. My coffee tasted fresh and was made exactly how I ordered it. The place was clean and the atmosphere felt welcoming. I also liked that my order came out quickly and everything tasted fresh. Definitely one of the better Dunkin locations and I would come back again.“
“I visited Dunkin’ and had a solid experience. The café has a casual, convenient atmosphere, perfect for a quick coffee or snack on the go. The coffee was flavorful and consistent, and the pastries were fresh and satisfying. The staff was friendly and efficient, making the visit smooth and easy. It’s a reliable spot for coffee and light bites. I left content and ready to return.“
“Went there after buying cat food at Target for my little guys. ? I asked for a large Dunkin Donuts Pumpkin Spice Latte. The cashier was respectful, & the guy who made the drink did a very good job. I love the seasonal drink's.
Went another time to get the Peppermint Mocha Latte, & the female employee there who was probably in her late 20's had a snotty attitude. I came in polite as ever, & she looked like she hated that job. I said hello, how are you? The response I got from her was what do you want? Either way I gave her a nice tip, & on the way out I said have a wonderful holiday. Of course no response. Not that I honestly was expecting one. She over charged me as well. Ugh..
The other employee's there have always been nice. This one today needs to learn how to act properly. Respectfulness is always needed. ?“
“I dont review DD’s usually but the guy who was working this morning was awesome. Funny and kind and I had my coffee in less than a minute. Not sure if he was the owner but he was personable and double checked to make sure my order was right - I should have asked his name!“
“If you need a quick grab while in FIDi. Chances are that you will end up at wall street subway!! A friendly Dunkin right infront of subway enterance!!there is also a designated smoking spot where you could enjoy your smoke with a fresh brewed cup or coffee!! I enjoyed my experience!! 5 stars for the service! Hard working professionals!“
Coffee Shops • $
“Nice quick coffee stop. The service is fast, and they offer a wide variety of both hot and cold drink options, which makes it easy to find something for any mood. I also appreciated the outdoor seating area—it’s a convenient spot to relax for a few minutes while enjoying your drink. A solid choice for a quick pick‑me‑up.“
“I love my morning crew! They are always very awesome! Very patient and they make my bacon just the way I like it. I'm addicted actually.. 3 snackin bacon & a croissant please. They know my order when they see me. Makes mornings a little nicer.“
“This Dunkin’ is the move. The staff here are genuinely nice every single time — not fake nice, actually nice. And they know how to make the coffee right without me having to repeat myself. In a city where good service is rare, these guys stand out. My go-to spot near the office.“
“I have to have my DD coffee every morning. According to google it was a 7 minute walk. On the day of the blizzard, it was triple the time. The people were very nice and my coffee was made perfectly. My wife liked the Hot Chocolate. Only 1 table to sit at. We will be back. Thanks to the crew for coming in today to work.“
“(Translated by Google) The place is huge, a great experience because as soon as you wait in line you get to see the factory and the process. It's a lot of people but the line flows fast. You can buy souvenirs from the store too, and when you buy your Donuts they give you a little confectioner's hat. In this unit there is the version of a special 'big apple' Donut that only exists there costing 11 dollars.(Original)El lugar es enorme, una experiencia genial porque en cuanto haces la fila de espera consigues ver la fábrica y el proceso. Es mucha la gente pero la fila fluye rápido la. Puedes comprar souvenirs de la tienda también, y cuando compras tus Donuts te regalan un sombrerito de confeiteiro. En esta unidad existe la versión de un Donut especial 'big apple' que sólo existe allí costando 11 dólares.“
“This is one of my favorite Dunkin Donuts. The staff is very friendly. They try to remember your favorite order and are always trying their best.Sometimes they have trouble with the App, but that's every Dunkin, idk why.This is a great place to go if you want a quick meal, give these people a tip, they work hard and have to deal with aggressive pan handlers every day.“
“Love the vibe. Friendly people. The drinks are always hot, or extra ice depending on what I get. I like the donuts, stand out. Unique flavors. Everyone here is generally pretty nice and helpful. Service is always a 10. I'd recommend the place.“
“Wanted a doughnut but range for peanut allergy sufferers limited at 5am.
Geolocked out of the allergen guide but the guy behind the counter assisted me using his phone. Although I could have a doughnut I had a bacon jam croissant which was amazing.
Went above and beyond for customer service!“
“I've been here numerous times and this location by far is the best! The staff is accommodating, friendly and efficient. Especially Taslima and another guy who's always running around working hard. My only complaint is that this location could be been a tad bigger because when it gets packed, the order and pick-up line can get mixed up sometimes. But 5 stars all around!!! ⭐⭐⭐⭐⭐“
“I went to this dunkin at 12:05am and didn’t not expect to meet the nicest 2 gentlemen working behind the counter. Please give Alim a promotion! He deserves it! we were making conversation and he didn’t skip a beat and was still working hard wiping everything down and cleaning everything I respect it. People that are this kind deserve to be recognized“
“This Dunkin’ saved my life every night of my NYC trip over the holiday. When I stumbled out of the subway toward our hotel, barely clinging to sanity, I made a beeline for the counter and within 5 minutes I was revived by a mango daydream refresher. I owe this Dunkin’ my life“
“fast service. comfy couches. honestly this is what a true oasis coffee shoppe should be like. donuts are $2.50 now which is absurd but for a decent little lamping session i would love to come back here and just relax over a good strong coffee. can’t wait to do so!!!“
“Very efficient, kudos to the staff for keeping this place running every week day morning. This location is VERY busy. Sometimes there’s barely any room to stand. I usually order on the Dunkin app when I am getting out of the Wall St subway. By the time I get here, my order is ALWAYS ready.“
“I just want to take a moment to recognize Marlin, Eliana, and Yosmely at Dunkin. These ladies are truly the best! Every morning they greet you with a warm smile and such positive energy. They are always helpful, kind, and willing to go the extra mile.
They honestly make my mornings better, and it’s always a pleasure being served by them. Their customer service is amazing and definitely deserves to be recognized!“
“It was no one at the register and then the guy came with attitude 😒 and I said: if you don't like your job you could quit and then him and his coworker started talking in their language which pissed me off...and a client was so rude too.“
“Honestly one of the best Dunkin’s I’ve been to in Manhattan. It’s harder than you’d think to find a location that makes the drinks accurately (or taste good at least) and is quick and efficient with orders. They definitely know what they’re doing here. I’m here almost every morning before work and my drink is perfect every time.“
“I was having quite a terrible day that started the day b4. I was exhausted and my back n neck were Killing me caused by my backpack so I sat and charged my phone and nobody said or bothered me. having been given the opportunity to relax nd not have to leave after 5min allowed me to travel and complete/resolve all my booked appointments that day. Thank you very much. 🫡“
“This place was much better than expected. I was thinking it would be a city block Dunkin shoved in an alcove somewhere just for footprint. But the restaurant is very clean, the staff was helpful and friendly, especially monim, and the cheese bagel twist and coffee was delicious.“
“they deserve more than 5 stars this is legit the best dunkin donut spot there is it’s needs more recognition than it gets from the staff down to the coffee and food down to the army the cleanliness i travel all the way from where i live just to get my coffee from there ! they always always make my
coffee right every single time . the staff deserve bonuses ok they are angels literally “
“I recommend coming here if you are in the area and need a quick delicious coffee or breakfast. Customers service was great, the two gentlemen that helped me were so kind and friendly. my BEC in a Croissant was made just how I like it and the coffee is delicious. The place wasn’t crowded and I was able to have a seat and enjoy my breakfast. Will be coming back if i’m ever in the area again. Thank you so much.“
“I work a block away from this Dunkin’ and commute on the subway, so this location in the 5 Av-53 St station is ideal for me. I stop here for coffee multiple times per week (and have for a few years), and have to say this is the most consistent location I’ve ever experienced. I stop at other Dunkins and sometimes the cold brew is weak, iced coffee is bitter, or they don’t read the order right and I end up with 37584 pumps of flavor when I asked for 2 - but that has never happened to me at this location. The staff here is always friendly and fast, and their prices tend to be good too (they’re cheaper than the ones by my place in Queens). As long as you don’t mind going down the stairs into the station to grab your order, I highly recommend it over the other locations in the area.“
“I love this places it’s the best one these lady’s are amazing workers there take time to make your stuff correctly I’m telling you all if you haven’t been there yet I’m going to need you all to pull up and see your self this the best dunkin’ Donuts ever I promise you all“