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“Right across from 92y . Quick & easy . First time trying the strawberry passion fruit refresher drink & I love it . Nice window seating to people watch . Also baskin robin’s ice cream & ice cream cakes ready & available . Pleasant service as well .
Wheelchair accessibility: Handicap button to the right of the door for easy opening & accessible ramp leads up to counter .“
“absolutely best dunkin i’ve been to. i love dunkin because of their impeccable customer service. the employees here are soo kind and so sociable and make the atmosphere really nice and inviting. they really put a lot of effort in and make everyone feel better! i love this place sm! please support because they are the best! drinks and food are amazing.“
“Yesenia also known as Yessi is amazing! She’s always so friendly and welcoming, and she makes the best coffee every time. She really brightens my mornings with her kindness and great service. The rest of the staff are also fantastic fast, helpful, and always polite. This Dunkin’ has one of the best teams around!”“
“When I moved to America, I felt excited but also nervous. Everything was new and different. One evening, I saw a Dunkin’ Donuts shop. The bright sign and warm lights invited me in.
Inside, the smell of fresh coffee and sweet donuts made me feel at home. I ordered a classic glazed donut and a hot coffee. The first bite was soft and sweet, and the coffee was rich and warm. In that moment, I felt happy and comforted.
Dunkin’ Donuts became a special place for me. It was where I found comfort during my early days in a new country.“
“I visit this Dunkin multiple times a week, I've been coming to this location since I moved to Spanish Harlem. It's honestly the best location I've been to! The quality is constant, the staff are super friendly and it's the cleanest I've seen! Shout-out to Tully in the morning, she always knows the donuts my son likes and makes sure to greet him just like all the adult customers!“
“It is always a pleasure to visit the Dunkin' at 2800 Broadway! The managers there are very professional and polite! They greet you by your name and always provide the best service. I also like this Dunkin' because it is always very clean. Customer satisfaction is very important to them. Keep up the great work! 😊❤️“
“It is always a pleasure to pop in and have a
Beverage the gentleman are so nice and
They remember you with great enthusiasm and service. I appreciate
The quality of service they deliver.
Thank you so much for being exceptional.“
“Basic, small Dunkin shop. What made this a good visit was the staff member sweeping, the staff member who asked whether I needed to order or had a mobile order. Two minutes later, I had a piping hot chai latte. I was greeted by both staff members and my beverage was tasty.“
“Vegan Dunkin Donuts. Who knew. I come here often since moving to New York, and I've never known that Dunkin Donuts had vegan options. At least this location. There's also a Baskin-Robbins. This will be in my favorites throughout the week.“
“Walked in to get a donut and was pleased to get a very friendly vibe by Mr. Sadman. Super chill service. Will definitely stop by more often. I honestly don't know what the other reviews are talking about when they say "rude staff". They must have gone away or something. 1000/10“
“Here you can have a typical American breakfast and it tastes good too. The staff are all friendly and attentive.
Well, it's a fast food restaurant and not a romantic restaurant - what kind of ambience would you expect? Everything was clean.“
“Medhat and the whole team is amazing! I spent a year in NYC and this was the best Dunkin I have ever been to! Not only did they connect with me since I was there every morning before work but I observed as they greeted other regulars and asked about details in their life. Such a great atmosphere, and I really felt like they cared about me and my business. I have now moved away and I doubt I’ll ever find a crew like this. I’ll miss you guys and thank you for everything!!“
“Dunkin's outpost at 231st Street, just west of Broadway in The Bronx has an outstanding staff of South Asian servers - very much customer service oriented and caring of people who enter their store - even if they're coming in just to get out of the cold.“
“Went there after buying cat food at Target for my little guys. ? I asked for a large Dunkin Donuts Pumpkin Spice Latte. The cashier was respectful, & the guy who made the drink did a very good job. I love the seasonal drink's.
Went another time to get the Peppermint Mocha Latte, & the female employee there who was probably in her late 20's had a snotty attitude. I came in polite as ever, & she looked like she hated that job. I said hello, how are you? The response I got from her was what do you want? Either way I gave her a nice tip, & on the way out I said have a wonderful holiday. Of course no response. Not that I honestly was expecting one. She over charged me as well. Ugh..
The other employee's there have always been nice. This one today needs to learn how to act properly. Respectfulness is always needed. ?“
“Best Dunkin doughnuts in Lower East Side. Always gets your order right and quick and Friendly service. The staff is so nice and the owner or manager guy is the best, I love them all and they always make my morning. I’m writing a whole Dunkin doughnuts review for crying out loud ?? that’s how great they are.“
“I went to this dunkin at 12:05am and didn’t not expect to meet the nicest 2 gentlemen working behind the counter. Please give Alim a promotion! He deserves it! we were making conversation and he didn’t skip a beat and was still working hard wiping everything down and cleaning everything I respect it. People that are this kind deserve to be recognized“
“I have been avoiding Dunkin' since I tried it for the first time in 2013 during my first visit to New York. Too weak. But the coffee at the Starbucks nearby was awful (it tasted burnt), so we risked it… What a nice surprise! Very good, strong coffee! Needless to say, this Dunkin became our everyday stop. Service was fast and efficient. Atmosphere? Well, it's just a place you pick up coffee. Nice and clean enough.“
“This is my dunkin spot on my way to work. Their coffee NEVER MISSES. I have never once had a bad cold brew from them! Also the food is always good. I order ahead and know how much time to give them because they are SMALL and always SUPER busy. But everyone behind the counter is nice and helpful despite how hectic it is.“
“I had the pumpkin spice doughnut and small coffee, cream and sugar. They always get the ratio just the way I like it.The attendant did an exceptional job keeping the place tidy and clean. He may have been the manager. I'm not sure. I wish I had gotten his name. I enjoyed the Astoria seen.“
“(Translated by Google) The place is huge, a great experience because as soon as you wait in line you get to see the factory and the process. It's a lot of people but the line flows fast. You can buy souvenirs from the store too, and when you buy your Donuts they give you a little confectioner's hat. In this unit there is the version of a special 'big apple' Donut that only exists there costing 11 dollars.(Original)El lugar es enorme, una experiencia genial porque en cuanto haces la fila de espera consigues ver la fábrica y el proceso. Es mucha la gente pero la fila fluye rápido la. Puedes comprar souvenirs de la tienda también, y cuando compras tus Donuts te regalan un sombrerito de confeiteiro. En esta unidad existe la versión de un Donut especial 'big apple' que sólo existe allí costando 11 dólares.“
“We came here to get donuts for our family. We like the classic chocolate iced donut, but they only had 5 left. Yet there was a case full of brightly colered iced donuts (probably colored with artificial food dye). I guess no one wanted those.
The service was helpful and got our order right. We ordered take out, but it was fairly loud in there, and the vibe in there was sterile and flat.“
“they deserve more than 5 stars this is legit the best dunkin donut spot there is it’s needs more recognition than it gets from the staff down to the coffee and food down to the army the cleanliness i travel all the way from where i live just to get my coffee from there ! they always always make my
coffee right every single time . the staff deserve bonuses ok they are angels literally “
“I didn't think there were 24 hour dunkin left since most eateries close at midnight for the latest nowadays. It's small but not cramped. And it feels just right. They always have decaf when I come by. The donuts look decent and not like it's been out all day.
Wheelchair accessibility: Sorry, but I saw none. You have to walk up 3-4 short steps.“
“There is no cooking for me at all during the hot summer months of July and August.It is just great to enjoy the Dunkin Donuts deals with iced coffee,eggs,cheese and hash browns.This is a friendly place for everyone to bring their friends, families and children to enjoy the day.Take each time to enjoy the moments for yourself and with those you care and love with laughter.My days begin with sipping iced coffee, eggs,cheese and hash browns.I think you already see in my videos that the chocolate sprinkled donut and hash browns are missing.The chocolate donut with sprinkles and hash browns are in my tummy.Lol 😅😂🤣😅😂🤣 Pray for me that i will take videos of the donuts and hash browns before i eat them.Lol 😅😂🤣😅😂🤣 There are many delish varieties of donuts to choose from to enjoy with yummy beverages.“
“The store manager at this location is truly the best. I’m sorry to say but when he’s not there, the employees are all over the place and everything is delayed. He has a good system and he keeps the place very very organized. He’s also very professional. Always has a smile on his face no matter how busy it gets AND he remembers names and faces which is very important and not easy to do in a location as busy as this one. The best.“
“This Dunkin’ on 104th and Amsterdam Ave delivers exactly what you’d expect from the chain — quick service, good coffee, and a reliable selection of donuts and breakfast items. The location is convenient, especially if you’re staying in the Upper West Side or heading to Columbia University. The staff is usually friendly and efficient, and even during busier hours, they manage to keep the line moving. It’s a solid spot for a grab-and-go coffee or a quick bite in the morning. Nothing extraordinary, but consistent and dependable, which is what makes Dunkin’ a go-to.“
“I was having quite a terrible day that started the day b4. I was exhausted and my back n neck were Killing me caused by my backpack so I sat and charged my phone and nobody said or bothered me. having been given the opportunity to relax nd not have to leave after 5min allowed me to travel and complete/resolve all my booked appointments that day. Thank you very much. 🫡“
“It was no one at the register and then the guy came with attitude 😒 and I said: if you don't like your job you could quit and then him and his coworker started talking in their language which pissed me off...and a client was so rude too.“
“This location in particular is at the top of my list in terms of customer service. Everyone behind the desk is as kind as the next and I can tell they have a good time working together, which in return makes visiting there the highlight of my morning. Cheers to this dunkin squad.“
“I'm not really a fan of Dunkin’ Donuts, but I do love Baskin-Robbins ice cream. Their Pistachio Almond and Pralines ‘n Cream are both definitely worth trying - so good! Rainbow Sherbet and Reese’s Peanut Butter Cup were more of a 50/50 for me. Overall, it’s a great spot for tasty ice cream at a reasonable price 🍦“
“I ordered an iced coffee here and it was immediately stolen lol. But the employees were really kind and happily made me a new drink. Great location in midtown. No seating or anything inside and it’s a little crusty looking on the outside, but is super convenient for a quick pick-me-up. Overall, would recommend, but pick up your order quickly if you order online because piranhas are waiting!“
“My first thoughts in 2025: I used to stop by this location almost every day on my way to work and was greeted like family by the staff, especially a jolly man who I assume is the manager. I went back today for the first time in a year after a job switch and received the warmest welcome, as if no time has passed at all. Thank you for bringing cheer to the start of every day and 2025!“
“Honestly one of the best Dunkin’s I’ve been to in Manhattan. It’s harder than you’d think to find a location that makes the drinks accurately (or taste good at least) and is quick and efficient with orders. They definitely know what they’re doing here. I’m here almost every morning before work and my drink is perfect every time.“
“Coming here almost everyday and get The sesame bagel with cream cheese and jelly is an absolute delight! The double toasting brings out the perfect level of crispiness, making it a delightful texture to bite into. The combination of the creamy cream cheese and the sweet, fruity jelly on top creates a burst of flavors in every mouthful. This unique blend of ingredients makes it a truly enjoyable treat for any time of the day. I highly recommend giving it a try – it's always on point and never fails highly recommended“
“I ordered the avocado toast, which was very delicious, but I kind of expected 2 slices of toast, and it's only one slice. I did have it with the bacon, and boy, was it right. I paid $5 for one slice of toast, smashed avocado, and bacon. Although very delicious, I would rather pay $7 for 2 slices. I do believe that one slice is more than enough. Too much bead can lead to a muffin top.“
“This is the best Dunkin donuts in the world I went in there very tired very exhausted did not want to walk there but I ordered my food and the guys were the overnight staff so kind they went and maybe a medium chai latte and they put espresso with it and that's my secret way how I love my job they wanted it was awesome they made me my sandwiches on quickly and they're delicious and so so grateful thank you this is the best Dunkin donuts in the world until the overnight crew thank you and afternoon crew love y'all too thank you“
“This Dunkin’ location is incredibly clean, spacious, and well-lit. It’s in a prominent spot, and I love that it's right next to a Pilates studio.
The atmosphere is unusually pleasant. Other customers here seem especially friendly. I also appreciate that it appears to be run by a crew of minority women.
Overall, I enjoy coming here for the occasional treat, though the food and drink are standard Dunkin’ fare. Definitely one of the better NYC locations!“
“Small place, but that's how NYC likes it. I was waiting in line and an Indian looking woman stepped in front of me and the Indian looking cashier took her order. Again, I was standing in line denoting that I was in the proper place. I was about to spazz, but said no because I wouldn't be returning at THIS location again.“
“Love the atmosphere at the Dunkin on 172 Water st. The workers are kind and very attentive with customers orders. You smile at them and they smile at you and I appreciate that. A smile goes a long way. I love this Dunkin and I'm happy to have them by my office space.“
“I work for my dad, and I'm pretty sure I should be getting paid over time for the amount of times he has me go out to get him coffee from this location. That must say something about how delicious it is. Great service too. The ladies are always so pleasant.“
“Been coming to this Dunkin regularly for a while. The staff is always so friendly and kind. They always make my morning coffee just the way I like it (other Dunkin’s just don’t make it the same!) The staff truly goes above and beyond for their regulars. They have great deals and rewards on the app too for all locations. For me, this is the best Dunkin in NYC! ☕️?“
“This is one of my favorite Dunkin Donuts. The staff is very friendly. They try to remember your favorite order and are always trying their best.Sometimes they have trouble with the App, but that's every Dunkin, idk why.This is a great place to go if you want a quick meal, give these people a tip, they work hard and have to deal with aggressive pan handlers every day.“
“I got an ice coffee from this location on Saturday and it was so delicious. The young man did an excellent job withmaking my coffee.
The store was clean and the 2 young men were polite. I will definitely be going to this location again.“
“Restaurant ac seems to not be working. Very warm, no air moving. Ordered 2x loaded hashbrowns with bacon bits and sauce. It was really expensive. $7 for two tiny cups. Berry energy drink was very sugar infused. Yuck, not a good hit, Dunkin. Please take that off your menu.“
“I recommend coming here if you are in the area and need a quick delicious coffee or breakfast. Customers service was great, the two gentlemen that helped me were so kind and friendly. my BEC in a Croissant was made just how I like it and the coffee is delicious. The place wasn’t crowded and I was able to have a seat and enjoy my breakfast. Will be coming back if i’m ever in the area again. Thank you so much.“
Coffee Shops • $
“This is my favorite Dunkin Donuts. Very fast, clean and they always remember my order when I return.
Kid-friendliness: My kids love dunkin donuts. This location always has the promotions and the extra gift bags. They love it. Very clean and friendly.“
“I had the best experience. I don't like to come to dunkin donuts because of the horrible customer service but this particular dunkin donuts was different. Alma was a delight! She was energetic and welcoming. I was greeted with a big smile. And the other ladies were kind and welcoming as well except for the one that wears the hijab over her head. The music was great, just a great experience.“
“I held a seance for Theodor Adorno at the 2nd Avenue Dunkin Donuts
I held a seance for Theodor Adorno at this location. The staff were gracious hosts and the clientele smacked of radicalism. No crisis actors in sight, have to say I’m pretty impressed, Dunkin’!
I reccomend the small coffee with cream and sugar. Perfect“
“I’ve been coming here for 2 years multiple times a week and every single time I come it’s always very clean, they always have what I want in stock, and everything always comes out very quickly. The service is always great and when I do mobile order my order is always ready by the time I get to the store.
Dietary restrictions: Option for different milks and if you want caffeinated or decaffeinated coffee“