“The cashier was very caring and welcoming. She listens with attention about the order and ensures it is done accordingly. It was memorable to have vacation trip in Brooklyn with this girl Nazmine. Thank u Nazmine for your sweet smile. God bless u.“
“I love this dunkin the cashier is so sweet she always makes my refresher perfect to my liking sweet and when I ask for food she makes it as I please, well done.. this is one of my top 5 shops and it's around my neighborhood so I am always excited to come here you could sit as well n enjoy your food then do some shopping thank you DUNKIN !!“
“It must be a burden of seismic magnitude to hold the empty weight of everyone’s opinions about each business, monument, roadside attraction and park on this planet. Google I have sympathy for you but not empathy. I cannot relate to a machine. I am as irrational as they come. although my behavior can be studied, spat out Into the ether of cyberspace and spotted like celestial detritus seen sputtering across the stratosphere through the telescope lense of bored nerdy child only to be analyzed briefly then forgotten about just as quickly, when it comes down to it- past performance does not predict future events. I call this one Drops of Jupiter by Train“
“Probably the best and my favorite Dunkin I’ve ever been to. The morning staff are so friendly and actually do your drink the way you ask them to. The service is what makes this Dunkin great. They also have almost everything to buy throughout the day which makes the variety of choices great.“
“I am a regular Dunkin' Donuts customer, and recently, I had the pleasure of trying a different Dunkin' location for the first time. The service provided by Mr. Syed and Mr. Khazim was exceptional. They went above and beyond to ensure a positive experience during my visit. Their attentiveness and friendly demeanor stood out, making my first-time experience at this Dunkin' truly enjoyable. The service was prompt, and they were attentive to my needs, enhancing the overall quality of my visit. I appreciate the excellent service provided by Mr. Syed and Mr. Khazim, making this Dunkin' Donuts a great choice for anyone seeking not only delicious treats but also top-notch customer service.“
“The staff here are awesome. I almost always order through the app and it’s always there waiting for me when I get there with no problems. I once accidentally ordered my iced coffee with the wrong add in and when I asked they just remade it without any hesitation. Love my Dunkin “
“Nice and mid size parking lot also drive thru. Service is pretty fast nowadays. Very hygienic, clean and fresh food. (specially the donuts.) Best place for a cup of coffee and a donut or evening craving. They have little portion of ice cream section also.“
“Their service is great. I'm in there every morning getting coffee for my wife, and the staff already knows her order and they make it perfectly.Parking: I'm there around 7 am. At that time, there is plenty of parking. It's a little harder to find parking later on.“
“I love this location it's amazing ,it makes me proude ,it has great customers service than those other DD they act like "they own the coffee its there culture an money ",lol come on yall know what im talkinh bout lol located on Sutter ave ? and bus Brownsville NY!“
“Came in yesterday (2/9) order #911 and the two gents working there were probably the best employees I’ve seen there. Everything was so quick and organized, I got a big order for the office too. Give these guys a raise bc I come to this location often and it’s usually decent, but yesterday was dream service. I mean, damn, it was so spot on I’m leaving a review for DD of all places. ??“
“I pass by here all the time and whether it's morning or night I'll definitely always stop by and have some Dunkin doughnuts. I may not always get a doughnut but I always get a drink for sure! The staff has been great. Every time I went in and it's a small place so there's not much ambience but it's quick and easy and I like that.“
“Big store with all the groceries and home things. Need membership to purchase any item. No membership check at the entrance.Restrooms are available at the left corner to the entrance after all the checkout spots.2 toilets for bowl movement and 3 for pee.Toilets are well maintained but not the urinal area.Plenty of parking available including wheelchair accessible lots.Entrance also wheelchair accessible.“
“When I do go to Dunkin' Donuts I really do love to get there early. I like to get everything from fresh Bagels to Donuts to those little munchkins that's right those little munchkins. Anyway hit that like button subscribe and continue to read my little thingamajigs.Vegetarian options: Pretty much everything they sold as a vegetarian unless you get something with meat and eggs on it.“
“It's regular Dunkin food nothing to complain about. Service is okay. I have to always count my change because they give incorrect change alot. Also I was given food without gloves. I threw it out because I was disgusted with the hands that served me. Dirty fingernails and calluses. I don't trust the dining area because it's always messed up with a spilled drink or an order not disposed of.“
“Honestly I love coming to this Dunkin! The staff is amazing! They always go the extra mile for me!! They ask about my kids. When my kids come in they interact with them. Maybe sneak an extra munchkin in the bag here or there but honestly coming to this Dunkin every morning for the past 2 years has been a pleasure!“
“Small shop is inside gas station. It is very busy because it also located between Grant Ave Subway pass. station and Sutter Ave building complex. Pastries is fresh and when more than one batista to serve the line move faster. Good location for snack and breakfast.“
“Gave it a well-deserved five stars. ⭐️⭐️⭐️⭐️⭐️I've been getting coffee here for a year now in the mornings when I leave early for a photo hunt. I take donuts for children on holidays. No one has ever insulted me, the men are always polite, always clean inside. and they always have a line, that means a lot.??Parking: ?????“
“I do not go to Dunkin Donuts often, because where I am from, this chain is not as popular as it is here In NY, but coming to this particular DD's, has made me a fan!I went during the morning and on another occasion in the afternoon. The line to order went pretty quick and customer service acceptable. I ordered a simple cold brew with cream only, and a Boston Cream and Old fashion donut. Everything tasted great! I like the convenience of the location, the cleanliness appearance of the store, and the fact that there is a parking lot to park your car and walk right in the door. This location can get very busy in the earlier hours of the AM like just before school starts.“
“The ultimate fresh items all the time. I can speak my choices of caramel coffee, French qrullers, Boston Creme and Sesame seed Bagel w/cream cheese. Accumulated points also come in handy as well. Take advantage everybody. ?Parking: In and out parkingWheelchair accessibility: Ramp, 36" wide doors, wheelchair ramp.“
“Amir is the kindest person in all Greenpoint. Every time I go there to pick up my order, he has it ready for me. He always has a super big smile and I love seeing how kind he is to his employees. Best Dunkin' Donuts in all of Brooklyn.“
“Probably the newest and most beautiful Dunkin I have yet to see. Corner location, brand new store front. Spotless interior with seating available. Long, near counter with beer style coffee taps. Workers were pleasant enough. Would have been better for me if they were not out of the type of doughnut I ordered via the app, but I guess that’s okay. Difficult to park. But a very pretty store.Vegetarian options: Not aware of any vegetarian options.Parking: Very crowded area.Kid-friendliness: Very kid friendly.“
“I’m not even going to lie this is the best Dunkin location I’ve ever been to. It’s open 24 hours, they’re pretty quick with the drinks and I feel like they are more consistent than some of the other locations I go to. Like they have their stuff togetherThe donuts are fresh, the food is hot And I feel like mobile ordering from this location is always really easy because it’s bigger than other locations. plus they have an ATM and a mobile ordering station now“
“I stopped by DD after my morning walk and decided to try their iced lemon tea with a raspberry flavor shot and an everything bagel with cream cheese. The tea was refreshing and had a nice fruity kick thanks to the raspberry flavor shot. However, I was disappointed with the cream cheese on my bagel. It tasted a bit off, as if it had been sitting out for too long or was past its prime.“
“All the staff of this store are very good. Especially the guy with red hair is very good. He behaves very well with customers which I like very much. I found that he respects his customers a lot. His demeanor and speech really impressed me a lot.“
“I stopped for a morning cup of Java which was a hot caramel latte with 1 and 1/2 pumps not too sweet. This is my usual but I must say this Dunkin' donuts nailed it on the head. I enjoyed it to the last drop. Perfect.Parking: This Dunkin' donuts is located in a gas station so there's about 4 to 5 parking space.“
“I rarely give 5 Stars to a Dunkin, or any fast food place for that matter, but they really went out of their way to be nice and helpful at this location. My wife and I had difficulty ordering through their app for some reason, and the guy in the place was very patient and helpful and friendly, and although he had the same problem with the app, he managed to get us what we wanted. Also a very clean place, with plenty of free parking in their lot out front.Parking: PlentifulKid-friendliness: Very kid friendly.“
“The one here by me closest to (9 livonia) in BK, they really are decent people. Replaced my large coffee knowing i didnt have much, even tho i spilled it in the dominoes pizza next door (cant believe i eat that stuff either in nyc i know i know) anywhoo, they even put the pumpkin spice and a dash of cream. awsome place and not bad for 2.75 a large“
“I like it here. The parking lot is the a great addition. It's clean inside and the guys behind the counter were trying to be funny and that's pleasant The person behind the counter knew all the flavors which I had questions about and it just was a regular trip to take my daughter for a cold bev and a donut. I got coffee for my sister who we are visiting. Cold Foam Pumkin Latte 5/5 Strawberry Frosted Donut 5/5 Blue Coolata 5/5“
“It's at a location with a small amount of parking. There is nowhere to sit inside, but it's not a problem for me it's basically a come in order and leave store. The staff are very pleasant and the lady there makes good drinks.“
“I ordered donuts and munchkins from this place and I love them but sometimes they are so dry and hard.I also love coffee from them,they always get it right and it's very good.The service lady is always unavailable and doesn't listen to my order sometimes so the service is kind of rude.The ambience is always quiet and almost no people there the whole day.“
“Classic filling with coffee and donuts also gracery shop. There is enough space for parking and refueling the car. Close to the highway. Close to the beach and historic Brighton. a very colorful place for the Russian-speaking community. There are many restaurants nearby with a variety of cuisines. good place for a stop rest and a snack.“
“Ordered on the app. Waited 20 seconds after entering. Fellow serving me was very nice. Actually greeted me and said thank you. Store was sparking clean and very well lighted. Only negative was the parking situation, which is pretty non-existent. If I did not have my wife to wait in the car I would not have been able to go in.Parking: Not easy.Kid-friendliness: Very friendly.“
“What a lovely wonderful shop! they have the super nicest and most polite baristas, with a warm calm ambiance! Especially hats off to Odalis for trying to make me happy and being super accommodating and respectful after receiving my coffee not to my taste“
“This Dunkin Donuts location comes with a very convenient drive through in case you don't feel like going inside. There's also plenty of parking to go around. Went inside to get a quick snack for the road and the customer service was very friendly and got my order exactly as I wanted. The place inside is very clean and comes with hightop tables which have charging stations and power outlets which is super convenient these days. They have 2 huge display cases filled with delicious donuts which are simply irresistible!!“
“These Dunkin's are absolutely fantabulous because of the way I feel the moment I enter the business. It's always the friendliest hello how are you and if I let them know that their customer service is off IMMEDIATELY an apology is given and if not I write a review without ever returning to that specific Dunkin Donuts. By Grace this has never happened.“
“It takes a lot for me to leave a review. But good god does this place deserve 5 stars. It’s hands down the best customer service experience I’ve had in a Dunkin, and arguably some of the best in New York. I feel so welcome every time I step foot in the door. Staff? Professional. Coffee? Delicious. Cleanliness? Pristine. Go here.“
“I recently visited this Dunkin Donuts and had a mixed experience.The service was adequate. The staff was friendly and efficient, but they were also a bit understaffed. There was a line of customers when I arrived, and it took a few minutes for my order to be taken.The food was okay. I ordered some hash browns and stuffed mini bagels. The bagels tasted good, but the hash browns were a little soggyThe location needs a bathroom. There is no bathroom in the store even though the store is on the larger side, and even though it is the only store in that particular spot.Overall, I had a decent experience at this Dunkin' Donuts. The service was adequate, the food was okay, and the location was clean and well-kept.“
“I've had Dunkin where the employees don't know how to make coffee. I was worried this would be one but their coffee tastes the way it should. It's always clean when I go and they move the line reasonably. I've gone before 8am and after 4 and had the same service.Features: They have the seats back“
“As the store consistently serves excellent food, the bacon, egg, and cheese on a croissant is always well-prepared every time I visit. The staff is consistently nice and never gives me any problems, especially with mobile orders. They are very efficient. However, I give it 3 stars for atmosphere because this is not a wheelchair-accessible store. Although it is spacious inside, there is a step at the entrance that could pose difficulties for parents with carriages and people with mobility devices. Despite this, it remains a great Dunkin' option in Brooklyn, and I will definitely return.“
“I wish all Dunkin's would be drive through. Especially with COVID going on, I hate going into places, call me paranoid, but it's great you order, drive up and you're done, they are always super nice and friendly and FAST. I go out of my way to go here instead of the regular ones.“
“Yay! They finally re-opened!!!The difference is night and day. When I first went to this Dunkin’ over a year ago, I thought it was abandoned!!! Now the place is super bright and inviting.Unfortunately, I didn’t see any of the old staff. I hope they come back. But I get it, you can’t wait 3 weeks for your job to open up in NYC. I don’t know if Dunkin’ has benefits. There was a new girl being trained, took a little while to her my coffee, but she got it in the end.“
“Everything was bad except the workers. There kind and was the only 2 workers that was doing all the work. Bad party is it’s just reheated food with a leftover donut. All of the options are basically gone.I have a 5 star because of the nice employee. GIVE HIM A RAISE!!!“
“This store typically understaffed, expect one person to be ringing people up, making drinks and food especially on weekends. One other reviewer mentioned a robbery - I was also there that day. I believe their frequent understaffing and lack of management presence those days made thema prime target of that. Anyhoo - If they’re ever well staffed consider it a treat. Staff is really cool here, never had a bad experience. Hot food menu is limited and mundane, pastries are typically fresh tasting, and the coffee can use a lot of work. Iced coffee often taste like water despite putting cream and flavor in it. Maybe management should do some quality control because coffee from other Dunkin’ Donuts don’t taste so bland. It’s like no matter the flavor iced coffee you buy it’s giving tap water. They gotta work on that! The concept of the place is nice in essence - tables with charger outlets so people can keep their devices on and connected while dinning in but because the neighborhood is full of savages who not use to anything nice they break the outlets so it’s not unusual to see staff occasionally remove those tables. Other than that the place is pretty sanitary, the savages can make a mess of the pick up counter a lot of the times but they do try to keep the area clean in-between serving. Overall decent spot, just don’t expect more than the bare basics.“
“I have been a regular Dunkin fan (not for coffee) for some years now. This particular store however is a notch noteworthy of a review. Despite the challenges of opening during a pandemic, despite having one... yes one... employee there early in the morning, she makes the service seem like there were five or ten employees. Perhaps service may take a little longer, but not noticeable. My favorite drink is the Strawberry Coolatta (after the orange coolatta was discontinued). And my go-to is a dark toasted croissant with butter. Not very many places get this simple order right. But I must say, she did not miss a step. My only regret is that I did not get her name that cold morning on October 25th. She was out there, offering service with a smile. The other patrons who left the election line were also happy and I was not the only one who noticed her efforts to be a ten man show of 1. Thank you to her.“
“Dunkin Donuts is a great place to get coffee or soft drinks or their food that they serve it's fast food but it's good the one by me I get a chocolate honey glazed donut and a coffee light 2 sugars sometimes if your a usual customer they get to know you they know your order the Atmosphere is nice no one bothers you but once met a Vietnam Veteran we just conversated very nice guy told me what Vietnam was like what he told me it was very scary that was a while agoSometimes meet friends and we order sit down talk for hours till they ask us to leave it's a chain coffee shop the Donuts and food is good never had a problem with my order there“
“The donuts are good I admit. It takes a good ten minutes for them to take your order and then they get the order wrong I said it very simply I said and I quote. " I want a chocolate donut vanilla donut and strawberry donut with sprinkles " and then I added a spider donut Then they placed it in a bag like usual and then when I get home I open the bag and get low and behold this“
“I really like the food here at Dunkin the donuts are delicious and the service spectacular and the employees a wonderful keep up the good work Dunkin Google thank you for everything you know God is good all the time sincerely yours Miss Debra Ward.“
“This is the only DD in the area. There were a lot of workers but a long wait for my order. I noticed a male came in and ordered two breakfast sandwiches. He received his order before me and other people who were there before me. And there was a cleaning lady who wanted to clean up right where we had to wait for our food, and where folks were having their breakfast, she decided to sweep. She never said excuse me or her apologies.“
“the service is great!! i ordered a coffee once and they gave me an iced coffee. i didn't specify if i wanted hot or cold, but i think it should be hot by default (because that's pretty much the whole point of coffee.) the breakfast tacos and hot chocolate are good though ?“
“Short Review:This location is much more friendlier and efficient than the one closest to me on 72nd. I came in for a coffee and decided to try those stuffed mini bagels. I don't know if they are worth the cost, but at least I got to try it out.“