Chipotle Mexican Grill

Mexican, Fast Food

9430 Fields Ertel Rd, Cincinnati
(513) 754-8321


Take-Out/Delivery Options

Reviews for Chipotle Mexican Grill

Ordered 3 meals. All were terrible. Chicken was dried out and burned. Quesadilla was over cooked and crumbly with the same black dried out chicken. The Barbacoa was over salted and over spiced. We threw the food out and wasted over $30. This is a new restaurant branch and they are terrible. Save yourself the heartache and heartburn and AVOID! I could not call in the complaint or post online, both are malfunctioning. Chipotle Corporation has gone way down hill in general.

Service was fast, clean, efficient, staff was friendly, besides the fact that my bill was $33.64 and they asked if they could just not give me change (they were out). I had 60 cents and suggested that I just short them .04 cents instead of being shorted nearly 40 cents myself, and they acted like it was going to bankrupt the company! My husband and I laughed about it though. Our favorite place to eat lunch!

Decided to try this location for the drive thru since our normal location doesnt have one. We placed a mobile order, and I have never been to a Chipotle where they have completely out of barbacoa. They also didn't give us chips that we ordered and paid for so my husband had to make another trip all the way back to get them. Not happy and we will just be going to the Mason Montgomery Rd location from now on.

More Reviews(16)


Monday 10:45AM - 10PM
Tuesday 10:45AM - 10PM
Wednesday 10:45AM - 10PM
Thursday 10:45AM - 10PM
Friday 10:45AM - 10PM
Saturday 10:45AM - 10PM
Sunday 10:45AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.