Customers` Favorites
Customers` Favorites
Customers` Favorites
“In my opinion, the best sandwich in Ohio. The hot stuffed banana pepper sub is out of this world - freshly baked bread, homemade sausage and sauce with melted cheese. All prepared and baked in the pizza oven to order. The chicken salad and pizzas are also stunning. We drive almost an hour round trip to get their food and every mile is well worth it.“
Customers` Favorites
“It was the day after Christmas and almost everything in Tremont was closed. We were just about to give up and go somewhere else when we came across La Bodega. We were welcomed with a warm environment and happy employees willing to serve! The menu is incredibly long with so many options!! My fiancé ordered the 44 and I ordered the 63. Both were delicious and incredibly flavorful! We ate them in the little back room area and got to enjoy chips and a bottle of soda as well. Overall La Bodega is a fantastic sub shop, I highly recommend!“
Customers` Favorites
“As the proud owner of grums for over 20 years I would like to respond to a recent review left by Luis A. Luis had been coming into our store quite often for the previous month and had consistently been rude to my employees to the point when they DREADED every time he can in. On the day he speaks of he ordered what he usually did. Me, the owner made his sandwich, put it in his bag and I handed it to him and said "have a good one buddy". He takes the bag and kinda lifts it up and down like he's a human scale and says "what is this?". I politely responded "that's your sandwich, that's what you ordered". He proceeds to say "this is too light". I said "I don't know what to tell you, I put everything in there like i have for the last 20 years". He responded by saying "I'm not paying for this". By this point he had already paid so I told the employee to give him his money back, then he walked out the door. He got the EXACT sandwich he ordered, he just didn't think it was heavy enough. After he left I told the other employees the next time he came in to tell him he wouldn't be served. He showed up a week later and my brother, the co owner told him we wouldn't serve him. Luis then tried to "big time" my brother and say who do I need to talk to and my brother politely informed him that he was one of the owners and there wasn't anyone who was going to change it. Combine having to throw the sandwich away along with his continuous awful attitude and being rude to our employees it was an extremely easy decision. I have never responded before to a negative review but this one was so delusional and absurd I felt the need to defend our store. As a quick side note, he is right about one thing. We do have a sign that says "we will not help you if you are on your phone, please hang up, then order". He says this is distasteful. I say distasteful is being rude and talking on your phone while someone is trying to help you and take your order.“
Customers` Favorites
“Excellent breakfast food that is SIMPLE. Word to the wise… this place is cash only. We had to go across the street to the atm at family dollar. The place itself is dated with very limited seating. There was only one table out of the entire restaurant that could accommodate 4 people so we got lucky today. We will definitely return to Irvs!“
Customers` Favorites
“Very impressed with the atmosphere food was delicious me the wife and picky 11 yr old love our dishes. Staff was polite and restaurant was tidy. I like the pickle spheres the wife and 11 yr old not so much. But we all agreed the cosmic sauce was delicious. Best food we had in Cleveland visiting from buffalo“
Customers` Favorites
“Jersey mikes continues to be my go to spot for a good Italian sub. I really like the fact that a always have some type of special note in my order that is follows it every time exactly as I asked. They go out of their way to please.Wheelchair accessibility: they have wide doorways with little or no bump or threshold to cross? I am not currently in a wheelchair, but remain very aware, because who knows if one day I will be again.“
Customers` Favorites
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
Customers` Favorites
“My Sister and I stopped here last week and I ordered the hot butter cheesesteak combo and it was delicious. Well we back here again and was welcomed by Mikki very warm welcome. So I ordered the same meal well done and it was just that and delicious and my sister ordered the Roman meal and she also enjoyed her meal. Hats off to you guys and keep up the good work.“
Customers` Favorites
“Really great sandwiches and great service as well. I tried something out of my usual comfort zone (The Dean Martin sandwich on ciabatta) and it did not disappoint. I’ve had the pulled pork sandwich here as well and it was amazing. They have tons of side options and desserts as well. The Thai noodle salad was amazing last time I had it and the zesty slaw as well.“
Customers` Favorites
“What a blast we had here on sunny Monday afternoon with Ryan and his very cool and friendly kitchen crew food and the company was OUT THIS WORLD HAPPY 1ST ANNIVERSARY CONGRATULATIONS CHEERS we made a video of our experience here so check it out the great indoors with ed and Michelle you be happy 2 stop here 4 your “
Customers` Favorites
“Personally think this is the best ran franchise in the area. The food is excellent and looks like the photo and tastes great! The only thing that really grinded my gears is a soda for $4 which is almost half the cost of a reg sandwich. Extremely over priced and wont buy again.“
Customers` Favorites
“What can I say. I've always liked there Roman burger and fries. I always say no cheese on anything and they would repeat what I say but I some how I end up with cheese on my sandwich. I am lactose intolerant which makes it hard on my stomach.“
Customers` Favorites
“I stopped here as it was close to my hotel. The cheesesteak was good for the region. I was a bit disappointed as the advertised bread selection was not available. The cheesesteak itself was a good meal. I would have liked a little more cheese though. Overall I will probably go back for a meatball sub on my next trip.The service was polite, helpful with answers, and was actively keeping the food prep area clean while I was there.Parking: Parking available within 10' of the front door.“
Customers` Favorites
“Good fresh food, a perfect spot for lunch. I like trying their daily soecials. The grilled cheese with tomato bisque is amazing. I also love the buffalo chicken salad and chicken salad sandwich. The staff are extremely friendly and hard working. The choice of cookie and chips at the end of the line will always get me.“
Customers` Favorites
“This is the cleanest Subway in the city of Cleveland,,they treat like family,very nice and friendly staff,,they are like family,,I love this place,,this is a place I'd come from the other side of town to get my subway..I highly recommend this Subway...“
Customers` Favorites
“This is THE BEST Mr. Hero around Cleveland!! Staff is friendly, establishment is clean, food is made fresh and FAST.. I spend less time in this establishment than I would in the drive thru of ANY fast food joint and the food quality is FAR BETTER here!! This is my go to place for lunch in Cleveland.. Keep up the great work guys!!! 5⭐ ALL DAY..“
Customers` Favorites
“The sandwich artists at Toasty Subs make the most epic sandwiches. The food is fresh, the prep looks clean. I'm always happy to visit this area. Atmosphere is only three stars because, well, it's a gas station, not a dine-in experience.“
Customers` Favorites
“Very clean and uniquely furnished/decorated.UPDATE 05/17/2022 they refuse to honor ANY coupons here. I think that really sucks. They are a subway chain and won't take subway coupons, not right. Also quality and service has really gone down hill lately“
Customers` Favorites
“So this sandwich shop was recommended by a co-worker so I placed an online order for 4 sandwiches with sides. First, the order was ready on time and was accurate. I picked up the order and the five minute drive back had my mouth watering. Smelled so good! I love the side options, waffle fries, tots, fried pickles, fried mushrooms, etc., etc. I ordered the chicken pita. It came loaded with chicken and the softest Greek style pita. I'd like a little more sauce, but overall pretty delicious. I also really enjoyed the fried pickles. They were breaded pickle spears, warm and crispy with that snap when you bite into it. Also, not greasy at all. The ranch was so-so. I was pretty hungry and forgot to snap pics, except for the pita! I'd definitely like to return & try more of their items!“
Customers` Favorites
“Just left Subway and I had to leave a review. I've been going to this location for several years. There's a young man and lady who I like to see when I walk in because I know when they're working the sandwiches are going to be nice, neatly made and taste great. I personally like that they pride themselves on making the sandwiches nice & neat. Actually, most of the people who I've seen working are like that, but these two stick out specifically for me. If you want a great sandwich, great service, clean restaurant, go to this location. Leave a nice tip, too. I haven't been in a few months, that said, customer service was on 10, sandwiches nice, neat, abd tasty, and the place was clean. I hope the Owner/Management appreciates their hardworking and diligence and shows it! 1/3/24 a little before noon.“
Customers` Favorites
“Clean. Friendly. Letter from owner on wall said it well. They appreciate our business: nothing less than great product, happy service and clean environment is acceptableVegetarian options: More would be better. Would visit more often if more unique options.“
Customers` Favorites
“I was skeptical because of course it's in a gas station and you know what they say about gas station food. But I can assure you this food is made to order right in front of your eyes and tastes amazing!!! So far I've had their gyro and their clevelander Burger with fries oh my God I will keep trying more items on the menu. Do yourself a favor and try it and it is worth every penny! So good“
Customers` Favorites
“I love the corned beef sandwich with Swiss and mustard and mayo with jalapenos and it is so delicious. Every Sandwich I have got there is so fresh and it is worth the price. The people there are so nice. Keep up the good work. I will be back soon. Miss Arlene“
Customers` Favorites
“The food is good. The customer service is the greatest. Enjoy being there this morning. Give me some lunch at more than I planned on buying. Everyone should stop. And miss the heroes and get the good customer services and the food. Thank you Mr. Heroes. My stomach feels good.“
Customers` Favorites
“We enjoyed our visit.The prices are just tad high.The food was really good though,and I liked the cheese sauce withmy waffle fries.The man who took our order wasnice and helpful.The lobby REALLY could have usedsome attention as all of the tables weredirty and trash was scattered around.It sure is a busy place as well.Oh, by the way, they've got lemonade and fruit punch. If you mix 2 parts lemonade and 1 part fruit punch... you get Sweetarts.?“
Customers` Favorites
“Their new sub, the chicken Parmesan meatball, is great. Please know that it is chicken meatballs.Wheelchair accessibility: Getting in with a wheelchair is not a problem. Just know that if you're handicapped on your right side, it's a little more difficult going to the bathroom... if you're a woman.“
Customers` Favorites
“If you're looking for a great sandwich then this is the place for you. Freshly's is a family owned restaurant in Willoughby They known for king sized sandwiches and crispy broccoli and cheese wedges. The service is fast and always friendly. While I like their corned beef their Gyros are big enough for two. Stop by you won't be disappointed.“
Customers` Favorites
“Visiting Cleveland for the rock n roll hall of fame stopped here for lunch, so glad I did. Great food great service, and seeing the staff work together as a full team was very refreshing. They got a little bump of business while we were there and they handled it quickly and accurately“
Customers` Favorites
“Placed an order for 4 sandwiches. Each was special order and they were ALL perfect and delicious. They were friendly and welcoming…will DEFINITELY go again.Vegetarian options: PESCATARIANDietary restrictions: Tomatoes, onions,peppers lettuces restricted and veggie sub was GREAT for a pescatarian.“
Customers` Favorites
“This is the CLEANEST Mr. Hero I've ever seen! I called ahead to confirm closing time and they informed me when I should arrive to ensure that I wouldn't cut it too close. Located in a shopping plaza, the restaurant was easy to find. The place was so clean! I always visit a Mr. Hero when I'm in town and I was not disappointed! The staff was friendly, knowledgeable and professional. Everything was fresh and tasty as always! Thanks! ??Romanburger?Parking: Parking was plentiful in the large plaza.“
Customers` Favorites
“I had the a wreck and my wife had chicken sub both excellent tasting and made well by friendly professional sandwich preparers we enjoyed our visit find the food top quality and recommend to others a great value compared to subway; potbelly blows them away!!“
Customers` Favorites
“They are advertising a new and improved buttery cheesesteak sandwich. I didn't find it to be a significant difference from the old original. Look for their promotions, which may not be on their website menu. Two smaller sandwiches are currently priced at less than the larger single one and together have more food.“
Customers` Favorites
“I stopped by this past Tuesday, 3/5. The food was delicious and flavorful. I had the Italian sub and it was packed with fresh ingredients; not just bread. I was impressed with the two men working behind the counter. They were attentive, pleasant, were focused on their work, and checked up on me to see if everything was ok. It was more of a fine dining experience. The only thing missing were the white table linens.“
Customers` Favorites
“Idk what everyone else experienced here at this store. But this subway is by far the best subway I've been to in the United States. Everytime I pickup in that area I go out of my way to go there. My subs have been perfect everytime. The sandwich isn't falling apart, the staff is friendly, and I usually don't have to wait long. If your in the area and hungry I would definitely stop here for a meal. You will not be disappointed.“
Customers` Favorites
“Really impressed by this particular Charleys on Lee Road in Cleveland. The customer service was off the charts and the food was nearly as good - both really a pleasant surprise. I’ll definitely be going back to this store more often!!Parking: Easy peasy parking!!“
Customers` Favorites
“Good service kind worker clean good good understanding hard working I have been going here for 3 years and have nothing but positive reviews and workers are trained to keep the line moving yet still ensure quality of the food also has fresh food each day this subway is the best subway I have been to in Cleveland staff is really friendly and u can have a conversation with them this store is the best around the owner care about you and the treatment you get 10/10“
Customers` Favorites
“High quality subs taste great the up charges for add ons are affordable if you want cheese I would suggest double or you won't be able to taste it with all the bread and meat there kind of skimp with it. But other than that I love this place interesting history I posted photos of anyone wants to see what the growth of the business looks like.“
Customers` Favorites
“I don’t know if this gentleman was the owner or the manager. But he walked right in the door. Took his coat off washed his hands. Got his gloves on and started to wait on the customers with the workers. Always great customer service at this location“
Customers` Favorites
“the BEST local lunch spot!! great food, even better service and if you love chili, this is seriously the best around! it's spicy, it's meaty, it's the perfect amount of chunky!! they take CASH ONLY to keep food costs low, so prepare ahead of time, you don't want to miss out on these delightful options!“
“This place is always at the top of their game. With the way fast food places have decline in quality and customer service over the past couple of years, this place always impresses. They are always kind and efficient. Their food and produce is always fresh. Plus they will accommodate any request with ease. I go way out of my way just to come here and order. They also are incredibly quick when ordering for large amounts of people on short notice. Thank you!!!“
Customers` Favorites
“The lady is cool, the guy who cooks n the back is very rude. I ask him to chop my steak up, he acts as if its a problem. I ask him to double grill my bread, he acts like its a problem. Its not like he doing something for free, im paying. And im paying alot of money.You should cook your customers food like they ask you, without sucking ur teeth and being non chalant. Now i make them my last stop if i need food thats close to my home.“
Customers` Favorites
“I hadn't had Subway in a while, so I decided to go and have the Chicken, Bacon Ranch sandwich on the Italian cheddar bread. My sandwich was bangin. The staff was really nice and she made my sandwich so neat. I will go there for my Subway crave.“
Customers` Favorites
“Earlier this week I went in the store in person to come across some lil Ol lady asking me if I'm ready to order five times not even giving me a chance to browse the menu. The lady was a lil rude and had no mask on. So I left but the RomanBurger stayed on my mind. Never had one & was curious. The next day curiosity killed the cat and I just had to get my hands on one of these Romanburgers. So I ordered through Door Dash. I'm not from Cleveland so I wanted to see what the fuss was about with these Mr. Hero's sandwiches. 1st time I got a 10 inch RomanBurger with Potato Crisp and Nacho Cheese. Divine! I get it, it's a Cleveland thing and all the flavors just go perfect together. I am officially a RomanBurger fan! (Pic 1) I waited a day and then the day after that I was craving a RomanBurger again. I decided to go for a 7 inch RomanBurger BTE with Tater Tots and Cheese sauce. I requested the DoorDash app to add extra lettuce and tomato on my sandwich for there to be none when my order came. I ended up adding my own lettuce and tomatoes from home. & Since I got it from DoorDash I just reported it and they gave me a $4.50 credit for the mishap. (Pic 2) Now the next day I was craving Mr. Hero's again but decided to go for something light I ordered a 7 inch Chicken Cheesesteak with extra chicken, mushrooms, peppers and a mini cheese burger (cause I was still craving that damn burger) and some waffle fries with cheese sauce. This time when I got my order from DoorDash I think they upsized my sandwich to a 10 inch and my cheese sauce was missing. But all in all the food was divine!!! I reported it and DoorDash gave me a $1.50 credit for my cheese sauce! (Pic 3) All in all the food is decent. But don't expect this location to be precise with your order if your ordering from this location! I'm a fan of the brand. Not so much this location.“
Customers` Favorites
“I have grown up in Cleveland my whole life. I haven't seen a Mr Hero this clean and well takin care of in a long time. Let admit they went down hill there in the 90s 00s. But they are making a come back.This one store on state and snow. Tucked away.. AMAZING FOOD AND SERVICE. The staff says it all here. You walk in and you are greeted my a warm welcome and taken care of with the up most respect. The service is first hand with customer in mind. This Mr Hero is the BEST I HAVE BEEN TO IN A VERY LONG TIME. I eat at different ones around different areas. I order here a lot, even though door dash and the Roman burger with extra oil is always hot and fresh and Amazing.No other Mr Hero around can compare to the food and QUALITY YOU ARE DOING. I have eaten at a lot of them.. But you my friend are my Favorite one. I will wait till I get near your store to order food. Fresh and hot. So yummy. I will continue talking about your store. You deserve 1st place. The main Headquarters should know.Till then my friends.Roman burger with no tomatoes with extra oil. Thank you.“
Customers` Favorites
“Excellent experience! I was greeted immediately upon entering by all the staff, very warm and welcoming. I asked for help ordering bc it was my first time and from that point on I was given one on one customer service til I cashed out at the register. Very friendly.The restaurant is remarkably clean and comfortable. Oldies music in the background. Lots of seating.I ended up ordering the 7" Godfather on everything bread. Delicious! Just the right size for a hearty lunch.Far exceeded my expectations! Will return soon to try a different sandwich, maybe a Philly next time? It's obvious there's an emphasis on customer service and creating a positive environment. Everyone was GREAT!“
Customers` Favorites
“{{restaurant.reviews}}“
Loading...
“Ordered pretty much the Entire menu, the Smoked Turkey was hands down the best, The Italian was fantastic, the Roast Pork was well done and the Korean Fried Chicken was a very different type of sandwich with a kick to it. My only complaint would be that I would like different types of bread depending on the sandwich. Take out only makes it a little difficult to enjoy until you get home. As far as sandwich shops go this is a must have in your rotation. overall 4.7 stars for me.“