“I have lived in New Albany for a year and a half, and I have stopped at this Starbucks while shopping in Kroger and today was the best one yet. I met Sandy and a pleasure it was to chat with her while she made my drink. She is just a sweetheart. Thanks for the pick me upper Sandy, because are by far the nicest person I have met in New Albany.“
“Went through the drive-thru, line was long but moved quickly. Drive thru cashier could have been a bit more cheerful, not even a smile and only told me what I owed. Was given 3 of my items then waited for my fourth without him saying it would be ready in a minute just had to "guess" it was not ready.“
“I took my 3 year old daughter here to get her a cake pop. We went with the peppermint cake. She took one little bit and spit it out and said it was too spicy. The lady working on the coffee overheard her and brought her a pink cake pop. Little things like this make a huge difference in people's lives. Great customer service!“