“I understand the shop is under new management. They handled my preorder of 16 subs beautifully. The subs were made perfectly and were ready at the specified time. I even got a phone call to confirm my order. It was a very pleasant transaction. New owners are very nice, friendly and easy to work with. Give them a try!!“
“Morning staff are amazing but throughout the day customer service gets worse. I don't care about a wait time, I don't even care if someone wanna give me attitude. I just want my food. Literally my only peeve is being shorted my order repeatedly. If it's once or twice I don't care, customer service is hard. But everytime I show up after 7pm something in my order has to be wrong.As for the positives, quickest drive through around, idk what they be doing but the breakfast at this location somehow tastes better, same with any chicken product. The ice cream machine has never been down when I went.“
“My brother, who was a huge Swenson's fan and never missed getting a meal there when he was in Ohio, passed away this morning. My husband and I decided to go to our local Swenson's in his honor. When manager, AJ, heard my story, he gave us our meals for free! What a kind gesture at a difficult time. Swenson's fan for life!“
“I’ve been coming here consistently since they opened. The food and drinks are high quality, healthy, and absolutely delicious. The sauces they use actually make me crave eating here more and more. I work in the area and it’s great knowing that there is a healthy option nearby that never disappoints.The actual atmosphere is great! It’s always clean, always inviting and the staff is so incredible. As I said, I eat here consistently and I feel like they always go the extra mile for me. I can’t recommend this place enough!!Dietary restrictions: I am nondairy and they use nondairy ingredients for sauces and nondairy yogurt for smoothies!“
“Food so good that I forgot my uncle sister who isn't my aunt is my mother ?? but yeah black box got that yea yea yum yum ? lol i only regret going there on my lunch break because after I ate that food I wanted to lay in bed ? but im so glad they didn't disappoint me the service, & food a1 check them out ..“
“Oh my gosh! We were visiting Columbus from Tennessee and my sister looked this place up for us to go. We didn't know what to expect and there was this cute kid with curly black hair that looked like Timothy Chalamet, out there directing us in.He went over the menu and gave us recommendations on what to order. He was running everywhere and going 90 to nothing getting all the orders and still being awesome with us. I wish I could remember his name.The food was absolutely amazing. Things on it like BBQ and tarter sauce, but it was actually delicious. I'm going to go ahead and say best burger even though I always thought Ohios best burgers were Kewpee. I think Swensons beat them, or maybe it was the well mannered Timmy Chalamet kid that waited on us. LolWe are coming back in May for my husband to have another procedure and we are going back. I hope the kid that looked like Timothy with manners like Wally Cleaver is there again.“
“Tried these guys for the first time tonight. Great food, friendly staff, I highly recommend them. Just be prepared to wait, they are understaffed, need to hire some help during peek times. Will definitely go back, they have so much more on the menu we want to try.“
“Great Dairy Queen. Reciept day is when whatever amount you purchase on that day's reciept, you can redeem on another day for free. No limit to the $$ amount.They are always fast and accurate. Great staff. It is a full grill and chill so they serve burgers, fries, and chicken tenders along with the usual ice cream treats.“
“Chicken Ranch makes one of the best chicken sandwiches on the East Side! I eat chicken nearly every day but I had never tried their food before so, after doing a little shopping, I stopped by to grab an early dinner on a busy Sunday. I wanted to try both their crispy and grilled options so I ordered the Slider Box, which contains two small sandwiches (choose between crispy or grilled), pickles, lettuce, and herb mayo. I'm not a mayo person and should have substituted it out for one of their other sauces, but I didn't think of it in time. The box also comes with a reasonable amount of crinkle fries. Everything is cooked fresh so my order took 10 minutes to make before I took it home to enjoy. Fortunately, I don't live far away so I was able to dig in while the food was hot! As for the food? These sliders were so CUTE! They were tiny little versioms of the massive mains you can order. The crispy chicken sandwich was amazing although the grilled version was no slouch. The brioche bun was buttery and light and the veggies were fresh. The fries were basic but rounded out my meal. I think $16 for it all is a little high though - $13 would be a bit more reasonable. Now that I know what I prefer, I absolutely plan on coming back and getting one of their much-hyped Nashville hot chicken sandwiches!!“
“Five Guys has always delivered an unmatched taste experience when it comes to burgers and fries and this restaurant is no exception. This particular date was not super busy so service was quick. We must have came in after a lunch rush because it was quite messy around the dining area but they had begun cleaning tables and floors before long. The main downside to any Five Guys dining experience is they have always been known to have extremely high prices, buyer beware. Food is incredible and is worth the occasional splurge, they also give you loads of extra fries!Wheelchair accessibility: Easy Wheelchair accessibly and tables.“
“Food was amazing met all my expectations! New management has definitely made a big difference store was clean and organized while the staff was presentable and friendly. Great job papa John’s. I will be ordering lunch from here every week!“
“First time trying Piada and it was so good. We both got wraps. I got the avocado wrap and added grilled chicken and got him the BLT wrap with grilled chicken too. Both were so fresh! They were very full wraps too, not skimpy on the ingredients. I think I actually liked his better than mine. ? The people working there were the best! Very friendly and helpful.“
“Went through the amazing drive-thru of my life. All of our orders went through a lot faster. Service is very sufficient and very wonderful. Our order was very well-understood. The very friendly staff here delivered our food in the car. Tried the fruit punch and it was excellent. Chicken tenders were nice. French fries were fantastic, the Texas toast was terrific. Cole slaw? 100% excellent. It is always very nice when you get very wonderful drive-thru service like this one. Staff wasted no time, not one second, not a minute. None. Every food and drink was delivered to our car perfectly.“
“This was the most inviting interior of a McDonald's I've ever seen. It was immaculately clean. The flowers on each table caught my eye. For how busy the place was via the drive thru, eating in felt like we were anywhere but a fast food restaurant, let alone McDonald's. What a pleasant experience!“
“Watch out chipotle....bigger portions and taste pretty good with more options. The only thing I don't like is they cut ur toppings off at 5 or 6 whereas chipotle lets u get however many which is no biggie...only reason I gave food a 4.“
“Had not had pizza hut in a long time and I'm so glad we did. The hot honey pizza with there pan crust was cooked to perfection. Our other pizza, pasta and bread stick were also perfectly cook and assembled. Delivery was fast and the driver was professional and arrived early and with hot fresh food. We will have to make this one of our other go to's in the future!“
“The food was excellent, and my wife really enjoyed it. However, the young African American male who handed me my food needs more training on how to interact with customers in a more professional manner.His words to me when asking if I wanted my receipt? " You want your receipt or nah?" I think he felt it was okay to speak in that matter because we were of the same race.“
“Jersey mikes continues to be my go to spot for a good Italian sub. I really like the fact that a always have some type of special note in my order that is follows it every time exactly as I asked. They go out of their way to please.Wheelchair accessibility: they have wide doorways with little or no bump or threshold to cross? I am not currently in a wheelchair, but remain very aware, because who knows if one day I will be again.“
“I go to this very super-awesome, super-fantastic place and drive-thru every weekend (Saturday & Sunday) morning. Sometimes I get the big breakfast. Other days, I get the super cool Sausage Egg McMuffin. And today, I got the Sausage Egg McMuffin. Along with the hash brown. Staff was reasonable and professional with our food this morning. Breakfast food was delivered to our car quicker. Drinks were delivered quicker, too. Drive-thru at breakfast time and lunch time is always quick. Always the best customer service 24 hours, day in and day out, always the same.“
“I'm new to the area and wanted pizza. But after reading all the bad reviews on most of the places here, I opted not to. I found Mr. Hero by accident. I'm glad I stopped. Their food is delicious. The man at the counter was very nice and polite. He was right when he said I would like it. Definitely will be back. ?“
“Such a welcoming place to have lunch. I work nearby and go there about once a week. The crew is friendly and remembers my name. Exceptional service and very clean restaurant. I highly recommend that you eat here!Kid-friendliness: Very kid friendly“
“Great food, tastes great! Big burritos. Bowls that feed two. A lot of meat selections and sauces that are different from the same old three meats and three sauces of Chipotle. They have tacos and taco salads as well. Highly recommend, new favorite, check it out, won't disappoint (unless you're one of the reviewers on here that are stuck on the decades same old Chipotle ?)“
“Personally think this is the best ran franchise in the area. The food is excellent and looks like the photo and tastes great! The only thing that really grinded my gears is a soda for $4 which is almost half the cost of a reg sandwich. Extremely over priced and wont buy again.“
“A coworker picked up lunch for us- the food was okay- tastes just like you'd expect it to... Minus the coleslaw- opened it up n it smelled kinda funky, decided to taste it and spat it right back out because it was definitely spoiled! Restaurant is VERY dirty but considering it's an old building guess that comes with age but could TRY to clean it up a little bit better!“
“My girlfriend and I tried some take out from this place for the first time and very happy we discovered this place. The place itself has a 90s vibe which is a trip for people who seek nostalgia and we enjoyed that. The food was so good,and Dave was such a nice and welcoming person to us, no way we could leave without a smile on our face.“
“Their new sub, the chicken Parmesan meatball, is great. Please know that it is chicken meatballs.Wheelchair accessibility: Getting in with a wheelchair is not a problem. Just know that if you're handicapped on your right side, it's a little more difficult going to the bathroom... if you're a woman.“
“I recently had the pleasure of dining out at Papa Joe's Subs & Salads, and it was an absolute delight for my taste buds! From the moment I stepped in, the inviting aroma of freshly baked bread and the vibrant colors of the decorations was simply delightful. I go as often as my schedule allows for the spaghetti and Meatballs with side salad meals. The prices are reasonable for the quality and portion sizes l received.Parking: Upon arrival, l was pleased to find ample parking space available, making my experience stress-free from the very beginning. Well maintained parking lot, spacious, well lit, and easily accessible.“
“Fantashica Blakey is the definition of top-notch customer service. Always leading with the best impression, this young lady completely exceeded my expectations of what dining at Five guys could offer. She knows a vast majority of her customers by name and makes a true and genuine connection with everyone. She is very attentive and knowledgeable and always makes sure our meal is a memorable one, providing excellent recommendations and ensuring satisfaction. Fantashica really goes above and beyond for this company and deserves the recognition she is rightfully owed. Five Guys is so fortunate to have someone so special be apart of their company.“
“My boyfriend and I have been long time fans and have had a few spotty meals from this location. Tonight, although we had a poor food experience the manager Qader went above and beyond to make it easy on us. I know you cannot recommend certain people to go see but he was amazing!!“
“What can I say? Five Guys is always a long wait....but only because your food is made to order right in front of you . The burgers and fries are amazing, but I personally save this place for special occasions. It's on the pricey side, but worth every penny. The shakes are bomb ? too!“
“Amazing jersey mikes location with excellent customer service. The team members are so friendly and specifically the young lady working there made everyone laugh and smile with her outgoing and personable attitude. We will definitely be back based on how nice everyone is but also how clean the store and quality the food is here.“
“I think this Taco Bell in Mentor is one of the best I have visited. I try not to eat too much fast food but I do get cravings for Taco Bell. I typically order in the app and just have the food ready when I arrive. Honestly, they do a good job preparing the food and I've almost never had any issues with them messing up the order. Everything is fresh and they don't skimp out on ingredients like some other places. I had typical items, Mexican pizza, burritos and tacos and they were all very good. And I've been going to this specific Taco Bell for years and the quality has been consistent.“
“Typical Chick-fil-A in my opinion. I had no issues. I ordered via the app, went inside to pick it up, and left. The parking lot area is a little weird because this restaurant is on a strip with other businesses and they share the lot, and Chick-fil-A's drive through is set up differently.Parking: Drive through is set up a little weird, so I had to park towards the back of the restaurant, but plenty of options available.“
“Just left Subway and I had to leave a review. I've been going to this location for several years. There's a young man and lady who I like to see when I walk in because I know when they're working the sandwiches are going to be nice, neatly made and taste great. I personally like that they pride themselves on making the sandwiches nice & neat. Actually, most of the people who I've seen working are like that, but these two stick out specifically for me. If you want a great sandwich, great service, clean restaurant, go to this location. Leave a nice tip, too. I haven't been in a few months, that said, customer service was on 10, sandwiches nice, neat, abd tasty, and the place was clean. I hope the Owner/Management appreciates their hardworking and diligence and shows it! 1/3/24 a little before noon.“
“As an American, I am programmed from birth to reject monarchies. I make two exceptions, Dairy Queen and Burger King. With a clean, up to date building with a drive through, and serving delicious treats and cakes, this is one queen I can serve. In addition to the frozen treats, they also serve actual meals of food. What's better than a DQ chili dog and fries. Well, if I'm being honest, lots of things. But they are still pretty great!“
“Ima just say this Wagyu steakhouse burger is BETTER than any fast food burger out right now. Period. I had one today and not only was the bun nice and sweet, not too thick the burger was layered and perfectly and a little sloppy like how I like it. I was really impressed! Because let’s be real fast food is getting so fast you can barely taste it! This burger is full of flavor, the sauce is spectacular reminds me of Big Mac sauce but that burger don’t have anything on this one. I can’t wait to go back get another one! Also the night crew tonight was really awesome! Day shift is really awesome too!“
“Amazing customer service! Honestly, from the second I opened the door, to when I finished paying, the customer service is beyond anything I've experienced at a subway. The sandwich was also delicious and fresh but I just had to point out how friendly and accommodating everyone was there during my visit.“
“Had lunch today.Pleasure to get back inside. Think their food a cut above most. Had a turkey Reuben doubt available any other chain fast food.Fresh bread plenty of turkey and sauerkraut Don't lf it's how they hire or train but every one there from the manager to young kitchen helper,who held the door for me always friendly and really interested when ask about my mealVegetarian options: Definitely not for vegetariansThey have the meats not the broccoliWheelchair accessibility: Can roll right in“
“Alas, another empty pizza box. What do you think that means?Such a gooooood pizza (I went Andy Griffith there on ya).Tremendous service, cold beer, really good food.If you’re reading this the ? Parm sandwich is also out of this world. Especially during the Monday Lunch Special.Nothing but Goodness ?….“
“Honestly I would give a 0 star rating but not sure that’s an option.. food was delicious, atmosphere was fine. The service was atrocious, I was rudely greeted by a worker and aggressively attacked while for saying “k” following the aggressive attitude i was told “Do yall got something to say” and “what’s your problem “ I am a loyal coustumer to this institution now i will be taking my business to elsewhere… what a shame I really enjoyed watching my brother become fat through this service.Kid-friendliness: The girl was a brat to us kids.“
“A friend and I stopped here for dinner one evening after a busy day sight-seeing. Neither of us are from this area, but we were both delighted to see this Pizza Hut offered indoor dining. I know that is probably seen as a hang-up to my friends, but not everyone is able to carry out or have it delivered, especially those traveling. The food was very good, typical of most Pizza Hut restaurants. The employees were very nice. It was a very good dining experience.“
“I tried subway for the first time the other day through doordash (I know it's weird I have never had it), my sub came from this location on doordash and it was so delicious I loved it! Knowing that sub came from this location I went there today and again it was fantastic! Not sure I even want to try another location. The younger blonde girl that took care of me today was very polite and efficient! Great service and food from this location! And it's very clean! :)Update 11-26-23Amy is THE BEST sandwich artist!!! Thank you Amy! My sub was fantastic!!“
“I loved their French Dip and Swiss, it's my favorite and it's highly recommend. Their customer service is amazing and they get the food out quickly to customers. The workers are extremely nice and it's not too expensive there if you're looking for a nice meal for a big group.“
“Chloe at the mentor ave mentor Ohio location is AMAZINGGGG! This is the third time she has serviced us and each time she is more helpful than the last. I’ll tell you what, if she didn’t already have a job, we would scoop her up at Walgreens for sure lol Youu guys got a good one there don’t let her go! Thanks again Chloe❤️“
“Went in this past Saturday 40 minutes before closing with a coupon, Oh No I'm informed they don't take coupons here anymore.Smart employee says what you want we/I have some deals.Oh ok great I want a foot long basic sub, Smart employee says fine Turkey Foot long for $7.00, Wow! fantastic that's 1cent over the coupon price,Now I will return here and be a regular customer, this employee has made me sandwiches before and does Not skimp on ingredients as many Subway stores do.“
“I usually do not review fast food spots, but I must give a shout out to this Jimmy John's in Mentor (+ of 20 & 306). Ever since this location changed hands (just recently I believe) it has been top notch. The new owners really made a change for the better. Quick with getting the sandwiches out and fantastic service!“
“They are advertising a new and improved buttery cheesesteak sandwich. I didn't find it to be a significant difference from the old original. Look for their promotions, which may not be on their website menu. Two smaller sandwiches are currently priced at less than the larger single one and together have more food.“
“The young man that waited on me inside was outstanding! His was so friendly and courteous. His customer service was excellent. He seemed so happy to be working there. I was there at 5:30pm in Oct 4th so if anyone knows who this kid is please tell his manager what a great job he did!“
“The food was hot and tasty. Our server could not have been sweeter, she clearly wanted to be there. But even though this place has a giant dining room it's mostly unused. Lots of carry-out orders were picked up while we were there. They use Grubhub too.“