“Most people there are helpful AF. Well they all help I guess it's just that some give bad vibes not like weirdo vibe but there bad anger. I mean you don't have to be happy and cheerful but at least meet us half way, don't kill our vibe just cuz your day or life sucks..Kid-friendliness: There is a play area which doesn't smell even though it's basically a gym for kids. It's also clean, I know how it sounds, bar very low. But honestly it's a great place.“
“The food is always hot and fresh and the orders are usually correct. The main issue I have with this location is the service - and it's not everybody who works here, just a select young adult who works the window occasionally. She has rolled her eyes at us, and once I had to go in to ask for ketchup because they forgot. Every single person in the restaurant made eye contact with me and yet nobody said anything. The girl I'm talking about was on her phone in the lobby. I waited 5-6 minutes before just saying "All I need is ketchup!" And one young man heard me and bolted to the front and gave me ketchup - he's a keeper. But as I was leaving, the girl goes "(lip smack) ohmigaaaaaaaawd".She desperately needs an attitude adjustment, or you know, to lose her job for acting like a petulant child.“
“Normally, I have nothing but praise for this restaurant. They are kind, friendly and fast. The food is good and usually they get my order just right, which is saying something because we always special order. Literally, every time!However, today, they must've been having a day! At the drive-thru order kiosk, I was in the middle of placing my order, and the person cut me off and told me to go to the window. I had to then repeat my order because I wasn't done. So that's twice that I had to say my order. I then got up to the window. She said what she thought my order was. I told her no and repeated my order. She said it back to me and had it wrong. So I repeated it again. She said ok. So if you're counting, that's now four times I've said my order. I drive forward to the next window. I'm completely unsure whether or not I'm going to get the correct food at this point. So, the lady hands me my food, I ask her if it's my order (now, five times I've repeated my order). She says yes, that's your order, repeating the order back to me. Now, at this point, you'd think I would have been smart enough to look in the bag before driving away... NO, NOT SO MUCH!!! But I trusted that last lady. Big mistake! I get home. IT'S THE WRONG FOOD!!! Ok, to be fair, they had only added an egg to my son's sausage McMuffin, so he was able to take it off, and the problem was fixed easily enough. ? But O! M! G! How does one repeat themselves FIVE times, and they STILL get it wrong!?!?!OK, OK, OK. Take this with a grain of salt, though, folks. As a funny story. Because, normally... these guys are on top of their game. And the food is good, hot, and correct. They just must've been having a day today! But aren't we all allowed to have those once in a while?Having said all that... I do want to give a shout-out to Anthony. He always identifies himself in the drive thru. He's friendly and professional. And it seems as though he actually cares about his job! That's really enjoyable and refreshing!“
“The fries were not salted enough and cold, the red slush was very wateryParking: This location is near WinCo and Coastal Farm & Ranch. The parking lot was barely fullKid-friendliness: The play place is very big and the kids love the play place“
“Drive thru manager gave my puppy a little cup of whip cream. Never had anyone at any location go that type of "extra step" for me or my family before. She even handed it to my fur-baby which she beyond good customer service. Her staff will learn a lot from her kindness and attention to “
“Outstanding Store with Great Employees that truly show joy working and serving their customers. I do recommend this Store, but all the Stores in the Salem Area are also Outstanding and have made me a returning Customer for over 35 years. Thank you for making my Life more enjoyable day to day.“
“Finally, a McDonald's that knows how to do it right from start to finish. The manager, I believe she said her name was Jennifer, made sure everything was correct n made sure hot fries were served. If y'all lose her, you will lose a great valuable employee. I live in Portland, Oregon n they can't seem to get anything right up here but this store here....KUDOS!!!!!!! They need to do a video on customer service that ALL McDonald's need to use as a training video. Very pleased to have stopped here for dinner.“
“I take back the last review for 1 star that said "Joke of a place you will wait 25 min for a water. And im not joking i waited 25 min for a water"Since the review this location has always given me a feedback slip with the currernt and relevant contact info for getting real change made. The staff is far more kind and efficiant. Only downside is if the pos is out they will not help with dash orders. Even if you hsve the orde4 on ya phone but thats a store policy thing and nothing to do with the employees. Wish i could see name tags to call out 2 great employees“
“We did not go into the store, but we did car side. We did however observe what was happening outside. There were homeless people outside. One was smoking a crack pipe and had an aggressive dog. I do feel for the homeless, but everyone should feel safe when trying to enter the store.“
“It was a great experience on a personal level. I had brought my 78 year old Mom and she did her very first order on the kiosk. A medium Strawberry Milk Shake delivered to our table also. I had ordered her and I 1/4lb'er w/cheese and share a medium fry. On my rating the food was normal, the online service was/is above average. The atmosphere was full of 'ethnically confused' hispanic/latino/mexican highschool kids calling eachother the 'n-word' left and right. Do they not know they are not of any sort of African or Ethiopian decent? Other than that, it was a great experience with my Mom. (Still teaching her how to use her cellphone.)“