“YOU NEED TO HEAR THIS: We custom ordered a specialty birthday cake (strawberry cake, strawberry and cream filling between layers and halves of strawberries on top). The day of the party, the birthday girl cancels because she was sick. We went to pick up the cake as scheduled and the manager actually offered us a credit or a refund. Out of obligation I said, "no I wouldn't leave you hanging like that." She offered again saying she could probably sell it by the slice. I agreed to take the credit agreeing to not take my money back. I then said I'd buy the first slice to make sure I got to taste it. She said I'll give you a slice for free. Listen people....no one, I mean no one does customer service like this. The cake was delicious by the way. I will send everyone to this bakery simply based on the amazing customer service. It's just a bonus the cake was excellent. Please try this place. They deserve the business. And grab an "ooey gooey butter bar" when you go. Amazing!!!“
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“YOU NEED TO HEAR THIS: We custom ordered a specialty birthday cake (strawberry cake, strawberry and cream filling between layers and halves of strawberries on top). The day of the party, the birthday girl cancels because she was sick. We went to pick up the cake as scheduled and the manager actually offered us a credit or a refund. Out of obligation I said, "no I wouldn't leave you hanging like that." She offered again saying she could probably sell it by the slice. I agreed to take the credit agreeing to not take my money back. I then said I'd buy the first slice to make sure I got to taste it. She said I'll give you a slice for free. Listen people....no one, I mean no one does customer service like this. The cake was delicious by the way. I will send everyone to this bakery simply based on the amazing customer service. It's just a bonus the cake was excellent. Please try this place. They deserve the business. And grab an "ooey gooey butter bar" when you go. Amazing!!!“