“This is definitely the best Duncan location anywhere in Lackawanna in Susquehanna county. Every time I visit the drinks are made perfect. The food is cooked great. The people are respectful and they move you through the line very quickly as quickly as possible. Anyway, I go to dunkin' donuts all the time every day and never get the type of service anywhere else I get at this location. I highly recommend that you go out of your way to go here if you have to. It won't be a mistake.“
“I had a free coffee on the app and even though they were closing in four minutes lol they still happily helped me! Awesome staff in Scranton!Vegetarian options: You can find options and ask them to advise you and they’ll give you the nutritional information, too.Parking: Huge parking lot“
“It's Dunkin. So. The food is what it is. The staff is prompt. Bathroom is usually clean. Since the repeat renovation they do for shady purposes the dining area feels roomier. Cleaner look than the old version. Dunkin should not play Dunkin radio period.“
“Love this place but would you guy please for the love of god stop training your employees to put the whip, caramel, and cinnamon sugar on the lid?! It’s a hot Carmel craze latte. I pay extra for the Caramel whip and cinnamon so I can taste it when I’m sipping the latte. If the sugar and caramel is on top of the whip in the lid and you put the lid onto the coffee then it’s going into the coffee and not right on top like it should be. It’s the dumbest thing your employees have been doing at literally every location. Drives me nuts. And whenever I say “hey could you put the whip on the coffee instead of the lid?” I always get dirty looks. Lame. Spending 5$ on a small hot latte should be able to get it the way it’s supposed to come. Thanks.“
“For the most part, my experience with this DD is awesome. Except for my visit when the older woman staff with long dark hair handed me a stone cold cup of coffee when I asked her for a XL hot. There should be no reason why someone hands someone cold coffee. I had another staff remake it. It's insulting when you work hard, and just want a nice cup of coffee but a staff member doesn't care enough to make sure that the coffee was actually hot.“
“This is one of my favorite locations. I am a direct care worker and its nice to stop here for my decaf iced coffee. I go up in that area to take care of my gram. My favorite worker is Kayla. She is always nice, friendly, gets my drink right all of the time, courteous, caring, and the list goes on. Thank you for hiring her!“
“Fast great stuff and make you feel better that someone listens to what I want and greats it dead right. Andy the server is a a+ employee. Hands downKid-friendliness: Kids will love fn donuts ?Parking: PlentyWheelchair accessibility: My wife has a fake leg and has no problemsDietary restrictions: Not for you“