“We've ate at Five Guys for years because we like their healthy food - but this location's incompetance and customer service is horrible.They only put 1 double patty hamburger in our bag - not 2.When we called to complain the manager stuck up for the employee and barated us for not double checking our receipt / bag before leaving!My husband just suffered a stroke and I have difficulty driving w/my diabetic feet. The idea of driving all the way back there from Knoxville was out of the question. When we explained that to the manager she didn't care. Said we'd have to come all the way back! No apology.UPDATE:We reached out to Five Guys corporate.Hope they can correct the problems at this location.We're glad to say, Five Guys corporate apologised and sent us $20 in gift cards!We will give this location another chance -- hope they can get their act together.“
“My wife loves this place, I think it's good. For about $10/person, I Believe it's worth it. Several options for the kind of burger you want... Regular, Southwest, etc. And many other options to choose from. Good kid meal options also.“
“Hot dogs are beef dogs I’m pretty sure, very good deals especially nowadays. Good quality & quantity. The worker is nice and fast. Definitely will be my go to hot dog place! I recommend their DAILY SPECIAL- 2 hot dogs, chips, pickle, drink.Parking: On the left hand of the building once you pull into the parking lot.“
“I've been coming here since I was in high school over 20 years ago. Nothing has changed but the people. My favorite is chocolate on chocolate dipped ice cream, MTN dew iced, or a hot dog.. staff is always friendly and there's never really a wait.Parking: Just a few spots but has a drive thru.Kid-friendliness: Lots of items kids like“
“I work in the building right next store and decided to give it a try. They accidentally dropped my item and it happened to be the last one they had, however they made me an absolutely amazing substitution and their customer service was AMAZING. I will be coming back! These folks really care about what they do. I would recommend this place to anyone!!“
“My girlfriend and I were looking for something for lunch, and I had wanted to try this place for awhile. She got the great gazoo, and I got the Heisenburg. Both were absolutely divine. The two gentleman working there gave great service. Very friendly, and very helpful when we had questions. The only thing I'm not a fan of is the price, but for downtown Knoxville I'm not surprised nor upset. We both left happy and were talking about how good it was the rest of the day.Very hipster atmosphere. Good music, lots to look at, very small and cozy. If it's possible to get the prices down this place would be perfect, but I'd still be willing to splurge a little for this food.“
“They have wonderful customer service.They have a one lb burger that's massive and priced fairly I convinced them to build it with mozzarella sticks and it was amazing in my opinion they have the best chili dogs period and the prices are even better“