“I visited during breakfast. Davon took my order at the drive thru. He was very polite and kind. He had the same energy at the window. I love it when I get great service at McDonald’s. It doesn’t usually happen. But Davon deserved to be recognized.“
“I liked it. Typical McDonalds located in a strategic location in a busy street. But - good access although, as usual, the city perpetually has the street torn up for decades, plenty of parking and handicap accessible. Their latte machine always s3ms to be in working order, a big plus for me and preferable to Starbucks and day of the week. Recommended.Kid-friendliness: Very kid friendlyWheelchair accessibility: Wheelchair and handicap accessible for anyone“
“Don't like the order board machines, miss the personal touch...French fries are usually Hot, sometimes they can be Hot on top and as you eat, cold at the bottom of your bag. Big Mack sometimes is not made Hot and the bun is hard. Same with the Chicken Nuggets and you order the sauce, napkins and don't get it .. the line can be long and they move you along with your order out of the window, don't give you time to check all your orders.“
“I love the whole MORNING CREW!!! THEY always get me right in the mornings. (I go every morning). It's sad. Lol. Kempsville rd n Centerville turnpike. Andrew n his crew r the beat morning workers.Parking: Easy accessKid-friendliness: Awesome“
“When visiting this franchise I always have to wait close to an hour just to complete the transaction from beginning to end. However, I still choose this location because I can taste the difference in my food, Its always hot, fresh, and the service is still very accommodating and understanding. Customer service is always top notch, but the wait could use some adjustments. I will continue to go here regardless of any other franchise being closer.Kid-friendliness: These associates are always happy and greet my family with smile and authentic kindness you can feel. I appreciate that, even with the wait.“
“I do apologize that I’m not able to identify the people that provided me not only excellent service, but the meal was hot and my cookies as well (I thought was going to be receiving cold cookies due to it being late). The night crew (03Apr) are true definition of providing excellent service. Thank you. I will be returning to this location. ?“
“Drive thru line was long but moved fast, but my fries were kinda hard, definitely not what I expected. Got a simple double cburger bundle and asked for no salt on my fries...guess it's true that they don't cook u fresh fries they just redrop fries to so call, get the salt off, now I got over cooked fries that I don't want.“
“This McDonald's stays busy because of the location. But they are always friendly, and they have never messed up my order. I gave the food a 4 out of 5 because last time I went, my burger was a little dry and sloppy. But it was still good because I was really hungry.“
“I was a truck driver for 2 years and was forced to eat at fast food restaurants all the time. But I have to tell you this place is consistent. The food is always hot and well prepared. The presentation is good that wrapped correctly. The food aint slide off the bun. By far this is the best mcdonald's i've ever been to.“
“The manager was very nice. He came out to the lobby & asked customers if everything was alright. It was the cleanest McDonald's I have ever been in. Great experience!Parking: Clean parking lot,well lit.Wheelchair accessibility: Definitely W/C accessible w Handicap parking“
“There's no better deal than their .89 cent ice cream cones! Their 3.50 bundle with your choice of a double cheeseburger or 6 chicken nuggets and fries is such a deal as well! They are open til 3am daily too!On the down side if you're stopping by late nights when only the drive thru is open be prepared for a 20 min or even longer wait. Although working with a skeleton crew everyone is pleasant under the duress. Sad thing is after waiting in a long line for a bit of while for that ice cream cone only to find out the machine is down for a cleaning or there are no more cones for the ice cream.Parking: All parking is perimeter parking. There is also drive up trash receptacles as well as walk up trash receptacles. The lot is clean and landscaping is well maintained.“
“The Dinner Managers are so sweet! i love them, best food ive ever had! my order is constantly correct and always fresh, only problem ive ever had is with the short black girl in the window and her attitude.Dietary restrictions: if i need something removed they remove itParking: Plenty of spots“
“Place has the new self order kiosks but only 2 of them. There were lines to use them because it takes MUCH longer to use these than ordering from a person. Then it took 15 minutes for them to bring my food. Not fast food, not an advance over the old system.March 2024: I have to add to this review because of one person I interacted with on my last visit. Shanice was the person who brought my order to my table after I placed it at a kiosk. Unlike all prior servers, she brought my drink and not just the cup. She also had a very pleasant attitude and added some energy to the place.“
“Tonight I went by this location and I seen a few workers from MCDONALD'S inside talking to each other in the dining room, I seen a few employees in the back working and they'd help a costumer taking a order, once they were done, they immediately left, like I wasn't behind. I walked up to the MCDONALD'S workers talking to each other, and I asked for help and this employee name Demetrius. Was so helpful and he took my order in the front, and was so helpful. I couldn't asked for no better costumer service than what he gave me. We need more people like him.“
“This time fries were tasteless and limp. The med soda I ordered had an inch gap between the lid and where the soda began. When I asked the employee if she could put more in all she could say that was "that's a medium" like she couldnt override the soda dispensing machine that obviously needs to be recalibrated.Always a wait even when less than 3 cars in line. Customer service is obviously not a priority.“
“I just want to say I stop at this Macdonald’s while out running some errands in Virginia Because I went in the inside an it was a young man working named Norris very polite and after he helped me he asked if he could share a word of god with me if it was ok, when I tell you this young man put a smile on my face an brought so much joy to me I’ve been dealing with grief an losing my mother I’ve been so sad but this complete stranger working at Macdonald’s touched my ❤️ So much you never know where you will find good people“