Cold Stone Creamery
$ • Ice Cream, Custom Cakes
Hours:
9502 N Newport Hwy Ste 7, Spokane
(509) 466-1699
Customers' Favorites
Cold Stone Creamery Reviews
DO NOT ORDER on line! I ordered a cake 5 days in advance o line, paid for it, included a tip for delivery. Received my email confirmation. 15 minutes prior to party received notice delivery was on the way. 1 minute later, delivery was canceled via email. I called the store, explanation was "they didn't receive" the order. They could not explain why I received an email confirmation, was charged for the cake and received notice it was on the way. Then canceled. I was very upset...read full review
Inconsistent is my experience here. We got two "gotta have it"s. I asked for extra strawberries in mine but she counted out 3 and that is what I got. One of ours came to just above the top of the bowl. The second one we got was made by a different employee and it was piled high (at least 50% more than the other) and had the extra additives requested.The ice cream is good as usual and is consistent across locations. To that end I am never disappointed. The next time I come I will...read full review
Ratings
Menu
Hours
| Monday | 12 - 9PM |
| Tuesday | 12 - 9PM |
| Wednesday | 12 - 9PM |
| Thursday | 12 - 9PM |
| Friday | 12 - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 9PM |
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In my own words I’m a bit sad and disappointed. My whole family got great ice cream so I’m happy for them but I got an Oreo shake, the guy making my shake seemed new didn’t know what he was doing and it was like milk not a proper shake so he re did it and it was the same occasion, I did not want to complain again because I genuinely felt bad for the guy and he was trying, kind of. There was a more experienced guy making a shake for another customer and made it really good...read full review