$ • Hamburgers, Hot Dogs, Fast Food, Chicken

2141 AL-77, Southside
(256) 442-5488


Take-Out/Delivery Options


Reviews for Jack's Family Restaurant

Went to Jacks in Southside this morning. The food was great as always BUT the young fella at the counter left me with a bad impression. No "how can I help you", he just stared waiting for me to order, gave me my order with our saying 1 single word. Don't know if he was having a bad day, just didn't like me or just hares his job...but regardless, I won't come back inside if he's on the counter

Not very happy with the service I got at Southside Jack's. Went in an ordered food, was one customer ahead of me getting a good many biscuits which was fine,but then when order was finished another couple had came in an ordered 10 minutes after I had an was getting their food before me. I only ordered 3 eggs an 2 pieces of sausage

I must be going at the wrong time of day based on these reviews, because the last two times I've went.. I've had horrible food and horrible customer service. Fries were old and stiff; dunno who thought that was a good idea to serve! The burger tasted like a 3 day old burger you leave out in your car... on hot summer days. The second time? I asked for a combo and the woman told me my total. She didn't even ask me what I wanted to drink! I figured she may have had a rough day and...read full review

More Reviews(88)


Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 5AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.