El Pollo Loco

$ • Mexican, Take Out, Chicken

Hours:
1150 W Alameda Ave, Burbank
(818) 557-0683

Ratings

Take-Out/Delivery Options

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Reviews for El Pollo Loco

I ordered over $185 worth of food yesterday for a luncheon.  My luncheon was at 12:30 so I ordered the meal online at 9am, paid for it and had the time set for 12pm.  I got to the restaurant at 12pm and nothing was done. They said they're finishing it up and almost done. Well 45mins later, I walked out. They handed me bags and I checked for my items. No salsa, no tortillas no catering salad, no dressing. I was very pleasant to the women yet they barked at me when I would ask...read full review
Everyone knows what to expect when eating at El Pollo Loco. Food wise, this location is just like any other Pollo Loco. The service is just so darn slow,here. Management needs to implement a better system, especially on the weekends . On my recent visit, I waited 30 minutes for my order and I was only three deep in-line. It's not like my order was over the top or anything. I just ordered their tamale meal. The employees seemed overwhelmed and the cashier was definitely getting...read full review
Had a great experience with El Pollo Loco curbside pick up just now. We ordered the Pollo Bowl combo with chips and a Diet Coke.  My wife could not add salsa condiments online so she called after putting in the order. When I arrived and tapped that I was here they came out in less than a minute with the drinks and bowls ready to go. The sweet young lady made sure to tell me that she had put in ten salsa and ten avocado salsa little containers. When I got home the family was very...read full review

More Reviews(115)

Hours

Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 10AM - 9PM
Sunday 10AM - 9PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.

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