$ • Mexican, Fast Food

2575 N Hollywood Way #103-104, Burbank
(818) 847-8775


Reviews for El Pollo Loco

Whatever you do please don't come to this location or even order pick up order, let me shared my story I decided to order a 4 piece meal and a tostada and with a pick up time at 6:30pm I arrived ready to pick up my food and I was met with manager Osvaldo, V and he informed me that someone had placed a order of 20 pieces, yet from my view I could seen multiple chicken on the grill, and to offer me a free soda c'mon really. Well this is my opinion and try to save yourself a headache...read full review

This places get a 5 star only because Jessica gave such awesome customer service every single time I've been there. Today I guess they were getting ready to close but the gentleman at the register seemed bother I was there, didn't even got a receipt or salsas with my order, again there was Jessica to say the day. Young people like her should be encourage, is not easy working in a fast food place I should know that was my first job.

Got a large order for my family and me and they got everything correct(which usually doesn't happen in my experience). I've been coming to this location ever since! Their food taste fresh and they have great customer service! I recommend coming to this location.

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